Craig W.
Yelp
The service is unbelievable! We live in Hilo and have eaten there numerous times. I don't even know why I ever go back but this time is definitely going to be the last. Before we left the house I knew I was going to be disappointed. We arrive and sit down, after a while the server comes to the table to take our drink order. We asked for 3 waters (because we normally drink water with dinner) and one drink from the bar. The server says he needs a credit card for the drink tab. We are not running a tab, we are ordering dinner and only that one drink. After a while the bar drink arrives. We haven't gotten the water yet, but we order our food. Still waiting for the water (and I'm thirsty), still waiting!!!!!!! The server sees our food in the window, thinks to himself, OH Shit their water! Brings us the water and says I think I see your food in the window. I tried to conserve my water because it was served in an 8 ounce cup full of ice so I may have had 3 ounces of water. Food arrives, burger for the most part was good. Water glass now empty and the server never ever, did I say never ever came back. Never checked on food, drinks, anything! He never came back! Another server came over to us and we asked for the bill, paid, and left. This was a GOD awful experience. Never again! And if I could post negative stars I would