Sharifa B.
Yelp
My friends and I were excited to try Hilo Sushi Omasake, but after experiencing the premium omasake course, I would tell everyone to stay far away from Hilo and Chef Hilo.
Parking was relatively simple; street parking was not hard to find. The establishment is very small, about 4 tables inside and then about 12 bar seating. Upon arrival we were greeted by staff and low lighting, our table was ready.
The sushi was by far and large either comparable to best available on Uber Eats or just low quality. My friends said the Lobster was dry and tasted old. The Fish broth was horrible. The monk liver was not edible, and neither was the abalone. Course after course we were faced with either just passable and mildly disappointing sushi (given the price point) or sushi that was not edible or bad. But we were having a good time and vibing to the great company, sake and music.
This is not me and my friends' first omasake experience. We had an incredible experience a few weeks ago at Sushi Zo. Sushi Note, Sushi Bros., Sushi Spot, Matsumoto, Bar Sawa are also all incredible.
Sushi Hilo, which is at the same price point, does not remotely compare.
The music, which was at first fine started to kill the vibe. It was on a short playlist of classical music (such as Beethoven's 5th and Carmen), when the list ended, the waitress just started it from the beginning again. On the 3rd go around, my friend suggested to Chef Hilo that he play something else. Chef Hilo's reaction was aggressive and belligerent; sarcastically and loudly apologizing with anger. Loudly saying things like, "Sorry I can't live up to your standards." And even bowing towards our table and yelling, "I apologize that this place isn't good enough for you."
My party and I felt attacked and considered leaving then and there. But, my naturally positive friend trying to save what was supposed to be a nice dinner, tried to calm him down by lying to him and telling him that we loved the food and that Chef Hilo was doing a good job.
We continued to slog through the courses, but then we heard Chef Hilo say to other guests: "If I can handle the Jew, I can handle the Italians." The other guests at the bar laughed, sadly he was referring to my Jewish friend who requested the music change earlier and was nice enough to try to calm him down.
At that point we were all disgusted with the racist remarks and asked for the check. We did not want to stay and enjoy dessert. How could we in such a vehemently unwelcoming environment with mediocre food.