Nikkomae S.
Yelp
Visited the Home of Chicken and Waffles for the first time this Saturday and I must say the food did not disappoint.
We arrived at around 7:00PM on a Saturday and Jack London Square was really busy. With that being said, parking was a annoyingly packed. We ended up parking at a parking garage about 3 blocks away. So make sure to keep this in mind when going here. I'm pretty sure there are some days where parking is easy to come by but not this time.
When we arrived at the restaurant, the section to the left was closed so we were told to sit to the right side. We grabbed our own menu and sat ourselves.
There's ample amount of tables in the restaurant but like I said the other side was closed.
Customer Service (3/5)- This was honestly what made me give this restaurant a 3 star. When we sat it took about 15 minutes until someone came to our section to get drinks or even acknowledge us. There was a bartended tending to the bar and when one of the bus girls came by to get our drink, I told her were ready to order and long be hold, the bartender was apparently our server. She did not acknowledge us at all, along with the 2 or 3 other parties that sat themselves in her section. The bus girl told her that were ready to order which I'm glad she came within a couple of minutes. And if you're wondering, No the bar was not busy and she could've at least acknowledge us and gave us some water or something. Anyways, we placed our order and ordered our drinks. We ordered 3 items from the menu. Their Garlic Fries, Keith's Tackle and Dave's Choice. The appetizer came out a decent time along with our entrée.
Food (5/5):
Garlic Fries- Highly recommend this for appetizer. The fries was coated in garlic sauce or whatever sauce they have mixed in with garlic. But their garlic fries was the bomb. Even though the fries was coated with sauce, it was not soggy at all and it was still crispy. We had to stop ourselves from eating the whole plate because we still had out entrée.
Keith's Tackle- This was my order and I ordered it because it came with mac & cheeses and I'm a sucker for Mac & cheese. My order came with two chicken wings, waffle and mac & cheese. The syrup they have was so good that I literally poured the whole cup of syrup on the chicken. LOL. I highly recommend this meal since it comes with mac & cheese if you love mac and cheese. If I didn't eat half of the fries I would've been able to finish my meal.
Dave's Choice- My boyfriend ordered this meal. It came with 8 chicken strips and a waffle. Honestly my boyfriend even had enough to take home with him but he finished all his waffles and he also loved the syrup.
Food wise this place is pretty good. I love a good authentic classis chicken and waffles and this place nailed it.
I'm not sure if this restaurant is just understaffed but not having a server on the floor and having your bartender serve guest who are on the floor is just not okay, especially for a Saturday night. Even to get refills on our drink, they took so long to get that for us.
In the end, a guy came up to our table and apologize for the delay. I'm not sure if this was the manager, but the effort was good. Will definitely come back since their food was really good. I really hope they add more staff, as this would help them tremendously.