JJ Simons
Google
My boyfriend and I were very excited to see that there was a location close to us, as we typically go to the location on Highland Ave. After entering, we were immediately greeted and given waters after being seated, which was great. However, it took several minutes before we were greeted by our server and offered drinks. There were about 5 other tables, and I believe it took over 20 minutes to get our food. My boyfriend got the French Toast, which tasted great! I got the Cilantro Corn Pancakes, which I always get at the other location. On the menu, it states that the eggs are “over medium”, however mine were burnt, and completely hardened, along with shredded cheese thrown on the plate, instead of it being melted on top. Our server came and checked on us, I told him about the eggs, and he offered to get me new eggs. The amount of time for 2 over medium eggs to be cooked (with 5 other tables in the entire restaurant) was about 10 minutes, and they were underdone! I could pick the egg white out of them with my fork, gross. We talked to a manager and expressed our disappointment with the meal, and she was really sweet, and said that it was the cook’s first day, which is understandable, however it was just eggs. She said she would give us a discount on our bill, hoping that she would take off my entire $14 meal (I ate less than half), we were disappointed to see that only $3.29 was taken off for “Customer Satisfaction”. We didn’t bother mentioning it, as our experience was so disappointing we just wanted to leave. As they are still pretty new, I hope they can improve! I think for now we are going to make the drive to the other location.