Mike A.
Yelp
Title: Horrible Experience at Hong Kong Palace in Falls Church, Virginia
Review:
I recently had the unfortunate experience of dining at Hong Kong Palace in Falls Church, Virginia, and I must say it was a truly disappointing visit. From the moment we walked in, the customer service was abysmal. The manager, who should have been a source of assistance, demonstrated a complete lack of professionalism and basic manners.
When my party of six arrived, we were met with utter indifference. The manager's attitude towards us was nothing short of appalling. Instead of helping us find a suitable table, she rudely told us to "be quiet and just wait" and completely ignored our requests. It was an extremely disheartening start to our meal, and sadly, things only went downhill from there.
The quality of the food at Hong Kong Palace was equally disappointing. Not only did it take an unreasonable amount of time for our dishes to arrive, but when they finally did, the taste left much to be desired. The beef dish we ordered had a strange, off-putting flavor that resembled the presence of some kind of chemical. It certainly did not taste like beef at all and left us questioning the quality and hygiene of their ingredients.
Overall, I cannot stress enough how much I would not recommend Hong Kong Palace in Falls Church. The terrible customer service we experienced, coupled with the subpar and suspiciously flavored food, made for an extremely unpleasant dining experience. Save yourself the disappointment and seek out a better option in the area.