Henry M.
Yelp
One of my friends brought over a mix of "Holy Cannoli" Cannolis the other day and I must say that I did enjoy them. 3.5 stars. After eating a couple. I decided to look them up on Yelp. I looked at the menu and noted that they make a Monte Cristo sandwich so I made a point of making a Trek to Santa Clara St. in downtown San Jose which all the locals know that this area is a hell hole. But alas the Montecristo sandwich was calling me " that and a cannoli" I thought it would make my day "after spending all day under the hood of my car"
When I got in the area I managed to find a paid parking space about a block away. As I walked up I noted a big sign that reads "Grand Opening" as I walked in, my excitement grew all the more.
I saw a gentleman behind the counter making some cannolis so I Patiently waited to be greeted, about 3 minutes later a Girl wearing a " designer PINK labeled shirt" asked me what I wanted? I asked " are you still making sandwiches" her reply "yes" so I asked for the Monte Cristo, she told me that they no longer make that, whaaat? So I quickly looked at the menu "like less than 7 seconds" and ordered the Muffaletta. Which comes with prosciutto, salami, ham, peppers, and roasted red peppers, and, cheese. I also ordered 1 large chocolate chip cannoli and one maraschino cherry cannoli. As "Miss PINK" was about to ring me up I remembered that wifey wanted a cannoli as well but for the life of me I couldn't remember what flavor so I gave her a ring. After hanging up the phone and before I could even tell "Miss PINK" The last cannoli I wanted. "Miss PINK" told me to put my face mask on!!?? Ummm it is on and it's over my mouth and nose, "what do you want me to do, pull it over my eyeballs? " Alas I could not do that because I was wearing GLASSES!!" So I pulled it as high as it would go to appease her. She then rang me up "did not give me my Credit card receipt and didn't even ask my name for the order " As I was walking out "no patrons in the restaurant" I tried to take a few pictures of the inside to help "SUPPORT" their business. "I'm talking like not even 5 seconds" MISS PINK told me that I had to go outside and wait for my food. So I walked out and checked in on Yelp, my Yelp app told me I could get a free cannoli was my first purchase, so I started to walk back inside " now there was one patron inside, NOTE: there are 3, six foot waiting area space stickers on the floor for Covid. As I stepped foot inside "Miss PINK" immediately spoke up and told me I could not come inside. I began to tell her that I had...... "never finished my statement she cut me off" and said "and I quote" we no longer honor that anymore. I was like what?!!!!! I have honestly never EVER felt so disrespected from a business in my life!! I turned around and walked back out, as I sat outside waiting for my order I noticed that more patrons walked in and waited on the stickers, as I did and you know what? Miss PINK DID NOT SAY A WORD TO THEM!! at this point I was completely dumbfounded, I just shook my head in disbelief. "Was I to grubby for you? Did my NHRA face mask look scary? Did I cut you off at a red light somewhere? Did I kick your cat? PLEASE TELL ME!! Surly Miss PINK I don't remember you or what I did to you to deserve your scorn!
You get "negative "10 stars.
NOW TO BE FAIR: there was some redemptive qualities to this business one gentleman that works their "with a black and gray tat on his arm" came out after 10 minutes and asked me what it was that I ordered? He was super polite and respectful and even came back out again to let me know that it would be just a few more minutes. "which just left me wondering all the more about MISS PINK." He gets 10 stars.
Now for the food:
The cannolis are 3.5 stars, crunchy shells and creamy filling.
The sandwich 2.5 stars "solid C grade" the bread was soft in the middle and crispy on the outside, lots of ham and very little prosciutto and salami at $13.50 I felt it was slightly overpriced for the quality.
BOTTOM LINE: I'm not going back nor do I recommend this establishment. The sandwich is mediocre and while the cannolis are good I can find them elsewhere for the same price and quality AND be treated with courtesy and respect!!!.