Evan H.
Yelp
DO NOT GO HERE! The WORST customer service in the area! READ THIS HORRIBLE INTERACTION!
Have been a loyal customer here for years and years and have always loved their food and customer service, there is usually the coolest people taking your order over the phone and working when you pick it up! Recently I placed an order, a very small order, a small pepperoni pizza and an order of there cinnamon sticks. I grab my bag to head out and check it to make sure I have everything, realizing I forgot my wallet at work, so I called back NOT EVEN 10 minutes later, they said it would a 30 minute wait, and the child on the phone picks up, I say exactly this, truly apologizing for any inconvenience and he sighs, and snaps at me "Well we already cooked your food and it's all going to waste now." And HANGD UP ON ME. I was shocked. I have given them SO much business and referred SO MANY PEOPLE! I called back and asked politely to speak to a manager, the SAME KID PRETENDS TO BE THE MANAGER, I express my frustration and he responds, I couldn't make this up, "What else is there to say?" I say "are you asking me" he says "you already wasted the food. I reply "you're pretending to be the manager?" And he calls to someone in the back and he up on me again!!! I was APPALLED! DO NOT GO HERE THEY ARE RUDE, UNPROFESSIONAL, AND UNGRATEFUL FOR YOUR BUSINESS. DO NOT give them your money.