Rose F.
Google
We went a few weeks ago for my birthday party and had a great time. The room that we first rented had some wifi issues (it would pause and buffer between songs and lag). We were pretty dejected about it because it cut into the first ~30minutes of our time. However, the staff was super helpful! A big shout out to Xavier and Yohan, they were so accommodating and great. Once it became obvious that this was an issue, they quickly prepared a new room for us, gave us some free drinks, and gave a discount on the time. They then went out of their way to check in on us and make sure the rest of the party and our karaoke time was going smoothly. They turned the night around! Will definitely be coming back and highly recommend!