Rene M.
Yelp
We decided to check out Holey Moley Putt Putt at the Riverwalk in San Antonio, Texas. It's a relatively new spot offering themed mini-golf, a solid menu, and a selection of spirits. Despite mixed reviews, we gave it a shot to celebrate my son's 26th and my father's 78th birthdays.
We had a reservation for 1 PM and played the 18-hole themed course. The course itself was fun and creatively designed, making for an enjoyable experience. However, I did have some safety concerns; there are quite a few steps and tight spaces where someone could easily trip. Fortunately, despite these challenges, my 78-year-old father made it through just fine. Our group of five completed the course in about 1 hour and 15 minutes (1:05 PM - 2:20 PM).
After golfing, we decided to dine in and enjoy some time together. The food itself was great; my son and father had medium-sized pizzas, which were cooked well and tasted delicious. My mom and I went for the Caddy Classic Burger, while my brother ordered the nachos with beef fajita meat.
However, service was a major issue. Initially, we had to flag down our waiter after waiting about five minutes. Then, our server changed for some unknown reason. While the pizzas arrived in about 30 minutes, the rest of our food took much longer:
1- Burgers & fries: Over an hour to arrive, but they were served hot and tasted great. I'd
highly recommend the Caddy Classic Burger!
1- Nachos: Took 1 hour and 20 minutes to arrive, and they were missing the fajita meat.
When my brother asked about them, the server responded with a rather dismissive, "Well, they're coming soon; I don't have another arm to bring them out." AND...The Corn Ribs (appetizer): Never arrived at all!
By the end of our meal, we requested to speak with a manager. He was apologetic and empathetic about our experience. To make things right, he removed the incomplete orders from our bill, applied the military discount we hadn't initially received, and even gave us coupon cards for free putt putt on a future visit.
If you visit Holey Moley, bring patience. The place wasn't particularly busy, so the long wait times for food were frustrating and definitely an area that needs improvement. The waitstaff could also improve their customer service. That said, the venue itself is well-maintained, the mini-golf was fun, and management handled our concerns professionally.
Would we return? Yes, but hopefully with a better dining experience next time.