Hillstone Restaurant

I stopped in mid-afternoon just as the place was starting to get busy and grabbed a seat at the bar for a cocktail. The staff was incredibly friendly from the moment I walked in, and the atmosphere was great—bright, open, and welcoming, with the doors open to the patio so you get a nice indoor/outdoor vibe. My cocktail came out surprisingly fast, which I appreciated. I ordered the steak frites, and the steak was perfect—extremely tender, cooked exactly to temperature, and filling without being too heavy. The fries were a great complement. I’d definitely come back again; the menu has plenty of other options I’m excited to try. Highly recommend!

Great atmosphere and clearly a staple in Phoenix! The ambiance was great and so were the drinks. I think this heirs towards bar seating rather than sit down dining in my opinion. The deviled eggs were good (but maybe not worth it). The fries were fantastic. And the ruby red trout with friend shrimp was amazing! Lots of pieces of shrimp. Perfectly seasoned fish. I’d come back for happy hour!

Okay place. The restaurant was packed during lunch hour. The deviled eggs came with only 3 halves. I thought it was a joke and the photo is how the dish came. I did not eat any eggs before taking the photo. The deviled eggs themselves were fabulous. Smooth and creamy. I could have eaten 30 of them. The pan roasted salmon was okay. The portion size was a little small and the salmon lacked any real pizzazz. The topping on the salmon added some needed moisture and some flavor. I like that they serve real broccoli and not broccolini. No complaints on the broccoli. The service was mediocre. We waited probably about 25 minutes for our food and the bartender serving us was mediocre. They do not take cash, which is just an inconvenience to the customer. The prices were on the higher side and outpaced the quality of food and service in my opinion.

Hillstone is so darn consistent it’s impressive ! Had dinner here last night and it was excellent. The decor and ambiance was just as expected— fantastic ! The service was also impeccable ! We ordered the artichokes, chicken kale salad (not pictured), martinis, rainbow roll, and hot fudge sundae. All were perfect! Highly recommend.

This place is fantastic! The atmosphere was just right, the staff were all attentive and welcoming, the service was top notch and most importantly the food was incredibly flavorful. We especially loved the French dip and the key lime pie was the best we’ve had. One nice touch as an example of the service: my wife ordered a martini and halfway through our server brought a fresh, chilled glass for her and poured the drink into the fresh glass for her.

Steak and frites are great. Steak ordered medium rare comes out crispy on the outside and perfect in the center. Great salads and sundaes that can all be made gluten free.

I have seen a lot of videos recently about Hillstone and had the chance to try it this week! It definitely lived up to the hype. This restaurant gives off an upscale feel and is perfect for catching up with the family, a dinner date, or a relaxing dinner with friends. We started off with some sushi rolls and artichokes, both were great but the Pressed Sushi was a new concept that I loved! The seafood they used on their sushi was very fresh and flavorful. For my main I got the Prime French Dip which was the best French Dip sandwich I have ever had! The Au Jus was delicious and the roasted prime rib melted in my mouth. For my side I tried the Tabbouleh and it had so much flavor, I loved the corn and mint. Not pictured, the Asian Noodle Salad was fantastic, I’d go back just for the salad itself!

First time experience with some work colleagues. Definitely an elegant place. Every single staff member was amazing, friendly and helpful. They changed out out fork and knife after the appetizers. I had the salmon, the lentil sauce/cream was the most delicious sauce I've had on awhile. A must stop if you are looking for an exquisite dining experience!!

Hillstone is easily my favorite restaurant right now everything about it is perfect. The ambiance is cozy and upscale without feeling pretentious and the service is always spot-on. Every time I've visited the staff has been attentive, welcoming, and genuinely on top of things. But the real star here is the food. The salmon starter... oh my goodness. It is incredible. I could honestly come here just for that alone. Every dish I've tried has been fresh flavorful and consistently delicious. Hillstone has quickly become my go-to spot, and I can't recommend it enough. If you're looking for amazing food, great vibes, and flawless service this is the place.

I stopped in mid-afternoon just as the place was starting to get busy and grabbed a seat at the bar for a cocktail. The staff was incredibly friendly from the moment I walked in, and the atmosphere was great--bright, open, and welcoming, with the doors open to the patio so you get a nice indoor/outdoor vibe. My cocktail came out surprisingly fast, which I appreciated. I ordered the steak frites, and the steak was perfect--extremely tender, cooked exactly to temperature, and filling without being too heavy. The fries were a great complement. I'd definitely come back again; the menu has plenty of other options I'm excited to try. Highly recommend!

I've been wanting to visit as I love grilled artichokes and was told Hillstone has the best artichokes. The restaurant itself is large and roomy- very much a trendy steakhouse vibe with a large bar and casual patio seating area. We did have to wait about 15 minutes after our reservation time before being seated but we were able to grab a drink at the bar. The service was quick upon being seated and cordial. I prefer more personality with restaurant staff, at hillstone it seems they are all just super polite and monotone? We shared a few apps, the guac, artichokes, fries and spinach and artichoke dip. Truthfully the artichokes were good but they were as amazing as everyone told me they were- they were also super small... I personally didn't love the artichoke dip as I found it too creamy but the rest of our table really enjoyed it. The guac was delicious and a very large serving. The fries were so underwhelming- I don't think I've had such underwhelming fries in a while and I am self proclaimed french fry connoisseur. For mains I had the crispy salmon salad which was delicious (just with there was more salad on my salad), my partner enjoyed the Cobb and we also had the steak frites which came with even sadder looking very pale fries. Would I come back- yes if someone wanted to. Is it one of my top choices to dine at? Definitely not.

Birthday celebration at the Hillstone was amazing! The food was delicious, from the starters to the entrees. Our server was great! Very pleasant and helpful. I absolutely like the decor and how soothing it is in there with the low lighting. I cannot even choose a favorite of the dishes we had because they were all AMAZING! Must must try!

I visited Hillstone in Phoenix, Arizona around noon on October 16th for lunch with a friend. We were promptly greeted and seated at a two-top near the bar. Our beverages were delivered, and our server, Ann, who appeared to be training another team member, began to assist us. From the start, the level of service did not reflect the standard I have consistently experienced with Hillstone Group restaurants across different states. The interaction felt cold and transactional, with no warmth, menu guidance, or recommendations offered. The energy was notably standoffish. My guest and I ordered sushi. I requested a simple modification to the cucumber and avocado roll by removing the avocado -- a request I've made before at Hillstone without issue. Ann stated she would confirm with the chef. She did arrive back speaking against it as the roll would be smaller. I told her I was fine with the portion. When the plate arrived, the roll presented looked noticeably different than the menu description: it contained cream-based sauce and fish roe, neither of which was listed on the menu. Initially, I believed it was the wrong order. Ann confirmed that this was correct and that only the avocado had been removed. However, the tone and expression made me feel as though I was being dismissed, as if, "this is what you always get." I asked for the item to be removed from the table and later from the bill, as I did not consume it. Despite this, it still appeared on the check. When I asked again, Ann stated she would speak to the manager. Instead of her returning, Manager Luke approached the table and in a scolding tone informed us that in the future, if any modifications are made to an order, it cannot be removed from the bill. He stated he would "do it this one time," as though it was a favor. Additionally, when my guest pointed out that the extra toppings were not listed anywhere on the menu, Luke responded saying, "there wasn't enough space on the menu." That reasoning is concerning, especially considering potential food allergies or dietary restrictions. Full transparency of ingredients should never be optional in a restaurant of this caliber. I have a dairy allergy so I would have liked to know this. There was no thank you, no acknowledgment, no courtesy -- not even a smile. I left feeling unwelcome and singled out, which is disheartening given my longtime support of Hillstone locations in both Phoenix and Houston. This experience did not reflect the hospitality or professionalism typically associated with the Hillstone brand. The tone, lack of accountability, and dismissive demeanor from both the server and manager left a lasting negative impression. Unfortunately, based on this experience, I do not feel comfortable returning to this location.

Great drinks, good parking, and the service was excellent! The food was super yummy, and we really enjoyed sitting on their patio. A quick heads-up for future visitors: the patio is open seating and has a different menu than inside. They are very strict about not allowing inside food on the patio (and vice versa), and you can't pull extra chairs over to accommodate more people at a table outside. Overall, we had a great experience, just something to be aware of! Despite the specific patio rules, I truly enjoyed my drinks, meal, and the overall ambiance, so still a solid 5 stars from me!

Came in on an afternoon and they were crazy busy, and parking was a bit hard to find. They have an enormous menu, and anyone can find something they will like to order. Spinach and artichoke dip was okay, as were the fries, nothing special. But I really enjoyed the crispy chicken sandwich, specifically the Cole slaw. Someone else ordered the Au Jus sandwich, which looked good enough for me to want to come back to try more of their menu!

Three of us enjoyed a lunch at Hillstone today. From the moment we entered the property we knew we were in for a treat. The ambiance is very nice, classy and modern rustic. Quiet enough for pleasant conversations even during the lunch rush. The service was excellent as well. I had the rainbow roll, one had a pan-Asian noodle salad, and our third enjoyed the Yellow tail sashimi. It was a lovely meal!

Waited in the patio. Servers all special. Dahlia. Is very kind and very attentive and special. Food great Been a fan since they opened

Can't beat this place. It's always a good go to. We have been here several times and always come back when we stay at The Biltmore. The service is top notch and ambiance is moody and inviting. Highly recommend the pressed sushi. It's so fresh and has a lot of flavor.

I know there are fancier restaurants and nicer restaurants but for me the BEST will always be Hillstone Restaurant (Biltmore). The staff from beginning to end are amazing. The restaurant is run like a well oiled machine I've never experienced service like it. The staff remember Liam and I from one visit to the next. The food is just off the charts!! From a simple chicken salad to the fall of the bones ribs. Today I had the French dip and I have never tasted anything like it!! This is hands down Liam's fav place and it's "our" place. Let's not forget when you are drinking your cocktail they come around and change your glass half way through for a new chilled glass. I mean come on. Whatever they are doing every restaurant should be watching, to learn what an amazing experience they can create in their own space. Bravo (my pics don't do the food justice)

I finally had the chance to come to this location! I've been to Honor Bar in LA and it's their sister restaurant. The food here is the best. They literally have something for everyone. I love their sushi selection and ding's chicken sandwich (I think about this sandwich often). I tried the jackrabbit cocktail which was recommended by our server. Their service is ALWAYS top notch. I don't remember our servers name but she was attentive and great. The restaurant has a low light setting and chill vibes but business casual. There is also outdoor seating which is nice! Can't wait to return.

Food is just average. The four of us ordered different things and we all agreed it was disappointing

Took my wife here for her birthday and everything from the entrance to our table was outstanding. The dim lighting inside was nice as well. Waitresses were super nice and very attentive. I know they are known for their French dip but l ended settling with the steak and frittes. Prior to the steak, I had the nigiri sampler and for a place that's not a sushi restaurant, the nigiri was a solid 10/10. I could tell the rice was just made as it had a slight warm temp so I knew it was fresh. The fish itself was fresh too and it doesn't compare to an actual sushi restaurant. There was something about the fish that was different than the ones at an actual sushi restaurant but it was still phenomenal and I've been to several sushi restaurants. I ordered the steak medium rare and came out medium rare. Even the fries were delicious too! Not soggy or even oily on my fingers. A simple plate but very flavorful. My wife had the salmon which was cooked to perfection with a slight crust on top with a very soft inside which paired well with the broccoli. We had the host surprise us with 2 glass of red and they paired with everything we ate. Then I ended up getting an old fashion which was made excellent. I didn't expect the cherry to have a pit but good to know they were using quality ingredients! Definitely will be back

Elevated Cheesecake Factory who takes themselves too seriously, with rude staff, and doesn't want kids in the restaurant. Instantly was greeted with a weird vibe when we arrived here. We had a nice decent lunch despite the uncomfortable atmosphere created by the staff.,We couldn't figure out the attitude the hostess and our waiter had towards us. Come to find out they do not want kids at the restaurant, no matter how well behaved or quiet they are. Didn't know this prior to going and won't be back. Would've rather they denied us a table than being rude/passive aggressive to our daughter. The attitude of the staff was inappropriate.

First off.. this has been my favorite restaurant to go to for 12 years, love the ambience. I love the staff. I love the food , that being said ..Hillstone has decided they do not want to take CASH for payment ... this started right after Covid , then they brought it back where you could pay with cash and found out today, They don't take cash. CASH is king and cash is Legal tender. Now , they will take cash for a tip of course. 5 stars on food but I can't give a five star when you can't pay with Legal tender. Unfortunately, I will not go to an establishment where you can't pay cash. Shame on you Hillstone .

We went for my Birthday tonight. None of us had been to the restaurant before. We were given menus and went to order. I asked for the crab cakes and they let me know they were out. We then ordered the trout. They were out. We then placed our order again. After waiting for our dinner they came back out to tell us that they could only give one person the ribs as they were out of them. We placed our order again! I. The end they asked me if I wanted a birthday dessert and then charged me for it! My husband mentioned this to the waiter. They could have cared less about it. There are way too many good options out there go elsewhere where they have food that is available! Really disappointed.

Service was really good but food was overall lack luster and not what u would expect from such a fancy place . The burger was okay but didn't come out the correct way we requested it to be cooked so we had to send it back and wait . Spinach artichoke dip seemed frozen and salsa not fresh . The fries had a weird fishy taste like the same oil was used for other things , just off ... . For how fancy it is , I expected more . The burger was the best part ( once it came back cooked correctly ) as well as our kind server , miss Hailey. In the picture you can see the avocado rolls that included a very very sad slice of jalapeño, why even include it lol ? Also there was a jar of unlabeled soy sauce looking stuff on the table which turned out to be ponzu sauce , I had to ask our server to bring soy sauce . I've never had sushi served without an option for soy sauce or asked if it was wanted .

Was given a gift card to this place over 15 years ago and decided it was time to give them a try. I made a reservation the night before for two with an early lunch. The reservation was easy to make. Upon arrival, the staff greeted and took us to our seat right away. The inside was very nice and the kitchen staff greeted us as well. As we sat down, the hostess promptly asked us what we'd like to drink and brought our waters very fast. We ordered the Rosemary Focaccia, Famous French Dip, Dings Crispy Chicken Sandwich and Deviled Eggs. Everything was really good with the French Dip being our favorite. The deviled eggs weren't anything to write home about and to only be served three was not worth the price. The French Dip was packed with flavor and heated up very nicely the next day. The Rosemary Focaccia was very savory. It had just the right amount of crisp to butter ratio. The slaw on the chicken sandwich was my favorite as it brought all of the other flavors together. All in all, we wouldn't be back as it's not our vibe. The patrons are much older and I could tell they were either Executives or Ex-Executives. However, we'd recommend this place to our much older acquaintances.

I have seen a lot of videos recently about Hillstone and had the chance to try it this week! It definitely lived up to the hype. This restaurant gives off an upscale feel and is perfect for catching up with the family, a dinner date, or a relaxing dinner with friends. We started off with some sushi rolls and artichokes, both were great but the Pressed Sushi was a new concept that I loved! The seafood they used on their sushi was very fresh and flavorful. For my main I got the Prime French Dip which was the best French Dip sandwich I have ever had! The Au Jus was delicious and the roasted prime rib melted in my mouth. For my side I tried the Tabbouleh and it had so much flavor, I loved the corn and mint. Not pictured, the Asian Noodle Salad was fantastic, I'd go back just for the salad itself!

Always fabulous. EVERYTIME. Love all their food. Wish there was one closer to us by Fountain Hills. Needed very badly here.

I happened to be near a Hillstone, so I finally got to try it out - the service was great, very friendly and tentative staff. Started with the spinach artichoke dip and I have to say this is definitely overhyped - it is good, but not the best you'll ever have, the salsa honestly tasted better than the dip. Now the stacked sushi lives up to the hype - melts in your mouth, so much flavor, spicy mayo is top tier, this was outstanding. The chicken sandwich was good but it is hard to eat because it is so big and the chicken is very thin, so really feels like you're eating a bunch of toppings with a little chicken that lacked flavor. Overall, it was okay, if I lived near more of them I probably would try it again, but not something I would go out of my way for.

This was a stellar dinner and overall experience. Realized in the high season a reservation is needed so planned ahead and made it happen! Great service from the minute we arrived and were seated. Friendly, efficient, professional, and not overbearing. Generally came to try the French Dip - and because while I've been to a couple other Hillstone's but not in a couple of years, I've never been to the one actually near my house here. Vibe is nice, busy at the bar and the restaurant is packed, but comfortable and not too loud on the dining room side. They also have a big outdoor patio. The food? Excellent. I was ready to hate on the hyped French Dip, but it really is the best one I have ever had. I'm not even a "left overs" person but I had more than half to take home and it was great the next day. The creamy horseradish is so good so if you're inclined and are taking some of it home, don't forget to ask for some to go. We started with the grilled artichoke and it was awesome. If they have it and you even remotely like artichokes, just get it and don't hesitate. Finished with the key lime pie. Couldn't finish it, but well worth what we could finish. It was perfect - not too sweet and just right. Along side a cappuccino, it made for a great end to the meal. I could go on. I haven't enjoyed a meal at a place I have not been this much in a long time. Already made a reservation to go back! Highly recommended.

Please ignore the 3.8 rating, this place is by far one of the best restaurants in all of Phoenix. My wife had the Asian noodle salad with chicken, and I have a cheeseburger. The service was five stars, and special shout out to Johnny, the hostess with the mostess, she is always so sweet and so kind even when we don't have a reservation! The ambience is on the finer side, but no Scottsdale snobbery here. So take the time to drive down to Camelback and visit this wonderful amazing restaurant.

Hillstone is so darn consistent it's impressive ! Had dinner here last night and it was excellent. The decor and ambiance was just as expected-- fantastic ! The service was also impeccable ! We ordered the artichokes, chicken kale salad (not pictured), martinis, rainbow roll, and hot fudge sundae. All were perfect! Highly recommend.

I love Hillstone. The service is always amazing. We got the artichoke dip starter and crab cake entree to share between two people. It's the perfect amount of food for two people to share for lunch.

I was satisfied with my experience at Hillstone. My reservation was for 8 pm, I wasn't seated too shortly after, but there isn't much room to sit while waiting. We started off with the artichoke dip which was very good and got a Diet Coke, whcih sadly didn't taste good. For dinner we got one of their chicken dishes, a veggie burger, and the side of broccoli and mashed potatoes. I would give the food a 8/10. I was very excited to try this restaurant, and although it was good, I didn't find it to be outstanding. I would like to come back and try the sushi, which looked very good!

Absolutely amazing service. Nice ambience it seems a little out dated but they use real candles which is a plus. The food to start was so phenomenal overall. The dip was delicious good consistency and good flavor, and the salsa was surprisingly really good. The sushi rolls were really good very high quality fish and creamy. The French dip was great nothing crazy, but it's just too simple for me. The crispy chicken sandwich was spectacular let me get 14 of them the ratio of crispy and juicy chicken to slaw and bread is amazing. The seasoning on the chicken is what really sets it apart. Thank you Hillstone we will be back.

Had a fabulous dinner with friends & family on Saturday night! We did not have reservations but were able to sit in the patio area which was very comfortable. The shared appetizers were delicious and the service was spot on. So good my cousins went back the next night!

We had a great meal here on a Saturday night. Fast, efficient service. Our sushi appetizer's were amazing and the French dip and burger did not disappoint. Also recommend to get the Key Lime pie which we gobbled before a picture was taken. Overall a great intimate date night!

Hillstone is a muat-eat when looking for somewhere with a wide assortment on the menu. We love to come here when we get away for date night or have something special to celebrate. Service is fantastis; kitchen & bar are fast-paced, yet we never feel rushed. Everything on the menu is delicious you really can't go wrong. Soem favorites are ribs, rotisserie chicken, Thai tuna roll, nice little house salad, and the deviled eggs.

I go to Hillstone in every city that has it. The food is always great and never disappoints. Service was ok. The head chef took time out of his day to come over and tell me I could not talk on speaker phone. I found that very odd of him to leave the kitchen. Great ambiance with outdoor and bar seating.

We arrived at Hillstone for our 8pm reservation and spent 40 minutes waiting at the bar with a round of drinks. Shortly after, the new night manager, Lucas, approached us in a harsh and dismissive tone. To our shock, he stated he would not seat us because I was wearing a $1,000 designer sleeveless shirt. It felt blatantly targeted and discriminatory, especially as I was dressed head to toe in Gucci on a 110-degree night. I have worn this exact sleeveless shirt at Hillstone before under the previous manager, Rolf, without issue. (photo attached) The way Lucas handled this situation was disgraceful. He escalated things unnecessarily, even going as far as calling the police--over a shirt. My husband stood up for me, yet Lucas refused to back down, instead reprimanding the hostess in front of everyone simply for speaking with us. His behavior left staff and guests alike stunned. My husband and I were left utterly shocked by the flagrant homophobia and dismissiveness displayed. To make matters worse, throughout this humiliating scene, Lucas's conduct was inappropriate and unprofessional. This kind of behavior has no place in any hospitality setting, much less at Hillstone, a restaurant we've frequented for years. What should have been a pleasant evening turned into one of the most demeaning and offensive experiences we've ever had. Lucas is new, but his actions are unacceptable, discriminatory, and damaging to Hillstone's reputation. Management should remove him immediately before more loyal customers are subjected to such shocking treatment. We love this restaurant, but this was utterly appalling.

We started with drinks which were ok but not great. The Osaka style pressed sushi was a good roll. The deviled eggs were delicious. We had salmon with a lentil vinaigrette which was delicious. The key lime pie is worth the calories. Decent service and loved the inside outside ambiance.

Discriminated Against and Harassed - Hillstone Phoenix Has Lost a Loyal Guest Forever As someone who dined at Hillstone Phoenix multiple times a week when I lived here--and who has since become a regular at their sister restaurants in LA, like South Beverly Grill and Gulfstream in Newport--I'm absolutely appalled by the treatment my husband and I received during a recent visit. I've spent hundreds of thousands of dollars at this restaurant group over the years. After this experience, they won't see another penny. We flew into Phoenix for a quick weekend trip and made a reservation for three. Realizing it was a school holiday and that our friend's kids would be joining, I called ahead to adjust the party to five. The hostess couldn't have been more dismissive and flat-out refused--no flexibility, no solutions, no hospitality. Fine. We decided we'd walk in instead. When we arrived, I saw familiar faces behind the bar and stopped to say hello. Before I could finish my sentence, the general manager--who I believe I recognized from Houston's Irvine--rushed over to harass us and, quite frankly, discriminate against us for being a gay couple. My husband was wearing a trendy sleeveless top, something we've literally worn several times at South Beverly Grill without issue. But this manager refused to seat us, saying his shoulders were showing. Meanwhile, the woman in our party wore a nearly identical top--and he had no problem with her outfit. When I asked about the discrepancy, his response was: "Well, she's a female, so she can wear that. But because you're a man, you can't show your shoulders." Excuse me? That's not a dress code--that's blatant discrimination. And let's not pretend this is The Ritz in Paris--it's a casual lunch spot on Camelback, in Arizona, in April. The restaurant was half empty, and yet the GM went out of his way to make us feel unwelcome because of how my husband dressed--something he would never have done to a straight couple. I worked in hospitality--I waited tables at Mastro's in college. I understand dress codes. But what I also understand is grace. On the rare occasion we had to enforce something, we would apologize profusely, offer a solution (a chef's coat, even), and go out of our way to make the guest feel cared for. That's hospitality. What Hillstone Phoenix delivered was harassment, judgment, and exclusion. We left and dined at Buck & Rider down the street instead--shoulders and all--and spent $500 on lunch, leaving our server a $150 tip. That is where hospitality lives. Not here. It's heartbreaking because Gulfstream in Newport has always been a favorite of ours. But after this experience, I will never support this restaurant group again. Your money may be green, but if you're gay, don't expect to be treated with basic decency at Hillstone Phoenix. Shame on them. (Here's a photo of our party so you can be the judge yourself)

This restaurant lives up to its reputation, Unbelievable CS, Superb Food and Cocktails and a great ambiance. Pay strict attention to dress code, reservations should be made in advance and adhered to, I like their attention to detail and policies. Staff is phenomenal, Jenn waited on us and she was super and made our dining experience memorable, we will definitely go back, pricing was in line with the quality, etc. We had a small error in one of our entrees and the corrected it immediately. Water glasses were chilled prior to arriving at our table. I had a Manhattan Up in a chilled glass and after I had consumed half of it they brought another freshly chilled glass to finish off my cocktail, that was a first but also super attention to detail. The food was excellent, Deviled Eggs, Ribs, Filet, Trout and Asian Salad. Don't miss the Key Lime Pie for dessert-yummy. All they bad reviews are not warranted this account, it's a must when in Phoenix

As a follow up, I was hoping to get an email, call, smoke signal, or something saying that someone in Hillstone management was willing to take the effort and respond to my review, but that did not happen. Still, I remain hopeful that someone in this organization will care enough to reach out as I did leave my business card and I have emailed their GM. Until then, I will remain consistent in my communication of disappointment, just as they should remain consistent in delivering service and value and when they don't, have the decency to reply and remedy.

This is hands-down, one of the best restaurants in Arizona. All the food is amazing. Stunning architectural detail, as well as as very well properly train staff to provide you an unbelievable experience. This is definitely the flagship of the Hillstone restaurant group.

We go to Hillstone a few times a year, mainly for special occasions. Hillstone has the best sushi in the Valley in my opinion. It's honestly what brings me back time and time again. The prime rib sandwich and coleslaw is always fantastic as well! We love this restaurant!

Seated quickly ... had reservations for weekday lunch. Food was well prepared and presented. Each of us had a salad. Ambiance had FLW feel to it. Next visit will try sushi

I've been a customer of Hillstone for over a decade, but today's experience was unacceptable. I visited with my 2-year-old and was informed they do not offer highchairs or booster seats. While that may be their policy, the way it was communicated came across as unnecessarily condescending. After being placed at our table, our child was kneeling in the booth to reach the table -- quiet, calm, and physically held between both parents. Despite the situation being completely safe and controlled, we were told again to get our child off the booth, with the same dismissive tone. If Hillstone prefers not to accommodate young children, that's their choice -- but that expectation should be made clear at the door. Speaking down to guests mid-meal is not acceptable. Professionalism and basic respect should be standard, regardless of policy.

I wish I could say my first visit to Hillstone lived up to the hype, but instead it ended with me in the ER. Yes, the ER. Not exactly the "five star dining" I was expecting. I told the server right when I sat down that I have a mustard allergy. I was reassured multiple times that nothing I ordered including my appetizer, drink, and chicken sandwich contained mustard. At no point during ordering did anyone bother to mention otherwise. So I ate. Within minutes my throat was swelling, I could not breathe properly, and I was struggling to swallow water while sitting in the middle of a busy dining room. I flagged a server and eventually the manager brought me Benadryl, but his level of concern was about a 2 out of 10. Let's just say I have seen people more worried about a spilled drink. And the staff smirking in my direction while I was trying to breathe? Embarrassing does not even begin to describe it. The part that really blows my mind is that the servers and manager insisted the only thing with mustard was the fries, and this was after I had already eaten the chicken sandwich and was clearly having a reaction. So there I am, mid allergic reaction, Googling the sandwich myself and discovering mustard is one of the first ingredients in the sauce. Imagine that. Me, the guest in medical crisis, doing food allergy fact checking on my phone while management and staff stand there clueless. For the record, I am not a complainer. I do not like attention and I certainly did not want it here. But when negligence sends me to the ER, silence is not an option. After I paid, no one came by to check on me. No one asked if I was okay as I walked out. Just me leaving, feeling humiliated and dismissed after what could have been a life threatening situation. If this is how Hillstone handles food allergies, retraining and serious changes are long overdue. My "special lunch" turned into a medical emergency, and I will not be back. If you have allergies, I would think long and hard before dining here.

We had a lovely BD dinner, service is stellar, food is excellent no matter what you order!! Cocktail selection is fun, and the atmosphere is very pleasant. We just eat our way through the menu!! And we are never rushed , all around one of our favorite places to eat and feel pampered!

Hostesses were wonderful in greeting me right away and in trying to seat my reservation right away. When I requested a 4 chair "table" upon viewing the 4 person "booth" they were going to use, one Host said she had to check with the front first because sometimes they reserve the chairs for 4 people. She came back and said the hostesses said it would be alright. I appreciated that but I did think it was strange that. But did she had to check in the first place that's never happened at other restaurants? It would've been better service for her just to say yes. Mattie l, our server, was great! Very attentive and kind. That bulky carb side salad that comes with the burger needs to go. Offer caesar. Ambience was incredible. Think, Houston's. But very comfortable.

Very frustrated with Hillstone, great food but our guest was embarrassed they got cut off after 4 drinks in 3 hours. Claimed the guest was raising his shirt This did not happen. And our group of 8 had spent a decent amt of money. It felt like we were rushed due to time at the table. This is my first yelp review and I'm Writing because how terrible this experience was.

A stellar choice for dinner! Service and food here are always excellent and it is always a seamless experience to make a reservation online. The vibes are classy and laid back not too casual, and not too fancy. The food here is delicious! I absolutely love and crave the Osaka-style Pressed Sushi Roll and Ding's Crispy Chicken Sandwich! Great selection of cocktails too- my favorite is The Crush!

A quite unique and thought-provoking experience. While the food was good, the atmosphere and environment of the restaurant are awkward, uninviting and uncomfortable. Upon arriving, we were told that we could not sit at the bar before our table was ready. When we were finally sat, the food was excellent but the waiters and waitresses portrayed robot like characteristics with their responses and actions. The dark atmosphere definitely adds to these feelings. Despite an experience that is hard to describe, the food could not be better.

Service has always been top notch. Food has always been delicious. The French dip is one of the best I've had. The stacked sushi was so good as an appetizer. The look of the restaurant is quite classy. I like the open kitchen concept and seeing how it is all made. I will be back for sure. Wish they took reservations for groups over 4 is the only negative...we have a bigger family.

Nice atmosphere and great service. Food was good as it is always. I had the salmon though and didn't care for the sauce. We had the sushi and the fish was very fresh, but there was a little too much mayonnaise in the rainbow sushi roll. The drinks are on the expensive side. But all in all this is always a safe bet! I definitely recommend this restaurant.