Hiram Bingham, a Belmond Train

What an amazing experince ! -The food and service level is the highest possible ! -interior design and craft of the train is worth a separate post to go through every small detail ! -Super high level of service and personal attention to each guest even the special cases ! - well though menu of degustation sets, with attention to all the nuances ( wines, aperitifs, digestives, specials ! - the only feedback is the loudness of the live music on board, its a nice touch yet needs to be balanced properly, in my personal opinion not serving the general ambiance of the journey

The train is lovely and the service is very good. We only took it down because we hiked into Machu Picchu. Despite a generally positive experience, I have 2 concerns with the trip: 1) we initially were seated across from several families that literally seated the adults together, and then put kids (6-8 of them, roughly ages 6-12) in two booths. The kids were screaming, climbing around the booth, throwing things in the aisle, etc. One was clearly quite sick — a literal snot machine. The adults were focused on their own experience and were unconcerned that their kids were ruining the experiences of everyone else in the car. When I asked the train staff if adults could sit in the booths with the kids, they kindly moved us to another car. This train promotes itself as an exceptional dining experience. No fine dining restaurant anywhere in the world would permit what I saw. HB should require an adult in the booth with any child under 18. Needless to say, the parents are primarily responsible. I have kids, and have reasonable expectations for how kids should behave, but this was not only not reasonable, it literally was probably the most inappropriate behavior I’ve ever seen of kids for the setting. HB bears some responsibility for not creating expectations and managing the situation (I was moved, but the other 20ish passengers were not). 2) There was construction on the track, so we could not ride all the way to Cusco. HB can’t control Peru Rail, but we got notice just a couple days before, and had to scramble to rearrange our driver. They did offer shuttles, but group buses for over an hour drive was not the experience I paid for, so a little additional notice would have been better, and perhaps a small discount to offset the cost of our driver. The people who ride this train aren’t generally the group shuttle type. Overall, the experience was still very good. Given how much it cost, I’m not sure the value totally aligned to the cost.

Incredible jounrey on the Hiram Bingham earlier in May this year! Excellent service from all the staff and a special thanks to the train manager, Henry, who went above and beyond to ensure a great experience from start to finish.

They falsely advertise tours that they can’t offer and then try to charge a 15% cancellation fee immediately after booking

ペルー・クスコからマチュピチュまでを結ぶ豪華列車「HIRAM BINGHAM」。ウルバンバ川の渓谷に沿って111Kmを3時間半かけて走る。機関車以外の編成は、キッチン車、食堂車、ラウンジカーの3車両。往路はランチ、復路はディナーが饗される。オールインクルーシブで、駅でのウェルカムシャンパン、ラウンジカーでのカクテル、食事中のワインまですべてフリーフローで含まれている。料理は、ペルー料理がベースだが、西洋風にアレンジされ、盛り付けも美しく、幅広いゲストに楽しんでもらえる内容となっている。片道570USDと、同ルートの一般列車の10倍近いコストがかかるが、1920年代のプルマン車両をモデルにした列車で絶景を臨みながら優雅に食事を楽しめる「HIRAM BINGHAM」は、一生に一度は経験する価値がある旅のハイライトとなるだろう。

El tren de lujo es realmente una experiencia única que te permite disfrutar del paisaje y también de un catering excepcional.

Hermosa experiencia, un trato especial, nos ofrecieron cena y bebidas al regreso de Machu Pichu, muy cómodo y cena exquisita.