Clement Kueh
Google
We went there on Michelin recommendation and it was a pretty pitiful experience. We had a booking, but once we got seated upstairs away from the bar, we were largely forgotten. Asked for water, no response for almost an hour; same with rice. We ordered a bunch of stuff that started being delivered 30 mins apart, after 2.5 hours we decided to leave because my nephew was getting tired and we had no idea how long the remaining wait was, and they told us we should stay because they had already started preparing the remaining 2 dishes; which took another 30 mins to arrive. Halfway through the night, we asked for 3 bowls of rice and they said there was only 1 bowl left. We asked for tap water and they charged us 700jpy. We ended up with 10 bowls of rice at 300jpy a piece, 3000jpy. With about 40 skewers between the 6 of us and some rice and water, the meal came to 30,000jpy; just a piece of paper with 30,000jpy written in it. When we queried the breakdown, the staff could be heard downstairs asking why we needed a breakdown.
30000jpy is outrageous for a bunch of chicken and vegetable skewers with rice and water spread 3 hours apart. It was such a souring experience, I've been to dozens of restaurants in kyoto over multiple trips and never had such an experience, and we cancelled our other Michelin bib gourmand restaurant reservation tonight because we don't want another similar experience. Really, really poor form. If they had told us that it was going to take 3 hours to serve us food, we would not have stayed. But when told 2.5 hours in that it was taking too long, their incredulous response that we had to stay because the final dishes were being prepared, was pretty ordinary at best.