Hooters

Was driving cross country after visiting some family and wanted to experience Hooters again! Our waitress was friendly, food was good. Bought some t shirts. The fried pickles were really good. Queso was good, but greasy, but a good amount of it was given. Wings were on the small side but tasted fine, mediocre, not amazing. There was a long wait for the food. Something was going on with the air conditioning, it was hot inside. Fried pickles and fries were really good. My significant other ordered a beer from tap that was great. The mixed drinks were okay, not great. The waitress made the experience better, because the food was mediocre. I personally wanted the shirts, and it was a fun experience. If you're going for the Hooters, and beer 🍺, or just want to experience it. Yes, I'd recommend it.

Great service ! Ava did an outstanding job making sure our drinks were never empty . To top it off she informed us that spicy garlic was back but wasn’t listed on the menu. Thanks to Ava for making this a great experience during our lunch break .

Of all the Hooters I've been to, this one had the worst quality of food and service.Look at the quality of the potatoes, not to mention the wings. It seems they need a new chef. Very unfortunate. They gave us everything that was going to be thrown away because they were going to close and the manager doesn't care about maintaining the good quality of their products.

Our server was very kind and attentive throughout our visit. Unfortunately, the food took an unusually long time to arrive. We were later told that our ticket never printed, which explained the delay. Our server was very apologetic. However, while we were still seated, a manager pulled her aside, and she never returned to our table. We were eventually cashed out by another staff member without any explanation. As restaurant managers ourselves, we found this to be unprofessional and rude, behavior on the part of management, ESPECIALLY in how it was handled in front of guests. It was disappointing, we did not even get a chance to tip our server.

I had an excellent experience thanks to Ava. She was friendly, attentive, and kept the energy fun without ever feeling forced. Drinks stayed full, food came out fast, and she checked in at the perfect times. She knew the menu well and made great recommendations. What really stood out was her professionalism and genuine personality—she made the whole visit feel relaxed and enjoyable. If you stop by, definitely ask for Ava. She’s one of the best!

I have to say, my experience at Hooters was absolutely incredible — and it was all thanks to Valeria! She is, without a doubt, the best server in the entire world. From the moment she came to our table, her energy was amazing — friendly, confident, and full of life. She made us feel welcome right away, like we were regulars coming back home. Valeria went above and beyond throughout our entire visit. She was super attentive without ever being intrusive, always checking on us at the perfect time. She knew exactly how to make our experience special — recommending drinks, keeping everything perfectly timed, and making sure we were having a great time. What really stood out was her attitude — positive, professional, and genuine. She wasn’t just serving us; she was creating an experience. Her smile, her sense of humor, and her charisma made everything better. You can tell she truly enjoys what she does, and that energy is contagious. Valeria turned a normal night out into something memorable. Hooters is lucky to have someone like her — she’s a true gem and a huge reason to come back. If you ever go to Hooters, ask for Valeria. Trust me, she’ll make your visit unforgettable. 🌟

My favorite place for wings!! Food is always consistent, this location is way better than west side! Girls are super nice, Becca is my favorite server!!! Sit in her section, she is very attentive! Our drinks never got lower than half way empty before she was over asking if we needed a refill. Prices are amazing, especially during happy hour!!!!

Usually I would provide more stars but I want to really get my experience heard. Let me start off with I ordered on the app so the order is clear, very simple 50 piece with 2 different sauces, all drums. Gave the estimated timeframe of 20 minutes to be ready and showed up still having to wait. Not a big deal. I got my order, went home (close to a 30 minute drive with the i25 mess). My husband made my kids food to be ready by the time I got home so we could all eat dinner together. We opened the boxes to find the incorrect wings, not even all drums. I spoke to management who literally has no business being in that position. He had the gall to tell me I had the option of $20 credit at hooters; not even a refund and mind you this is a $75 order. Or come in same day with wrong order to get my correct order. No apology, no sympathy or effort to make this right and keep a loyal customer. I can see why this place is going downhill so quick. So based on my very limited options, I felt I had no choice but to go back same day. Aside from the drive of 30 minutes to fix their wrong, I also missed dinner with my kiddos. Oh to make things worse, no manager approached me upon arrival to even just show face and be accountable for their mistake. What makes it better, he said it would be ready by the time I got there; again 30 minutes away, still had to wait when I got there.

First time here, on a Saturday. I was surprisingly impressed because although it was packed, they accommodated our party of more than 20 easily. We sat in the very back of the restaurant, where they had several very long tables. Our waitress was the best! She was very organized. She separated our tickets as we ordered, and made sure we had everything we needed.

Great beer selection and cold glasses! Fries needed to be sent back as they were dry and old. They charge extra if you use your card. So, 56 cents extra per item you order. Which definitely adds up. Having said that, Larissa the server was great at her job and attentive.

Decided to stop in on a whim. To my surprise, the server, Kate, was very pleasant and hospitable. She recommended a very good dessert, I tried it. It was actually very good. She kept my glass full and always checked on me. Next time I come back, I will definitely be sitting with her.

Went to Hooters last night for Wing Wednesday ($15 for all you can eat!) You can pick your flavor and amount (either 5-10 wings) service was quick and wings were bomb! I got the shrimp tacos which my boyfriend got the all you can eat, people think I'm joking when I get fish from Hooters but its always good! The only reason why I took off a star is because the tables and menu were super sticky! Our server Andrea was super attentive and kind. We will be back! :)

I'm shocked that Hooters doesn't have more stars, because we love this place!! What more can you ask for during football season. That menu has everything covered, and always delivers! My wife loves the crab legs, which I'm not gonna lie, I think it's a great deal, the market price usually tends to be around 20-25$/pound. So if you need a crab leg fix and a big, cold michelada, look no further! I'm a wing girl myself, I usually get the naked with the hot buffalo, and as I said before, always hits the spot! It's fun to go support your team during football season! The comradery just makes the games even more exciting. The service has always been good for us! We love our Hooters dates!

Love their wings. Very tasty. Also love that they have a bajillon TVs all over the place

Been here more often than my ex would like to know over the last six months.. but I have to post this public review: Kay is the best, most efficient and most legit server here. I had her pick my meal today, boneless w/wings - you'll have to ask her for the sauce. Ensured the food was perfect. Took care of us. Professional. And best experience I've had here yet. Amen. I'm

Wings and appetizers! Can't go wrong. Only thing I'd suggest is to tip cash if you can. Their receipts show, 18%, 20% and 22% I believe and it shows you the price at each rate. When you pay by card and tip by card, the rates of the percentages are coupe bucks higher. What a way to take additional funds from patrons. Press 18% based on service and courtesy and pay by card. It's an additional $1+ additional for the same 18% they ask you for from the receipt. Smooth criminal.

Two Main Issues: 1st - Being ID'd for a beer, when your over 35 is a compliment, over 45 is questionable, over 55 is a bit rude, over 65.....stupid. After complying with the demanding gal (not qualified to be a Server) she wanted to take my "out of State ID" to her Manager, away from the table. Not comfortable with this action, requested ID return. Upon which she stormed off, only to return with a water, a straw and a smirky-snarky comment, "no beer for you" (remembering the Soup Nazi on Seinfeld). TIP: Politely, respectfully, embarrassingly have Manger come to table, if necessary(?). In this case, of my own volition, I too walked out, like Seinfeld Characters, but happy to spend cash elsewhere - with so many other better choices. 2nd - Zero response from Corp Customer-less Service, other than form letter stating, "thanks for helping them figure it out" - right? Gee, wonder where the poorly trained (ID snatcher) Server-less got her training? Corp Customer Service is at an all-time low, Hooter's is apparently competing for top dis-honors. New slogan tagline should read, "we don't give a hoot!," Hint: Skip being Hooted at and try any of the following: Wings Gone Wild, Nexus Brewery, Two Fools Tavern, Twin Peaks, even Applebee's is higher rated!

We walked in and the manager said sit anywhere and we chose a table he then says oh no not here and we got a table where the waitress was always sitting with her boyfriend. Fried pickles were cooked to death and oysters were warm.

The wings and curly fries are delicious, but the fried pickles need more work. It needed more cooking. Didn't like it. Other than that, the place needs some cleaning, specifically the eating area. The restrooms were nice though. The server was on point! Great customer service skills and always asked how we were doing! Good job.

Not sure what's going on here. Wings are still bomb though. Service isn't as great. Lot of attitude from the servers.

Been years since my hormones drove me into this place, but, with age, comes wisdom. LOL. Not good, simply ok the other day. A couples drinks and some wings at the patio bar, Jaz the server. Pleasant enough but the servers really need to focus on the customers and not on wandering around pretending to be busy. Empty glass and had to call a server over to spend my money. Food merely OK, management oblivious to dirty floors, filthy bathroom and slow kitchen. Not a place to put into the rotation.

went here last night to relive old memories. We paid 62 dollars for one order of wings (25) and fries and one large beer. Didn't like the fee to use a credit card. Wings were good. Service OK but friendly. Servers are a far cry from before. Won't be back...although enjoyed the wings, it was too expensive and there are better options.

So good nice and crispy. Loved the taste of the Tatar sauce . Everything was great from the soda to the food ! 5

You know it's been a few years since I last went to a Hooters. Honestly I'd almost forgotten about that place until a friend of mine wanted to hang out and get dinner there. I was glad to see after all these years they are still there. Walking in the place I was immediately reminded of the Hooters vibe, pretty ladies serving tasty food and sports all around on the TVs. The place was still very much the same as I remembered. I am not sure if that's a good or bad thing. It's hard to believe a place like this would still have the same slightly dated design, the same theme, and the same menu without noticeably changing to adapt for the ever changing consumer tastes. Not that there's nothing wrong with that, it just amazed me how they have ridden on the same business model all these years. I mean why fix the wheel if it ain't broken right? Needless to say it wasn't hard to finding something on the menu to eat. I am a creature of habit and soon as I find something I really enjoy at a place well that's usually what I end up getting every time I go. Of course I occasionally deviate from the same old every now and again. For me Hooters has some decent wings, so I stuck with those with a cold brew. Unfortunately they didn't seem to offer any local brews on tap. It was mostly the common domestics like Bud Light, Modelo, Budweiser, Stella, basically all the basics. That didn't stop me from still enjoying one. Even with the same old vibe and COVID still lingering it was still a nice atmosphere. Staff wore masks, and were still taking the necessary precautions. The service is still just as great as I recall. Our server this time around was very attentive, beautiful, and friendly. She made sure we were well taken care of and always had what we needed as she came by to check up on us. She definitely took great care of us! Overall even though this place may seem a little dated it's still a great place to be. The servers are as beautiful as ever and the service is excellent! Sometimes the same ol same ol just works. I mean if it ain't broke, why fix it? So next time I'm looking for a guys night out, and if I'm in the area, I'll gladly be returning!

We sat ourselves , which was nice but we had to try to clean our own table. Our waitress BRI BRI came along and helped. The restaurant was not very full but busy. We got appetizers and entrees- mediocre at best. Chicken flavors where off- not hot for those who wanted hot. It used to taste way better. The waitress saved the night and they even sang happy birthday to my sister.

Not only are they charging for using any kind of card (gift, debit) they also keep your change. This is ripping off the customer

This place has gone down hill!! It's like quality of service doesn't even exist any longer. Our server was either intoxicated or high! Beer was warm, server forgot drink orders, meaning took at a minimum 30 min to get a drink then they forgot my wife's drink, which added another 15 on that.. so bad the assistant manager came out to serve drink, then to top it off my wife catches a few of the servers in the bathroom taking shot of liquor in the stalls!! We reported it to the managers who seemed attentive, but not sure if they were able to find out who the servers were last we heard they looked in camera to see who was entering the bathroom. This is the official last time I will step foot in an Albuquerque Hooters franchise. I can only hope the owners look at the past yelp reviews for their sake it's their investment and they do not deserve to lose money because of bad staff and hiring process... Sorry hooters but not the smartest business model.

Service has been absolutely fantastic and the women are really beautiful I also really enjoyed the grill shrimp which is great and my drink, which was a blueberry vodka as possible.

It seems this Hooter's was told to close due to how terrible condition it was in. And yet, they hid the red tag and stayed open, only to fail their next inspection. Clearly they don't care about anyone's health, it's just about making money. Never coming here again based on the contempt of management. https://www.abqjournal.com/business/health-inspector-report-finds-hooters-continued-operating-despite-failed-inspection-and-roach-infestation/article_d0ed773a-3c4f-11ee-bd4b-47e0409ed769.html

I had to leave the bar area and check in with the front just to get service!! It's not busy. There are ten girls just standing around!! Wings are still good though

This place is an absolute joke. No smoked wings on an NBA playoff night, the other wings have no drummies at all. Can't even get a manager to come over to my table to talk with me. Many, many other places to get wings - any of them are better than here!

Observed two of the servers having a dispute at the front check in area, with the manager there with them. It was very awkward to witness. He tried several times to ask them to stop and eventually had to take them to the back. It was uncomfortable to see, I'm hoping they can resolve their issues to provide better customer service and maintain their dignity and composure on front of customers. Besides the initial "show" everything else was good.

I wish I could give negative stars. Ordered takeout, wings and shrimp. Got home and had extras in my shrimp! Hair!!!! That is nasty no matter what, but during a pandemic when extra cleanliness protocols are supposed to be in place...COME ON MAN!!! Then I call and get left on hold for the better part of 10 minutes! Ridiculous!!!! I would like my money back, because $75 is a bit much for hairy food!!!

Honestly I don't know why Hooters rate so low. I like the sauces for the wings and I feel that they give out good food consistently. It's not fine dining but the curly fries are good side for the wings. Also, I never ever have a bad service no matter what location or state I go to. I came on a Sunday which was pack but there wasn't a long wait for food. It's not the best wings but it's definitely in my list.

I would like to update this review. New management makes a difference. I used to boycott this location being a single female who love sports by service was less then exceptional. But with Max leading this team they have improved. Service, quality of professionalism, and handing a leader who is willing to help bus and clean dishes for these women it's an amazing quality for a manager. I have now made this a recurring location for Sunday football.

I enjoy this place for a change but it is definitely not what it used to be for the price. Love the girls they are so sweet. The food is ok. Better than most fast food. Buffalo shrimp is my go to. Beer selection is OK but could be more local. I had to wait 10 minutes at the door on a Monday (no football) patio bar is closed Mon. And Tuesday In off season. You could stand to improve Hooters. There is a standard expected and you are barely cutting it.

Hooters was very good. We had wings boneless and regular.and II got the Buffalo Chicken Salad. I guess I really never noticed that they charge for ranch and blue cheese. I mean it makes sense but I was shocked when it was $10.00 in ranch charges. Other than that service was great and we had a great time meeting up with family.

Service was horrendous. Management needs to be replaced in order to make meaningful change to service and staff. Surprised this place hasn't shut down due to health code violations.

I've ordered takeout here several times using the Yelp app. Never had a problem until today. Sure, it's not the most engaging or clean Hooters location, but the staff is pretty nice.....normally. Tonight my order was confirmed and "ready for pickup" but when I arrived the kid answering phones and wearing his face mask as a chin strap was so rude I almost lost my religion all over his smug face. I called customer service who then tried calling the restaurant, but the service agent said she kept getting hung up on. Ultimately it's a management failure. The staff clearly has no worries about accountability. They'll continue to get 1 star reviews until management changes hands.

I made a pit stop before catching a movie next door and it was the perfect dinner. I had the buffalo shrimp (1/2 price during happy hour) with hot and 911 flavors along with the buffalo chicken salad with friend buffalo tossed in 3mile wing sauce. Just as good as always! Service was good and we were sat at our table immediately. They also have a pretty good happy hour!

Great pit stop before the movies right next store. Grab some wing & a beer & then go catch a flick!

Same here at 10 pm and they told us it was a 3 hour wait! If you can't seat that many then try getting an extra tent! The order was also not correct - a bunch of big tit women with no brains

I love this location!! The service is always great and I love the patio. The wings came out great and I love the cheese with the fries! The lemonsqueezy drink is great. Everyone at the table tasted mine and then ordered their own because it was so good. It was a 45 minute wait, but it went by faster than that. Instead of waiting during that time and baking outside, we waited at home and they texted us when our table was ready.

We came at peak hours so expected delays . It took over an hour to be sat down . Once we where sat down they took our drink ordered we got there at 6:30 ! We got our drinks at 7:15 we ordered fried pickles and Large wings !! The girls who sat next to us received there food and drinks right away . Then more people where seated and fed . The waitress kept going to the table next to us they were her friends and ignored us Completely by 7:50 and no update on our food and Being obviously ignored we got up and went to the host who was at the to go counter and explained my dilemma and to pay our drink bill . This man said ok and then walked around I waited 15 mins and was ignored so I left . This was absolutely the worst experience I have ever endured . And I tip great this will never be a place I go to and I will review on ever single site !!!!

I called in today and received the worst customer service over the bone while I was ordering. I got to the restaurant and the customer service was the same. I've ordered before and never had a problem. This time I got home only to find out that my wings where cold, dry, rubbery, old. My fries and shrimp where also rubbery, cold, and old. I live 20 minutes away . When I called the manager wanted me to drive all the way back so he can see the food and replace it. That's the best he could do. After this experience I don't think I will ever even crave hooters again. I live in California and when I come into town this is my first place I want to visit. This definitely ruined this for me tbh today's experience should not have happened I'm literally disgusted. I can't believe this happened I am beyond disappointed and disgusted with the bad customer service.

Look out for servers taking advantage and giving you drinks without alcohol... also wings under cooked loved this place until this wack experience... also our server went and talked shit to another table and was laughing about taking advantage.. not cool.

First time being at the famous Hooters here in Albuquerque. I walk in and greeted with gorgeous woman and get seated. There were surprisingly a lot of young children there which threw me off, but ok. I ordered the wings and a philly cheesesteak, which took about half an hour to get when it wasn't all that busy. The wings were pretty bland and nothing special and the philly was very dry and didn't have a lot going for it. I probably won't be back but the women were the highlight.

For the love of BBQ! Zesty with a hint of spice and breaded to perfection. Wings were the bomb.com. I am excited because I haven't been to Hooters in such a long time and I was highly satisfied. Liz was our waitress and she was so nice and checked on us to make sure we were set through out our dine in. I did not have any Green Beer today but I had some Blue Whiskey!

Food was good. The problem I had was the cook was eating while he was cooking and he was also touching raw chicken he never changed his gloves I watched him take at least 5 bites Watched my food sit on the counter while the waitress sat and talked with a customer

I hate to start a review on a negative note. With that being said I enjoy going to Hooters and go there often but I obviously had a terrible experience this time around. I went today to meet some friends where we had a few beers and I ordered some food. Somehow everyone around me and the surrounding tables got their food before me without an explanation. As time went on I didn't think much of it until the server came back with my refilled beer and dropped the entire thing on my lap. I understand accidents happen but this beer went all over my lap and all over my food. She took away my food and my beer and brought me replacements after another extended period of time. I received both but she charged me for everything. I'm not sure if it's just me that thinks that decision was wrong or not but honestly some kind of compensation was in order. Not only did I wait twice as long for my food but I was charged for a beer that was literally poured all over me. I'm not saying to avoid this establishment but this was uncalled for and extremely uncomfortable not only for me but the people in my party.

Worst service ever. Placed an online order says it will be ready in 20 minutes I get to the restaurant end up waiting another 45 minutes it's still not ready and then have to cancel my order the most horrible Hooters experience

Honestly the staff answering the phones are very rude and unprofessional- they do not want to answer any questions, help fix an order and they hang up on you. I absolutely love hooters but the service within the last two years has really gone down hill at the San Mateo location. I use to love to go and hang out and have drinks and the waitresses were always inviting and helpful but now... it's definitely a different story. I have even tried to order through food delivery services and the food is usually soggy. If there is an issue the staff hangs up on you even if it is as simple as removing a condiment.

If I could give zero or negative stars I would. Horrible service from the waitress (Abigail) all the way to the manager. They are dismissive towards loyal customers and have an ignorant attitude. The manager blatantly stated his customers needs are NOT #1. He also admitted his waitresses cannot keep up with the few tables they have (even when most of the tables are empty). This location has truly gone downhill, and I don't plan on ever returning.

Sara is my waitress tonight and she's very sweet. I'm so glad she told me about the $10 special they have. 10 boneless wings and a beer (limited selection). Perfect dinner. The wings were good. Service was great. Monday night football on so it's a good rowdy crowd.

Have you visited here since their remodeling? The upgrade has made the atmosphere so much better. This gives Hooters it's first star. And, if your sports team has orange within one of their team colors, then you can feel right at home wearing your orange jersey. The upgrade has made the women's restroom very nice. The dining area now offers chairs with backs (before those stools were falling apart). Seems like most tables now have their own flat screens in the indoor section of Hooters. The remodeling gave the whole place a more open and more clean appearance. When I check in here on yelp, I sometimes tease about testing your date to see how insecure or jealous she can get by coming here. She doesn't even have to be with you -- you just have to tell her that you're here. Then see how angry she gets. Part of the hateful feelings come from misconceptions about Hooters. One of the things I have heard about Hooters is that it is only a man's place, as in only men come here. I beg to differ. I've witness customers that have included women only, couples [gay, straight, and lesbian couples], families, and, yes, plain ol' stereotypical dudes. I have noticed that it's those parents who wish that their little boys grow up to be straight, so they deliberately bring their strappin' young males to be photographed with gorgeous women. Just in case your boys don't grow up attracted to females, I always have to think of George Takei when he wrote, "I've always said, I love young heterosexual couples, for they will make the gay babies of tomorrow!" The funniest group of customers that I've seen at Hooters on San Mateo were a table of five men. They all looked macho; they all seemed to pride themselves on being in committed heterosexual relationships. Apparently one of their bromancing companions failed to meet up with them there, so one of the guys calls him up and states to him loudly over the cell phone, "Quit being a pussy and get over here!" A miscalculation from the Woman's movement helped give rise to sexual places like Hooters -- I mean -- with us women being free and all to make our own choices... I bet those bra burners are burning mad that their intentions accidentally helped grow topless places like today. Don't worry! Hooters is *not* a strip club like some people have thought it was. And, Hooters women are never topless (at least at work anyway). It's just that sex sells, and the founders of Hooters knew that. So, the female servers wear small tank tops with the lovely short orange booty covers. If you have visited a beach, then you'll see humans with less clothing on. Then why PAY to see a LITTLE more over up at eateries? It's the macho dudes and the like. They keep this place busy. Moreover, it is women who are apathetic to feminism. Yes, I'm one of the females that just doesn't care sometimes because I pick my battles based on time. You all can fight that war for me, and while you're at it, take two of Hooter's stars with you for the effort. For the record, I've seen women donned with more revealing work uniforms at Twin Peaks and Ojos Locos. If Hooters makes you livid, the avoid the aforementioned in order to not spontaneously combust. I know feminists like Emma Charlotte Duerre Watson cringe at all of these places. If you can get past all of the politics and the demeaning ideas behind places like these, then you won't mind visiting a Hooters any time soon. Let's face it--women are working there, and in this economy I hear the money isn't too bad; otherwise, they would find employment elsewhere. What I do not like about Hooters is the tea. The tea is weak. Save yourself the money and just order water instead. And, there used to be a female manager at this location who was mean. You think she'd get paid enough to be jolly. Not this one; she looked like she wanted to fight me after work. I guess a catty beast can be anywhere. Luckily I haven't seen her there in years, so I think I'm safe. The wings are good. They used to have an all-you-can-eat wing night on Wednesdays, but I do not know if that is still offered. The wings are also available on the children's menu. A kid can eat for free from any of the choices on the children's menu on Saturdays as long as an adult meal is purchased. Although you save on the food, the children are charged for their drinks (just a heads up). I mainly just go there for the wings; I've tried the traditional and boneless; I prefer the traditional type. I don't really order anything besides the wings. Some of my family members have, and they say that their food is good. The sides like the fries and fried pickles are tasty. I have tried the desserts. They all are frozen. Hooters needs to come up with fresh desserts. For now, they have earned two stars for their food, and they are rated as A-OK.

Everyone who complains about a bar/restaurant being open to try to accommodate the needs of the 'Burque people need to stay home. Love my local Hooters for doing what they can to make the best out of a bad situation! Never expect perfection for food and service during these times but if you are fortunate enough to get Joey as your waitress she will make you feel like the world is normal again! Thank you Hooters for taking a chance and allowing all of us to get out for a cold drink and some great wings!

I was trying to have a decent meal with a friend, and when I was done with my meal my friend pointed out a small rat running through the restaurant. After seeing it to believe it my stomach turned felt sick. Food tasted fine, but I felt very uneasy after seeing that.