Hollywood Casino Perryville

Nice place! Under renovation but it's pretty decent. It's just quite a few machines were not working 😕 Other than that, it was pretty cool. Legend has it, this is the oldest casino in Maryland 🙌🏾❤️🔥

We have visited often throughout the years. The renovations have been going on excessively long. Areas have been closed off for months. The last visit I counted dozens of machines out of order in addition to a quarter of the casino closed for renovation. Why are so many machines not working? Thete have been times when I've had 4 machines nit take my money or my players card. Some patrons were playing 2 machines at a time and many chairs were being saved. We could not find any suitable machines to play. We are regulars yet only get $25-$30 slot dollar offers. We decided to go to Delaware Park. We haven't been there in months but still got slot dollars and multiple free gift offers. The promotions are much better. Delaware Park was completely renovated, classy and EVERY machine was working. It was a much better experience than we've ever had at Hollywood. I feel that the broken machines, lack of working machines and quality of the staff and food at the snack bar has declined significantly. I wish you were better, you are close to home.

I read the reviews about the renovation but I am here to tell you there were plenty of fun machines to play and only a small section was closed off. Now keep in mind it has always been a small casino so if you go when it's crowded you will have a hard time getting on.a machine. But go and have fun. We did!!

If you are looking for a terrible casino you should go to Maryland Perryville casino it is terrible in every way moreover you have to wait for minutes or even half an hour to cash out the ticket you bought from the slot machine because the money machines are broken and they line up people with only one employee and give them their money like that. If you want to waste your time this casino is the place to go

Let me begin with a positive over the course of 15years I have played at Hollywood Casino location:Perryville MD and for most of that time , I have truly had tons of fun and relaxation. Nothing could take my mind of my husband's death more like that distraction and enjoyment. However the last 4years are leaving me to question, where is Quality Customer Service. ???!!! But even bigger, HOW DID THE SLOT EMPLOYEE PAY MY HANDPAY JACKPOT TO THE GUY (THOMAS Fatzinger) sitting next to me Rather then myself who sat in my chair and inserted my money into the slot machine and spun the wheel Winning a Handpay Jackpot !!!! I've yet to receive an answer or the correction of placing my 2179xx$$ in my hand !!?

I feel like they enjoy taking your money but the don't like to give back. My husband and I drove all the way there this morning so which cost us tolls, gas, time etc... to find it closed. The security was outside and they could care less. I wondering why everybody says

This place is very small. I like Blackjack and they only had 4 BJ tables. My friend and I had to wait to get a seat. The bonus bet was still down and it has been weeks with no repair. The people are nice and the self serve drinks are good. Also they have the robot bringing water bottles around. Only place I've seen this at.

I am writing to share my recent disappointing experience at Hollywood Casino in Perryville. My wife and I have been patrons since its opening in 2010, and while we've observed a decline over the years, our visit on a Friday at 9:00 PM was particularly unsatisfactory. Upon arrival, we found that half of the casino was shut down, including the bar. We were surprised that the bar was closed on a Friday night, and the reduced number of operational machines made it extremely difficult to find an available one to play. The atmosphere felt notably somber, which detracted from our ability to enjoy ourselves. Additionally, I encountered a frustrating situation while attempting to play a slot machine. After locating an apparently available machine, another patron, who was actively playing a different machine, claimed it as her own. Despite the machine being empty and part of a separate bank of machines, a casino employee intervened and confirmed her claim, stating, "that is her machine." This policy of holding machines, especially when half of the casino is closed, is concerning. Given these issues, my wife and I decided to leave without even playing through the $300 we had intended to gamble. Based on our experience, we would advise others to avoid this establishment.

Been here quite a few times and I have always enjoyed myself. It's always a chill vibe when I go! Can't say I've won much , cuz I don't gamble much, my mom does ! I love the renovations they're currently doing . The food I've gotten from there has always been pretty good, no complaints here. The service has always been good too !

I was here on November 13th. They were replacing carpet on the side the machine is on that I like. I called today to see if the carpet was finished and the machine I like is available and the customer service rep said a couple more weeks? Seriously? I would think they would want to get people in there playing the machines they like asap.

We always have a great time at Hollywood! Recently noticed they have water robots (at least they did for NYE). All staff is very friendly and it is a great place to grab a drink and spend some money!

Went Friday night to casino. We were going to Delaware park. We should have kept going!! They are remodeling. That is a good thing but! Every other machine was out of service. People had chairs proped up against machines so nobody could use it. That's crap. We were checking out a table which 2 women were sitting they were calling out people who won money or bonus points. We were not sure how to put our names in this contest and began looking at papers on table when the one woman blond hair up said to the other one she was about to jump over the table! I guess we were not suppose to touch. I will never step foot in that place again. Pissed I even contributed my money there. Thanks. Sharon Hanke

I came in with my spouse on a week night about 7 PM. The facility appeared very clean. There was some issue initially scanning my ID but it was resolved when I used a different form of identification. We were there about 30 minutes or so and tried about 5 different machines between the 2 of us. We lost about $120 before deciding to leave.

Still a 3 at best. Nothing to see here .... Easy to get around because it's small. They have some table games and a variety of slots looks like they've upgraded some of the machines but still have some really old one that made sounds when taking my money the would break lol I even put the light on and a tech walked right pass I had to flag him down like hello these two are broken. Not very busy so you're not gonna win anything. I did receive a lot of perks when signing up for a players card my second day there.

I typically stop at this casino when I'm either on my way to or from NJ as it's just off 95. The casino itself is a decent size and offers both table games and slots in addition to sports betting and the table minimums are lower which is nice in comparison to other casinos in Maryland. Dealers are generally friendly as are most pit bosses, however that's not the case for the cocktail servers and they are also few and far in between as it can take you almost an hour to see one or to get your drink in addition to each of them charging different amounts for drinks. About half of the voucher redemption machines and ATM machines are always out of order or out of money as are their soda machines. So the casino is great at taking your money but not giving you any money or any drinks lol.

Had to charge my car while staying at GWL. There 40$ into a 1$ slot machine and came out with 43$. This is a basic PENN casino. No Christmas decorations inside, no kids allowed. Bathrooms were clean. Table mins matched the rules pretty well. About 20-30 Machines were out of order and 8 being worked on in the back with tools out and some barriers around them. A fair 3/5.

it's literally just slots this place is bunz. went in with $200 left with a full pack of cigarettes, a wet pocket, and the clap. absolutely horrendous. and sabrina knows what she did!

I frequent this casino from time to time. I have winning tickets and vouchers place thru ESPNBET. ESPN recently changed/updated their systems. My tickets and vouchers date from mid June of this year (under the old system). When I tried to cash them in today I was told the old system is down and won't be available for probably another week. Maybe the management of ESPNBETS doesn't understand that at the very heart of gambling is the ability to collect if you win. "You place your bets, takes your chances, and see what happens". It is the core essence of gambling. PATHETIC that people in this business don't understand this core principle. Here's a suggestion to ESPNBETS management at Perryville . . . hire someone to fix this problem thereby taking care of your loyal customers. Or set up a manual procedure to square up with your customers, instead of putting them off. Basic business management 101. Not rocket science.

We were not impressed with the casino. Will not make an effort to return. However ample parking and conveniently located right off the highway. Try it, maybe you'll have a more positive experience.

It's gotten a little better. I thought the food at the restaurant was very good. The ambience isn't bad. Spent New Year's Eve here. Now for the bad. Worst service ever. Again. Again. Rude cage people. I wanted to cash a sports ticket at 4 am. Nope. You have to wait until the sports book people show. I could handle that if they weren't sooooo rude. Most casinos I go to allow cage cashing or at the very least have kiosks to cash out at. Bartenders by the poker room. Awful. Unless you know them. To busy talking to certain customers for your time. Tap beer is way overpriced yet high end tequila is reasonable. Weird. Once every two hours you might see a waitress, but don't order. 30 minutes to return. Btw the place wasn't that busy.

I visited here recently. Very nice and clean casino. Friendly staff. Did not seem to be as packed as some of Maryland's other Casino. They have a good size bar area. Great for watching sports games and such events. If you looking to win or loose a small fortune, it is the right place to be.

The chicken tasted like hotdogs wasn't good at all definitely can tell they use the same oil for everything they make.

I have to say this place is disgusting. My 4 year old daughter desperately had to pee and they refused to let her use a bathroom. We saw two sets of bathrooms right near the entrance doors. The gentleman at the door CLEARLY saw we had an issue and that my daughter was desperate. Instead they asked us to leave. I get it. We had no intention to stay and gamble. But come on. She's 4 and didn't understand why they'd say no. And almost peed her pants.

On my way home from Atlantic City, and during my trip home from hell due to a very bad stomach issue I had to stop SEVERAL times along the way. This was another stop on the way home. I came off the exit looking for a gas station, but this was the only spot close to the exit that given my issue and the emergency need for a rest room. I came racing in quickly and found a bathroom which i got a chance to use for a good half hour. Like I said it was a tough go of it. The bathroom was very clean and spacious I noticed the casino had a very well-stocked floor of table games and slot machines. What also was cool was they had a Greene Turtle Express?? Never seen this and had I felt better I would have inspected closer. Not a terribly large place, but was very clean and would love to come back sometime and actually gamble.

Although so many of the machines are old, I actually doubled my money playing slots. I also enjoyed the service from the female bartender, who was friendly and helpful. What I can't get past, though, is the strong smell of mildew throughout the building. Neither the inside or outside seems to get much care.

Ah ..... is this a casino ? This place is a waste of time Very small Very poor food choices We will NOT BE returning

Staff was very nice and it was a small/quiet casino. However, it has an unreasonable amount of machines out of order, completely off, and a couple I tried would not accept bills or work properly. Had a couple of higher limit slot machines but pay out was horrible. Only have a few table games so mostly slots but again a lot of them were out of order which is a shame. The Hollywood casino in York, PA is way better (small but a lot to do and a fun time).

Read this please,you WILL NEVER WIN in this casino.After playing in many casinos in different countries,this is the only one that never pays,it is unbelievable that you spent $800 and never ,I mean NEVER the roulette machines pay you more than your bet.You can spent 4 hours betting on a number and never win,but leave your bet for one instant and the number that you were betting for hours finally shows.They are dishonest and I saw many old ladies spent their money and absolutely NEVER WINS.Do this : ask to someone leaving the casino if they win and wait for their answers....yo will never see one only person leaving with a smile or happy.I don't understand how the Maryland or federal authorities don't do anything.The machines are clearly manipulated to make the minimum winning or never pay. You can see in the reviews that all the customers are disappointed or frustrated and the only answer ( when they have the courtesy of answering) is " thank you ...". Please,trust me,I played in many casinos,and when I say many is a lot,and I never found one like this one so MISERLY,STINGY AND SCROOGE. The service is awful,you pay for everything,because most of the time the soda fountain is empty or doesn't work. You are advised,don't loose your money because you will never win,you can spent hours and thousands of dollars but they will always take your money.

I've lived close.to this casino since it opened and I've noticed rhe same thing though all those years pre and post covid. They try and force you to play certin machines by shutting down other machines. For the last 6 months for sure the same broke machines have been broke forcing you to play other machines becuase those are the only ones up and running. The odds of you winning here are almost non existent to me its a upscale dive really. I live about 10 miles from here and I take the extra drive to Delaware Park. I do give their poker room high marks though for as small as it is. Their machines are very very tight and when you do hit a bonus you rarely hit more than 20 30$ even if you are betting max.

I hold no bearings when I say Hollywood Casino is GREAT and additionally Coin Sorters use bearings (physical type), they get trashed but Cummins sells maintenance plans and then tells their techs to just sign off without maintenance being done so machines are always in disrepair at places (Armored Car Facilities as Casinos are now mostly away from coin counting). The small customers like restaurants etc. have no idea and just buy the plan and are basically throwing money away while getting nothing in return. All the while every time an inspection comes up through the branch, in this case Baltimore and then well, they are pencil whipped in house so to speak. I firmly believe that you should get what you pay for, in my opinion.Theft of Service in it's truest form folks. The Casinos that have machines like this (few now) and large 6 pocket + note sorters/counters are really getting ripped off on with that phony preventative maintenance scam but I guess it makes them feel secure as they can call in like every day for squeaks and noises and well, the techs have to go to maintain the harmony. No charge for that though. In essence all reactive maintenance as bearings get ran to the hilt and rollers etc. not preventative at all. Really with the areas (regions) that need to be maintained it is not feasible that like only 4 technicians could ever cover all preventative maintenance needing machines anyway. The coin sorter is amazing though right ? See I said something nice . For coin redemption though stick with Coin Star. They developed the idea and Cummins just copy catted them with notice payed to patents of course to well, cover their asses. All due respect to Hollywood Casino.

Perryville is your small in-town casino mainly for the local folks in the area. General crowd is 40+ and very very mature. The place could use some more lighting because the overall casino is kinda dark. But i guess that's to blend in with the machine lighting or whatever. The employees and security team is very nice. Greeting you upon entering. Also the table dealers are very social & friendly so that's a plus. All the tables use shuffle master which i hate really because it makes counting cards almost impossible and i swear it works in the casino's favor. They have a small OTB horse room for betting the races but the weird part is it's located right next door to the poker room which doesn't make sense. OTB's are known for noise and poker rooms are known for quietness. ???? The machines selection is somewhat good. Not all the latest machines or the classic one. Also the payouts are very bad and i mean bad. But i guess that's Maryland for you. Even playing the high limit machines. Nothing. You'll even see pictures on some of the displays with people winning hand pays but they are for like $1,500 or 2k. Not $10,000 plus like most casinos. Also nonalcoholic drinks here for provided free via the nearby drink fountain anyone can use. The food here is kinda pricey and the green turtle doesn't match to their general crowd. Since the crowd is mainly older usually. They should have put a diner inside the casino. NOT a green turtle. Lastly. If you're coming from Maryland. The state did it smart so it's a money grab. The casino is located right after the toll booth which cost $8.00. So it's going to cost you to even go to the casino. lol.

Had to leave because the "band" was absolutely horrible. Sounded more like someone screaming into a microphone and I could not make out what they were even yelling or what the song was supposed to be. Thank you for the migraine I won in the 10 min I was in there.

I've been to a lot of casinos in the US and have always had a great time & when first signing up for the players card are given slot money, comps etc. NOT here! This place looks ok from the outside & staff was friendly but they don't give you anything for getting a player's card(which should be automatic if you are looking to play)! This casino only has old slots and did have cheap table game but that's all. It looks like a place that casinos go to be put out of misery! Crowd was old & ironically there were people smoking while playing slots-in MD & no one did anything about it. I did win some money for my quick stop here but will NEVER be back again!! Save your time and either go to MD live or MGM national or hit Atlantic City. At least the other MD casinos give free slot play, have variety and are in this century!! Overall not impressed 1/5 being generous Cleanliness 1/5 Staff friendliness 3/5

Can't believe the servers and waitstaff aren't required to clean and sanitize areas where customers were. Im afraid to sit down. Otherwise nice place and great food.

It may be Maryland's FIRST casino, but it is also Maryland's WORST casino. Let's start with ambience. The casino looks old and tired and always "under construction". It never looks inviting. For those who like to play slots, be wary. The machines are so tight that you are lucky if you walk away with your wallet. There are VERY VERY FEW IF EVER JACKPOT WINNERS. Yes, the house is supposed to win but they also are supposed to sport a few winners. NOT here. Worse...if there are specific machines you like to play, 90 percent of the time there are signs on machines saying OUT OF SERVICE. No one is there keeping the machines going so that folks will want to play them. This happens all the time...out of service/ out of service/ out of service. Table Games? The same is true. They are slanted towards the dealer and you are lucky to win 1 out of every 10 hands. What the casino is doing is putting in lots of table games so that dealers can stand there all day waiting for customers that never show up. If it is a popular game (like Texas Holdem), they have one table when they could fill 2 or 3. If you talk to the pit boss, he just gives you a hard time...totally unsympatheic. How about food? The low end of the spectrum when compared to other places. There are other places in Maryland to go; I suggest that you go there instead. Me? I won't be going back.

No food other than a noisy food truck out front. A third of the games out of service. Walking dead atmosphere.

Not a bad place to stop in. Not very large but had a good crowd for Saturday. It's mainly an older crowd that go here. the poker room was filled and plenty of people playing slots. Unfortunately I didn't have much luck here and they don't comp drinks. I'm guessing this might be due to a state rule. They have a Barstool sports book

Very small. Okay for a local casino. I like the low minimum bet table games. A nice place to learn the games without losing a lot of money. Staff was helpful. Being that it is close to key home, I'll probably visit again.

What a God awful establishment this is. Payouts are ridiculously low. It's Maryland, so they chastise they smoking patrons by forcing them into this cinder block corner out of sight. They charge outrageous prices for drinks. I'll never be back.

I had more than one horrible experiences at Hollywood Casino in Perryville, MD. My latest experience was yesterday, and I do not plan as of yet to return again. Absolutely horrific customer service, the customer is NEVER #1 with them, and it was so bad yesterday that I simply do not have the time or patience to type it all out. Needless to say, when I called the casino after getting home, I was transferred into the voice mail of someone in management named Sam. I left a very clear message for him and received NO call back in response. You are lucky if in the entire casino there are two tables open. All I can say is don't waste your time. I've been gambling 30 years and have never seen such horrific service.

First impression bad, .....a noisy old looking food truck, selling Mexican fair parked at entrance. Just dropping wife off, was looking forward to watching big screen at bar but was told green turtle inside restaurant was gone. Waited in car and drove to a nice pub afterwards.

Not bad spot to stop when on the road. Beats wendy's and that sort of place Clean bathrooms. Food was ok. Bar food. Try the Maryland crab soup. It was good. I also had the salmon but the veggies were swimming in oil.

A little outdated, and only one active craps table on a Saturday night led to a lot of crowding around, trying to get in. Was kind of surprised that you had to pay for drinks, even when your on a table actively playing, but the drink lady told me its a Maryland law...I am not up to date on MD law, but I usually don't have to pay for drinks when I am gambling in other states.....

The floor staff is down right RUDE. The self service drink station is down due to Covid. You had to call on floor staff to bring you a drink. So my husband and I did and he was the rudest man I have ever had the displeasure of talking to. He told me I could get a drink at the bar. So I had to stop playing my machine go to the bar and get my drink. And know and behold the bar tender was no better. All I wanted was a simple sprite. My whole night got ruined and we will never be back. Enjoy our last $120 we spend there.

Small casino for the older folks. Only one restaurant, Greene Turtle. The area where it's located has gone downhill dramatically since the outlets closed, so there aren't really any other options. None of the slots seemed that fun... I like machines from shows, movies (ie: Wizard of Oz), and current musicians... but they didn't have them today. Free sodas though! I prefer Horseshoe.

Worst casino I've ever been to with the rudest floor staff ever. Was told I wasn't welcome at the craps table when there was open space for me (even with their covid regulations in place). Super high minimums on the two or three table games they had open (maybe that's why they were all empty). Absolutely nothing special here unless you're a masochist with an abuse kink.

Drive to any casino but this one, poker room is aweful, employees are dry place stinks bad, very small and dark with no restaurant only a food truck out front, save your money and time place won't be open much longer

I was pleasantly surprised to find this oasis of entertainment on my boring drive from DC to Philly and back. I was really surprised to see these new signs for Hollywood Casino along the way so I couldn't resist but to stop by to check it out. This exit is also a perfect place to stop for gas as Pilot / Exxon service station is also located nearby. This casino is only about slots, and although it is a pretty tiny casino, it is brand spankin new (hasn't even been open 2 months yet) and I think it's Maryland's first casino. I don't think smoking is allowed in this facility either, at least it wasn't smoky when I was there. The fact that it only has slots, sucks...but because it's right along the I-95 corridor, I'm definitely a fan. There is also a buffet located inside which should make for a good pit stop at the very least.

it's alright but definitely doesn't payout like it used too needs to improve big time in that area feel like it shows favoritism who they want to hit and win and thats not right

Try the restaurant and the casino. Celebrity bar and grill offers great food. Those who gamble, gamble and those who don't eat :). Try something different your taste buds will be amazed. Popcorn with ham, or bacon with acorn squash and marshmallows. The margarita flatbread is delicious so come on in and taste the food. Service is great, the atmosphere is comfortable, the music is Pleasant and you can get work done. I'm not much for gambling but my other half enjoys stopping in during a long road trip to VA from PA. The casino is small but very clean and smoke free. For all you non smokers who like to gamble without giving up a lung the Hollywood Casino is your place. Enjoy your stay and best of luck.

This was my first time coming to the casino and my initial reaction was that it was a very chill place to be, from the friendly guy checking our ID's at the door and the space of the casino wasn't too big but it was just right. The games were fun and everyone in the casino was extremely friendly and you could talk to anyone. The only thing that didn't sit well with me was the bartender trying to cut me and my family off??? He called my dad "the old man over there" and tried to say security had already warned him a few times when we had maybe been there 30 mins and we were just walking around for most of that time. If your issue is with me "buying too many drinks within the time allowed" then say that, don't drag family into it, that's extremely offensive and unprofessional especially if you're trying to make money.

Just left the Hollywood for the first and last time Max bet of $6 on a machine for three hours without one bonus. Never have I seen that happen before in a casino I would take a couple bad bonuses rather then no bonuses. Very tight machines. If your betting larger amounts not the casino you want to play at. Also in 3 hours never saw a waitress come around for drinks. I'll stick with Delaware Park and Harrah's at least I can get a drink and a couple bonus games.

I'll stop by here when returning from New Jersey to get a drink and see Andrea the bartender and use the restroom. She's super sweet and attentive. I'll drop some money in the video poker machine, which has only paid off once. Surprise, surprise, surprise! It would be nice if the machines weren't so tight that you could play a little while, even if they end up taking your money in the end (taking it in the end is a foregone conclusion here). The place is pretty boring, but the floor and the restrooms are pretty clean. I've played Hold 'em a few times and black jack once, but got annoyed with the dealers who don't seem to know what they're doing and offer advice even if you don't want it. The clientele looks as if they're stopping here on their way to graveyard. It doesn't really make for an exciting experience. Don't waste your time unless you want a drink served by Andrea, you're getting ready to die, or have to take a dump.

Empty- half the machines were down. Place was not that clean and rude employees. Machines do no playback. This place is a skip next time

Pit bosses are sexist and rude. I sat down at a poker table with my boyfriend, who put his money up first. As the dealer was dealing my chips afterwards, the pit boss condescendingly came up to me, as a woman, and said I can't sit here if I don't play.....at the exact moment as my chips slid towards me. I was SO put off, embarrassed so terribly that I picked up and could not play in this establishment.

This place is clean and the people are friendly. That's where it ends. The machines cheat! Even when the machine indicates a win, they don't deliver and the servers tell you "Oh, we're sorry. It was a malfunction of the machine, therefore it nullifies the play. This happened on three separate machines. After about an hour, I had enough of the excuses. Do not go to this casino ever!

Good food and great service. Thanks for the free food for us teachers. We felt appreciated.