Sweet V.
Google
I visited the restaurant today (12.8.25) and made payment at 7:20 pm. I was seated at Table 12, order number 106, and served by a tall South Asian woman, possibly of Indian origin.
We ordered drinks, but due to an unexpected situation, we had to leave immediately and could not place any food orders. When I asked for the bill, she questioned whether we wanted any food. I said no, and then asked for the service charge to be removed. We paid separately, after which her attitude noticeably worsened. Instead of handing me the card reader, she abruptly dashed it onto the table, which was completely unnecessary and highly inappropriate.
It is important for staff to understand that the service charge is optional, and sometimes situations arise where customers must leave unexpectedly. There is also nothing wrong with a customer ordering only drinks.
When I requested the service charge to be removed, and to pay separately she responded with an attitude and a dismissive “what?” twice, despite clearly hearing me the first time. She needs to improve her customer service skills and treat all customers with respect.
She was not wearing a name badge, but based on the details I have provided, I am confident you can identify her on CCTV and my receipt.
Overall my experience would be rated a ZERO, I will not come back here again