Christine M.
Yelp
Our visit this evening was so disappointing. When we pulled into the parking lot, the restaurant looked so beautiful! We were a group of 10 celebrating my mother in law's birthday. I am mixed on our waitress. In some instances she was helpful and accommodating and others quite rude. Upon our arrival she told us that they had issues with their cooler not working properly and that as a result, certain menu items were unavailable - meatballs and chicharrones.
We ordered wine, soda, juice, cocktails, appetizers, a salad, kid's dinners and adult entrees. I had my heart set on the cheese ravioli alla Bolognese. The waitress said they didn't have it and here is where the rudeness comes in. She said I told you before that we don't have meatballs'. To which I replied Bolognese sauce and meatballs are 2 very different things'. I ended up having to order the ravioli with the cheese cream sauce. However, when we got home and I reviewed the receipt, we were charged for the Bolognese sauce and there were 4 or 5 ravioli, so that $ amount for sparse ravioli . Also, we were told that they didn't have scalloped potatoes but could substitute rice. Again, we were charged for scalloped potatoes instead of rice. We asked for more bread and were told that there would be an extra charge. Seriously?! You are going to charge our large party who ordered a ton of alcohol and food for extra bread?! AND the glass of soda my son ordered was tiny and they charged us for refills. Again, what?! $15 for a couple SMALL glasses of soda?! They did comp us some desserts which was the right thing to do, but upon reviewing our receipt and what we were over charged for, it didn't work out in our favor.
I genuinely wish the best for this restaurant. That said, after a HEFTY bill, sub par service and sub par food, Hilltop Kitchen is scratched from our list and we definitely won't be returning.