Susan H.
Yelp
I was vacationing for a few days in NYC and looking for a healthy lunch near Radio City Music Hall before my afternoon tour. This was my first time at a Honeybrains, and I will be back--but asking for no cilantro in the Super Sweet Potato bowl.
Unfortunately, I am one of those people who taste soap when they eat cilantro and the menu did not list it as an ingredient in the bowl. When I picked it up from the counter it looked DELICIOUS so imagine the heartbreak when I took my first bite. It seemed that the cilantro was limited to the spinach portion of the bowl, so I ate as much as I could (which was about 1/4 of the huge bowl--I think it could easily feed 2 people) but ended up throwing much of it away.
I wrote to their customer service about my experience, asking them to include cilantro on the menu when it is an ingredient so no one else has the same disappointing surprise, and they were wonderful and helpful to interact with!