Hollywood Casino Joliet

Well you must lead with the food so far Sorellina by Giada was the best start of the night. Eric our bartender and server is amazing at making your drinks. Lots of great newer slots and tables. We all enjoyed our night out.

Nothing special here except its new. I signed up for a card and never was told about the $20 food voucher. I walked around and stopped at a table by a bar to watch the Jersey girls perform. No one ever came to give me table service. Everyone was having to go to the bar themselves and bring drinks back to the table. After about a half hour I got up and left. Its a pretty place but not for me.

Had a fantastic weekend. The casino was clean and secure. Everyone was friendly. It was a Vegas like experience without the cost and disruption of travel. I highly recommend Giada’s Sorellina. It was the best part of our stay and the entire staff was fantastic to us from the gentleman serving us water to our server Natalie💗 to the table runners all the way through the manager. It was just a fantastic experience.

Really nice and clean. Plenty of tvs to watch the game. Sportsbook is really nice. Eat before you come. Food isn't great.

5 family members took mom for her birthday. At check-in young lady never explained anything about the $20 meal for first timers. We were hungry so we ate first. We had to wait about 25 minutes for our food. Our waitress Nicole was a gem. She was very polite & fun. Our food was very good. We only stayed a short time because they don't have wheelchairs & mother is 91 yrs old

This casino is not worth the drive, they could have left it closed! They are only giving $20 to new players but if you've lived in the Chicagoland area and go to casinos, you probably already have a card here. They do have ESPN Bet but if you sports bet, you go that promo already too; so no real reason to come here unless you like new casinos. Restaurants are not open yet and the ones that are, don't have half the menu. What a waste of time, loaded a couple of photos if you're interested.

Very impressed with this place! Nice layout. Went back with different friends and Grabbed some food at the sports bar. Service a little slow for drinks but the food was very good! They ordered slider towers, fries and loaded fries. I had alot of play time. Kim, the craps dealer was exceptionally pleasant! Will be bringing mom to check it out!

The brand new casino was full of chaos on opening day. Restaurants were not approved (license/permit issues) for our reservations at the last minute, parking was a nightmare as the building itself is confusing and tight, there was a lack of handicap parking, and there were no real handicap restrooms (missing elements). The overall vibe was lackluster, the music was too loud, and the casino floor was cramped. If it gets crowded, one can barely move around, and you get bumped into seats in the aisles. It's hard to believe they spent 100 million dollars on new construction, which was ridiculously designed as a parking garage (wait for tons of accidents to happen) and a casino floor plan that was undesirable, cramped, and limited in space. Maybe I'll review it again after it's been open to work out all the kinks for a while.

I recently heard this location opened up, especially since the riverboat is now closed. Today, I decided to check out this location. To start, the drive here was very confusing. I could not imagine trying to navigate here during the dark so hopefully the roads and Main Street has some good lighting. There were a lot of closed roads and a lot of construction signs. It's like either they are still working construction or they ran out of money and everything is paused (More regarding that last comment to come). We were able to location the parking garage. The drive to the parking garage is bad and very narrow. I almost got hit by 5+ cars and 1 bus. And, like everyone said...it wording on the signs makes it seem like it's for VIP only. However, I do not think this is the case. The layout of this garage is very bad and confusing. Whoever designed this garage has zero experience designing a garage. You drive straight on the ramp to the 2nd floor. On my visit, there were two trucks parked opposite so it slowed traffic to a stop. Plus people were parking on the ramp so that slowed its even worse. Finally, I made it to the 2nd or 3rd floor... but it did not help. The garage just ended. I saw a ramp to the 4th floor but there were construction cones stopping. It looked like the entrance to the 3rd floor was blocked off.. .. but it was not. Eventually...I found a spot but I had no idea where to head to towards the casino. Luckily, I just followed the group of people. I entered the elevator but there is no signs to let me know which floor had the casino. There were no signs or anything since the "parking VIP" outside the casino and here I am trying to find my way into the casino. Eventually, we just guessed the first floor and we were right. We made into the casino itself, finally. I was trying to pull out my wallet since I always got carded. This was probably the wrong move since I was asked to step aside but everyone in front of me was able to walk in. Whatever..maybe seeing me pull out my license made them think I was close to the correct age. However, the "line" to have my ID checked was confusing here too. I did not know where to go.. so... to have a little fun while my wife was watching.. I was like the meme of a dog trying to chase his own tail. After spinning for like 5 times, someone was able to check my ID. And then.. sadly... I had no idea how to get back into the correct line to get into the casino. Finally... when I arrived at the casino... everything was much better. There were plenty of machines to play. The area was very big with a lot of different selections. Free sodas and coffee on one corner. There were very clean bathrooms. And on the other corner was a little marketplace to get some snacks. This one looked interesting.. like those amazon store where you scan your credit card first... pick what you want and walk out. AI will purchase it for you. The day I arrived on Saturday, I did notice a lot of restaurants but I did not visit. Overall.. I was a big fan of the Riverboat but this visit was very odd from taking the confusing main Roads, to the confusing parking garage, and the lack of signs from garage to casino. I hope this place and the 1 mile vicinity will have signages to help people navigate. And I hope the road to the garage is improved. And the sign into the garage is better.

We were genuinely surprised at how nice this casino turned out. We enjoy playing craps but have been turned off at times given the difficulty in finding an open table at most casinos. Here, they had three tables operating at the same time. No reservation or shoehorn needed to play, just walk right up and play. Please keep three tables open moving forward! The rest of the floor offers every machine and table game that you could want to play, including another of our favorites, automated craps with a $3 minimum bet. The sports book is nice, as are the dining options here. Cheers.

I came here on opening night for the brand new casino in joliet. This place was a madhouse! People had to park on the grass since most of the parking spaces were full. I'm sure after a week it will be easier to find parking. Getting in was a little bit of weight but much faster dealing with lines at the TSA at O'hare. After checking in and getting through security you are on the game floor and this place has everything you can expect from a casino. I've seen bigger casinos but generally for this area it is a fair size. Everything is brand new, clean and greatly maintained. I found a few of the machines were broken already. They don't even have a spot holder for when you have to leave your machine. We saw some of the restaurants there they got some other floor they also got more before you go through security. I will say they got a great variety of everything. I did Venture through the event space and honestly I thought it was really small. I was expecting something pretty big like the one they have in Gary, Indiana. Overall I'm very impressed with the casino regardless. Even though I lost out on $20 and my wife won a lot of money I still consider my time here will win.

We visited Boulevard inside the casino after attending the Zarna Garg comedy show on Sunday. After enjoying the show and spending some time playing games, we went there to grab something quick to eat. My friend told me that pizza is good, so quickly we went for pizza Unfortunately, when our turn came, there were no pizza slices left, which was disappointing as we were really looking forward to it. The place itself looked nice and was quite busy, but the limited availability was a letdown. Since we couldn't get food there, we decided to head to Red Lotus Asian Kitchen inside the casino instead. Overall, it was an okay experience, but better planning or restocking would make it better.

Went here recently. Parking garage a little hard to find, (went on a weekday) not too busy. Employees are very nice & directed us to where we needed to go . Had a good time. Machines were kind of tight, and didn't pay out much, we moved around quite a bit and didn't find anything really paying out much at all which was disappointing. Stopped at the café/restaurant on the main floor. Standard offerings, food was decent, prices were kinda high, service was nice though. I would go back.

The casino is ok, but fairly small. I don't understand why the hotel is not connected. We did not stay at the hotel. I would say the Hollywood in Toledo, Ohio is nicer.

A nice casino with lots of games. It's out of the way but not hard to find. Most things seemed to be closed by 10. Very friendly staff.

I have been going to the Bay St. Louis casino for years and never had an issue with them until Oct. 31, 2025 around 3:45 pm. The back bar, the bartender was very rude to me. I sat down to play the video poker machines. I order my first drink and played the games. 10 minutes went by and I tried to order another drink and the bartender refused to get me another drink. He said I could not have another drink until 20 minutes. He said it in a pissy way and embarrassed me in front of other patrons. Just like all the rest of these casinos, HOLLYWOOD CASINO has become ghetto. I didn't deserve this at all. I will never set foot in that casino ever again. Suck on that for 20 minutes you dickhead of a bartender.

The live music has no buffer between the bar and casino floor. It's so loud that it is impossible to hear the dealers. Absolutely ruins the experience. We will not be back unless they find a way to improve the experience.

Hollywood should have invested money in the original casino. This new facility is not appealing in any manner. First off the location is secluded and a nightmare to get to. This is an area very vulnerable to car jacking and robberies. I can state that from 38 years in law enforcement. The outside of the casino resembles a warehouse with an attached parking garage. The interior is not as big as the outside portrays. Our visit on Saturday December 6th in the afternoon found that it was not crowded. Numerous slot machines but to many of the same game. If you are a smoker this designated area is disgustingly dirty and cold. The windows have no glass nor screens, they are covered by wire mesh. Cold air, snow, insects and cigarette butts that failed to make the flick outside sit on the window sills. The clientele occupying this area were very questionable! Would not recommend a female to utilize this area. No food buffet. A food court with a poor selection of food options. It cost us $52.10 for two hamburgers, chicken tenders (3 pieces) and two fountain drinks. Hamburgers were good but nothing worth noting. We were long time customers of Empress/Hollywood casino. The old facility was much better, the drive in to the original casino was always memorable, you could encounter deer, wild turkey and country type scenery. The old casino may have been smaller but a warmer atmosphere. Unlikely that we will visit again.

Get an e-mail on Feb. 14th at 6 pm. I was rewarded $150 in Penn Cash and was available to use on Feb. 15th at 6 am. Got there at 11 am and NOTHING will work. The guy at the desk couldn't get it fixed, message was sent out to Upper Management and would be taken care of right away. YEAH RIGHT! I didn't drive all the way out here for nothing, so I went to the ATM and got my own money thinking the problem will be addressed promptly. I couldn't even play any machines. Jackets are thrown on chairs by people blocking the use, chairs were turned by people blocking the usage (1 machines chair was turned the whole 90 minutes I was in there), player cards are just left in machines. WHY IS THERE NO RULE ABOUT BLOCKING USAGE OF MACHINES FROM OTHER PEOPLE??? I turned the chair around that was turned blocking the machine for 90 minutes. The guy sitting across, playing a different machine, started yelling at me and saying that's his machines DO NOT TOUCH IT. Security was just standing around doing nothing and didn't address the guy yelling. I finally left after 90 minutes since Management refused to fix the problem with Penn Play while I was there. I left the casino, drove back to Lockport, took my wife somewhere, stopped and filled my gas tank and went home. I didn't a call back until 3 hours later that my problem was finally fixed. I don't even know if that is true since I'm already back home. At Harrah's in Joliet, staff will actually move chairs back in position when they are turned. Pretty sad when going staff at Hollywood just stands there doing nothing and doesn't do the same thing. I walked out of there mainly because of this issue and the fact the people can just block whatever machine they want as their own for however long they feel. I couldn't sit down and play stuff I wanted to because of this.

Absolutely enjoy the new casino! Lots of new games, extra polite staff and even some winning! Topped with fine dining at Sorellina's Restaurant. Our server TY made our dining experience so enjoyable with prompt excellent service. The food was absolutely delicious as well. Will definitely return and hopefully she will be our server!

Joliet Hollywood Casino first visit today. Parking was not a problem although I can see why some people have a problem. The outside lot is a little confusing, but there is plenty of garage parking spaces. The casino itself was small but clean. The bathrooms were very clean. The staff very friendly and helpful. The machines were tight, not paying much. The complementary coffee was terrible. Probably the worst coffee I have ever had in my life.

Maybe I had too high expectations for the new PENN Casino on Gateway. Outside and inside is beautiful. New and glisteningly clean! Plenty of room to walk around. Lots of free parking. This is a Thursday almost 1 PM. Very few people. Most machines were available. Slots seemed a little tight. But mostly I was disappointed that the restaurants do not open until 3 PM. We had hoped to have a bit of lunch right away. The old Hollywood had a nice pub that was open for lunch. Everything I saw was closed except for Dailies, which seemed to be bakery goods and coffee. A snack bar. The sign also said sandwiches. So I don't see any reason to go back. It is not conveniently located as it is out a way. It's too bad though. Oh, and this location does not have a hotel in case you want to hang out.

Love this place they have 5 and 10 cent keno and they have super nice staff! Still working on a lawsuit from Hollywood aurora! This Joliet one is soooo much better

Went there Sunday 8-17 . No parking or very little parking, people were confused and backing out due to a blocked gate, VIP garage parking is misleading, no restaurants open at all just snack bars open . No pop at all when you walk in , just a plain entrance, old casino had a real nice over hang when you walked in were expensive cars would park in front , not here just plain as a mall entrance. Kinda messed up here in my opinion, architectural all wrong and very boring , outside is unfinished with cones all over, dirt piles and no parking , open way way to early and design of building is a bore. Old casino you drove 4 blocks through a wooded drive to a nicely designed casino. To fast to early and to boring . Won't be back

Went to the Casino 8/16/25! Very confusing as to where you can park, even couldn't believe the garage parking said for VIP only. The audio volume on the casino floor and ESPN restaurant was so LOUD even the wait staff strained to listen for our food order. Very nerve racking to try and eat with those TV volume pumped to the MAX! Also, the temperature was freezing, so be sure to bring a sweater or sweatshirt. I think PENN will figure things out after more folks give them feedback.

Went here the day after it opened.People complain it looks like a warehouse but I thought it wasn't bad looking on the outside. Parking was a bit of a nightmare as the signs are confusing and every road was closed with cones. I ended going in through an out entrance but I found parking. The casino is very nice although a bit crowded in spots. I did get bonuses on most of the slots I played and I should've left when the going was good but didn't and ended up losing a lot. The restaurants weren't open but looked nice and there's even outdoor seating. Don't know that I'd go back because I-80 is all torn up and that big bridge scares the heck outta me!

RV Park charges are beyond ridiculous. $64/night which includes a $5 discount. 17% taxes and $11 resort fee for free coffee in the hotel. $5 discount in casino restaurant,whoopie that wont even cover the taxes on a coffee.Only water and electric,no dump station. No shuttle to the casino and it's not close. Also charged a $50 deposit to insure no damage. It's suppose to be returned when you leave. Have to sign in at hotel,not at all welcoming. After all these charges,the casino doesn't even get any more of our money. We were excited to go to this casino,but with these charges we've already spent extra money.

Fantastic service! Feel very safe I can tell the camera guys are on top of it! Customer service is very good. Professional and friendly.

I'm trying to reach VIP Host Jill. There's no answer at the phone number listed. This is a fairly urgent matter. Please have her give me a call. LaRonda Fisher

Beautiful new casino. Went there to check it out, play a little and have lunch. Went to parking garage and the sign identifying the garage gave the impression that it was for VIP parking only (bad wording on sign). Everyone kept driving past. I turned around, ignored the sign and drove into the garage. Everyone in elevator agreed that the sign to the garage was confusing and that they drove past the garage entrance as well thinking that it was for VIP parking only. No restaurants were open except for the ESPN bar. After all the hype, was looking forward to the food. The "Boulevard" was totally empty and no sign of anything being cooked. ESPN bar offerings were basically pub grub. Casino was very loud. We had to yell at each other to talk. Before you blame the slot machines for the noise, I have never had that problem in any casino in Vegas. Ran into friends on our way out. They were there for the same reason we were. Like us, they checked out the casino and left. No play and no food. Reminded me of going to Wind Creek a month after they opened. No food options except pre packaged sandwiches and salads like at the airport. Definitely not the destination place it was hyped up to be. Btw, my husband said there were no towels to dry his hands in the restroom. Hope things get better.

Terrible casino!!! Don't give them your money they treat customers like crap all un professional. Went to Harrahs down the street and had a great time.

It was amazing, i recently came here with my grandma my mom and my sister it had great service and was super clean the food was amazing and overall AMAZING you need to check it out.

First time here since it used to be the Empress. Thr Empress was so much better. I'm sure the slots are set to the lowest payout allowable. They were so poor, you really get no bank for your buck. Won't return. Go to 4 winds in Michigan or Vegas if you want to gamble. Illinois casinos are all really greedy.

Every time you go here they have new machines that don't pay out!!! They got rid of all of the old, fun machines that were enjoyable to play. Now you just play to lose without even having fun. Nobody cares about the brightest most appealing games. Should have kept the older ones in that people actually cared to play. Table games are limited. Sometimes only one table open at a time. Restaurant inside has long wait times and the food isn't that great. Family ate here and the portions are small and some of the food was stale and not fresh. Very disappointing. For such a nice place you would think the whole experience would be way better. Nope

If you want to lose some money go here, slots are terrible. I was playing three dollars per spin. I hit all three bonus features the payout was $3.20

Recently started going here over Harrah's in Joliet. We are headed back to Harrah's. Casino does not have a lot of machines compared to other casinos we visit. Issue is too many of the machines are blocked from play. Chairs turned, clothes on chairs, cards in machine and some have money in them for play. When you do move something people come running and get upset. They feel they have the right to reserve many machines for their own use. Casino must be making enough money that they are not concerned about machines not being played. At Harrah's we see staff moving chairs back in position when they are turned and very few examples of blocking machines from being used.

One of the worse RV parks we've visited. Check-in system was dysfunctional. They lost our reservations and claimed that we never made any... then when we showed a copy of our reservations made months prior, they claimed was 'computer issues'. RV parks was run-down, dirty, water tasted 'funky' and no WiFi. When we asked about the lack of WiFi, office said they are getting ready to close the casino and we're lucky the RV park was even open. DO NOT stay here (Walmart lot is better).

Update: I have an inside source that says they're secretly planning on building a new casino a few miles west perhaps to appeal to a "better market." Makes since as they're not spending money to keep the place in shape and certainly not paying their employees enough to stay. It's supposedly common to have new employees go through the lengthy hiring & gaming board approval process only to have them quit after one day. I visited a few months ago to find their sport gambling area attracting a clientele much different than what you'd think a casino should. I split after a few minutes. Saw a closed-down steak house, a closed-down buffet restaurant, a closed-down gift shop, a closed-down sandwich shop. My original review: Filthy dirty environment. Look at the carpet as you walk through the turnstiles. Look between the slot machines. Check out the hotel. Blah. The service from slot attendants is awful. The slot attendants will ignore you unless they believe you're a big tipper. The beverage servers are great. The security officers are polite and helpful. But, management is out for profits...... period. Illinois tax is 5%. For every twenty dollars you win, you pay Illinois $1.

We stayed recently because we were out of power for a few days. We stayed one night and some of the amenities were comfortable especially the beds but there was no breakfast or coffee and our a/c unit in the room did not work. I overheard someone being told there were no other rooms available and don't think our unit would have been fixed. I am sure the whole hotel wasn't being used for there were not a lot of cars but it was a last minute reservation for us.

Smaller casino but usually a good time. The slots seem to be a bit looser here than the Caesars casino in the area.

This review is for the hotel-stay only. Sorry, none of my family members were into gambling, but I brought hubby and Mama J. along since I had a gig in Joliet the next day. The rating on Yelp for "Hollywood Casino & Hotel" here in Joliet, IL is pretty inferior. Unfortunately, my experience concurred with the community. As soon as I entered the hotel, an overwhelming amount of smoke smell came straight to my face. The odor dissipated somewhat as we walked into the elevator, yet I detected a strange scent throughout the facility and couldn't really pinpoint what it was and where it originated. The front desk lady was courteous and offered us a $5 dining credit. Nevertheless, the pictures of some restaurants inside the casino seemed quite unappetizing. We passed the opportunity to use it the evening we checked in. Our 2-queen bed room on the second floor appeared clean. The space itself was still permeated with light smoke smell even thought it was designated as a non-smoking room. In addition, I found a few non-functional items: the hair dryer (couldn't turn on), the coffee machine (missing the brew basket), and the internet (very spotty). I also noticed that the door could use an extra door chain to enhance overall security. Although our sleep was pleasant throughout the night, another layer of defense mechanism would provide more peace of mind in my opinion. OMG, the continental breakfast...I tried not to bash, but the bacons and cheesy omelettes were SO bad. I almost wanted to deduct their final star. Nonetheless, the saving grace was that the room condition was acceptable. I, therefore, decided to tolerate my disappointment at this awful complementary breakfast. With that being said, they had instant oatmeal cups and coffee at least to increase my morning stamina. The funny thing was that the fruit didn't come out until hubby and Mama J. went to check out later after I left the hotel early for the festival. I rarely encounter businesses that are legitimately below average, until our stay at the "Hollywood Casino & Hotel Joliet." I don't come out to this part of state all that much, so there shouldn't be any more repeat visit to this property. I say it with confidence.

Nasty attitude from slot staff. Enforced covid mask rules like jail guards. Be nice. Slot players like me pay the bills! Wait times for jackpots is much too long. Old drinks left near slot machines, so finding a machine you want to play is difficult. Overall, the place seems gross. Carpet is disgusting. My wife & I visited and she noticed a piece of candy on the floor. Returned a couple weeks later and it was still there. (True!) Table game dealers OK but the tables themselves need new felt. Very dirty. I overheard staff complaining of no employees due to low pay. Sad. Buffet is closed. Steakhouse hours are very limited and the menu lacking (no bone-in steaks on menu?!?! Why?) Sportsbar food over-priced. Bartenders nice, if you go to the bar. But, if you're playing slots, you die of thirst before getting a server.

Well, we didn't eat there didn't want to waste our money, but we did gamble as a yearly thing I did on my birthday. I did win $45. We went to leave and had a nostalgic moment, knowing that the Hollywood casino would never be there anymore. On the way out, the music playing hit me in my heart with mixed emotions but was a worthy memory! The acoustics of the high ceiling made it sound like I was at the concert of Patti LaBelle and Michael McDonald singing "on my own". Loud, perfect, feeling it in your soul loudness and couldn't help but join in singing those beautiful notes. I didn't know if anyone was around any strangers any workers I just sang as loud as I could with Patty because I am a singer. I've always been a singer, my husband and I sing and then we both sang and we're dancing. It was magical.! so sadness at a historical casino that is soon to be no more, needs to be buried but yes with great memories and of my birthday. My husband also agreed!

Got a double gin and giggle ale. Taste like no alcohol and flat soda. The games are just sad. Very old. Very limited due to covid. Pass.

Never been to this hotel and casino but I have at other locations and I have loved it so I thought about giving this place a try. Well I would never stay here again. After calling and booking a room for 100 dollars I stopped and went in the casino first. Casino - very clean and had a lot of nice places inside. I arrived at 11pm so table choices were limited. I understand that Food casino - nothing open to eat and Casino would be open until 4am that sucked Hotel - very clean but it's a motel 8 with a Hollywood Casino Sign Here is the worst part - 100 night and no drinks or breakfast in the morning. Nothing that's right nothing not even coffee lol. I needed towels and when I called they said I would have to come to the front desk because no one was here but her. #worstplacetostay

I stayed at the RV Park. So many ridiculous negative reviews. 1-Many stated how hard it is to register, and you can't park under the entrance due to the height. No problem for me, because my RV is only 10 feet high, but it didn't matter. Numerous parking spots at the hotel registration. I was in and out of there within 5 minutes. 2-Complaints about a train whistle. LOL I could barely hear it, and IMO, it sounded kind of nice. 3-Dump is a hole in the ground. Again, LOL It's ingenious what they did. They have a hole in the center of a steel grate that eliminates the nasty spill overs that careless RVs sometimes do. Nice cement pad and very clean. The best part was May, the cashier when I left. So very pleasant and also the women (Sorry I didn't get her name) who checked me in. I will definitely be back.

Never seen so many slot machines out of order in my life. 1/4 of the machines weren't powered on. Very few good games like dragon link. And the few that were there had senior citizens camped out on them for hours playing .50 bets. I like to bet $25 to $100 per spin ‍. These are the few machines that allow that. Saw 1 cocktail waitress. She got an attitude when all I wanted was water. This place is terrible. As much as I hate to say it. Harrahs is even better than this dump. Hell I'd rather shoot dice in an alley then ever step foot in Hollywood casino again

These people do not even deserve one star. I was charged $333.18 for two nights stay that I did not use. I tried to call and cancel several times before the night held. No one will answer the phone. All I get is a recorded message telling me someone will call back. NEVER DOES. They have several different booking sites listed with their reservations on the web. It's impossible to tell if you've booked through a reservation site or with the hotel. It finally looks like I booked through Expedia. When I called they said sorry, since it was already charged there is nothing they can do. Try calling the hotel directly. Have tried twice more to hotel today and get the same recorded message. I am LIVID. I highly suggest avoiding these folks unless you want to pay for a service that you've never received.

Place was practically shut down on Friday afternoon. I asked what was going on. Response was not enough help. Restricted menu with only a few items available. Half of the slot machines downstairs were shut off. Spent 15 minutes and left. They won't be in business much longer. Don't waste your time

With so much action and little money to spare. I could not do nothing but watch in disbelief as people spend hundreds, thousands of dollars while looking for the next big hit. Although it my first time here, I can't wait to come back. It's a pretty casino with no smoking. There are server restaurants, bars, cash machines, and the workers are quite friendly. One even took the time to show me how to play Russian roulette. Next time, me and my $20 will be ready.

We had a great time staying here while in town for a concert at the nearby amphitheater. The rooms were clean, the staff was friendly and it was convenient to just walk across the parking lot to the casino and restaurant building. Also it has easy access and centrally located to the surrounding cities for shopping and things to do.

This is my go to casino if I can get some good free play. Won a jackpot about 6 weeks ago and I come back to find that game is gone as is my fave Black Orchid slot game. I like alot of the older games. I wish they would stop changing it up so fast!!!!!! My VIP host is great.

Slots very tight, like all Illinois Casinos At one time they had 5 Testaurants but now if you want to eat something Monday-Wednesday all that available is asking the Bartender fir a cold sandwich out of a. Mini. Fridge Never heard of a Casino without a place to eat Lunch. -Even in the third world-It's Comical especially considering the Milluins they take in

Joliet is our favorite casino lots of Covid protection rules strictly adhered to ... won money lost money the staff is friendly the parking covered huge variety of machines

Kind of a bland casino. You can tell they're trying to renovate the casino areas. My husband and I stopped in on the way to Chicago, so we didn't stay the night, but we did play some of the table games and slots. Nothing too exciting, but a decent variety of games. Definitely an older crowd.

My parents waited over 3 Hours for a hand pay out  today (03/28/15). This was the entire casino. They went home and never got PAID!!!  People are still there.  Computers went down at 3pm.   No drinks. No bathroom breaks.  They were told to wait at the machine, and not to leave. Get it together Hollywood.

First impressions are everything, and my first impression was this place reeks of cigarettes. We came here because we had a complimentary 2 nights stay and a voucher for $30 gambling money checked out the early by the way. The second disturbing event was getting into the elevator with the cleaning lady, to be told she was so happy the said elevator actually made it up because it had been acting up...That was terrifying. The room smelled and had a cigarette burn in the sheets, dust everywhere, stains on the floor, spider webs in the corner of ceilings.We had a non-smoking room, which I thought was the law everywhere but I guess not , left smelling like cigarettes. Overall pretty much worst hotel we have ever had the misfortune of staying at.