Hosmer Winery
Winery · Romulus ·

Hosmer Winery

Winery · Romulus ·

Estate winery with 25+ wine styles, live music, and gift shop

Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null
Hosmer Winery by null

Information

7020 NY-89, Ovid, NY 14521, USA Get directions

$$

Information

Static Map

7020 NY-89, Ovid, NY 14521, USA Get directions

+1 607 869 3393
hosmerwinery.com
@hosmerwinery
𝕏
@flxhosmer

$$

Features

payment credit card
Tap to pay
wifi

Last updated

Dec 3, 2025

Powered By

You might also like

Terms of Use • Privacy Policy • Cookie Policy
 © 2025 Postcard Technologies, Inc.
@michelinguide
48,074 Postcards · 8,013 Cities

A Brave New World of North American Wine

"Look for the Finger Lakes winery Hosmer Winery, where young vintner Julia Hoyle and her winegrowing crew produce several rieslings as well as reds like a 2017 lemberger." - Sophie Friedman

https://guide.michelin.com/us/en/article/features/a-guide-to-north-american-wine-regions
Hosmer Winery

Pranay D.

Google
What a beautiful experience. We grabbed a glass of wine and sat outside with amazing live music. Everyone working there was very nice and knowledgeable in talking about the wines, enjoyed the whole experience. As for the wine we had, it was delicious.

Jim J.

Google
In all our trips to the Finger Lakes, we'd never made it over to Hosmer for a tasting. We met head winemaker Julia Hoyle at an event in March and made the commitment to stop by the next time we were in the region. In addition to the traditional FLX whites (Riesling, Chard, Gruner) , Julia is also making solid Sauvignon Blancs and Pinot Gris. On the red side, she's making Cab Franc, Lemberger and Pinot Noir, as well as some blends. There is also a nascent sparkling program and some sweeter wines, including classic FLX hybrids such as Cayuga and Catawba. The tasting experience was ... interesting. The tasting room (at least the back room) is pretty bare bones, which we've come to associate with a serious winery. The wines were all good to excellent, but our server seemed totally uninterested in telling us anything about them. She'd pour our samples, then turn her back to put the bottle away without a word. She wasn't mean, just disengaged. It was much more like a self-guided flight tasting than anything else. Anyhow, as I said, the wines were very good and we bought several bottles (it must be noted, our server was quick to come out to the sales area and help us find what we were looking for). I'd recommend a stop, based on the quality of the wine -- just don't expect to learn anything about the history of the winery, their process, what kind of harvest they had, etc.

Alan R.

Google
Great wines and very nice winery! We went for the Halloween wine walk and had a really nice time! Good music, food and wine!!

Cory B.

Google
Very high quality wines here, I really enjoyed the tasting we did. I'm not a wine expert by any stretch of the imagination, but there's something here for everyone. I was a big fan of their lemberger wine, which was something new to me. It's a beautiful spot to spend time with friends and have some tasty drinks!

Andrew B.

Google
It may just be because it was early and I was the only one there, but this was one of the most awkward wine tasting experiences I’ve ever had. The wine itself was fine, and it seemed like it could be quite a nice place. But the person at the wine bar just hovered over me as I sat there, so I felt a lot of pressure to just drink quickly and get out. Very little to no information was provided about the wines (unless I asked specific questions), no conversation was made, just lots of painful silence.

R R.

Google
SHERRY is the best asset to this winery. We love her! At first we were unsure if we would stop because it’s not a lake view winery, but it was SO WORTH IT! Sherry brought the personality and 100% sold the product. It was such a great experience in a barn built centuries ago. Don’t miss this winery on your stop! Sherry is the absolute best.

Brittany M

Google
Friendly place to get a wine tasting. The building was clean and nicely decorated. The staff was kind and knowledgeable. The wines were unique and flavorful.

Roger H.

Google
Absolutely charming venue with great and flexible tasting options and good service. Nice wines, a spectrum with something for everyone. Apple cider mimosa is simply amazing!
google avatar

Amazia K.

Yelp
Very cute winery, very nice staff. Tastings are $12. Zack was a great time! Delicious wine! I will definitely return!
google avatar

James M.

Yelp
Small winery with tastings. 5 for $12 and you keep the wine glass that is etched with the company logo. They are more of a dry and semi sweet winery and I prefer fruit/berry sweet.
google avatar

Nancy C.

Yelp
Hosmer Winery was such a nice surprise. I had read ahead and saw that they had several wines I would like. We had no idea that it would be as cool as it was. We were so lucky we were there on a day with live music. It was such a fun atmosphere. The music was great. We decided to have wine slushies since it was such a warm day over Labor Day weekend. The raspberry was so good and so flavorful. Unfortunately, the pineapple wasn't super flavorful but it was ok. The people were all very nice, welcoming and willing to help. In fact, we poked our head in, saw what it was like and then were going back to our car to get our chairs. One of the female employees saw and ran after us. She wanted to make sure we were ok and weren't upset. We then told her it looked so cool and so much fun that we wanted to get our chairs to hang out. That is excellent service. Definitely come check them out and support them. They're fantastic.

Kathleen W.

Yelp
Zach our wine server was a delight. Engaged in great conversation and was informative about the wine.
google avatar

Tansy W.

Yelp
Best Cayuga Whites in the region. 2019 Sauvignon Blanc wasn't bad either. Stop here for a quick tasting and to check out the gift shop but otherwise, it's missing on the beautiful views that other wineries have. Free wine glass with a $10 tasting for 5 wines. If you order online, I think you can do custom labels. I did it a while ago but not sure if they still have it available. They have tents set up outside for tastings during COVID.
google avatar

Aarti R.

Yelp
Hosmer winery was recommended by my sister. The main house was an adorable, quaint-looking house. We entered, masks on, and made our wine selections from Hosmer's extensive list. We were given a wine glass to take home with us, and our selections were brought out in paper shot glasses. They were marked with numbers corresponding to a sheet of paper so we knew which wine we were drinking, which I greatly appreciated. I loved the rustic, relaxed feel of the tents and mismatched chairs. Hosmer didn't feel stuffy at all. I enjoyed most of the wines I tasted, but the Raspberry Rhapsody was wonderful and I ended up eagerly buying a bottle to take home. Our service was great, but I was disappointed to learn that our flights, at ten dollars each, were double the normal price of wine tasting at Hosmer. I do understand that Hosmer is a business and looking to recover lost profits from the coronavirus. And ten dollars for a five-option flight with a take-home glass wasn't too bad. Included in the cost was a bag of oyster crackers, a sneaky (and illegal) way of getting around the Governor's coronavirus rules. The wine was delicious and I'm so happy to learn that Hosmer wines are featured in many of the liquor store in the Rochester area.
google avatar

Ryan F.

Yelp
Visited Hosmer Winery on Thursday evening. While there was nothing particularly bad about our visit, it was just an unmemorable experience in an area where a lot of wineries are doing more to stand out. Quality: We arrived at Hosmer Winery later in the day, and even though they were still technically open for another hour it seemed like they were already closing things out. The response to asking for a Tasting was not great and we did not receive much in terms of feedback when asking about recommendations. We ended up splitting just one Tasting. I thought the Semi-Dry Riesling was the best of the bunch we tried, but not to the point we considered a bottle. We thought about another Tasting, but when we stuck our head back inside no one was there, which we took as another sign that they were done for the day. Quantity: The Tasting came with five pours, which were all the same size in the plastic cups. Value: $12 for a Tasting that comes with a wine glass. Ambiance: Hosmer Winery is located along the west side of Cayuga Lake in the Finger Lake region of New York. They have a small and simple indoor tasting room. There was a bar area insider, but they were setting up all tastings so the guests could navigate the wines themselves. The outside area was quite large with a big tent and then some additional seating uncovered on the lawn. It seemed like a missed opportunity to do a guided tasting outside, but COVID has clearly had an impact. They have nice views of the nearby vines, but they don't have a spot that overlooks the water. Crowd: There were about six guests sitting under the tent outside on Thursday afternoon. At least two had dogs, and it was clear it is a very pet friendly location. Service: For a Tasting they had us go inside and select the wines we wanted to try. They then provide a wooden block with the different wines poured in plastic cups, along with a glass to pour each into. The menu had short descriptions of the different wines. The staff was not very involved in the process and be warned they may close early on weekdays Parking: Private parking lot at the front of the property.
google avatar

Cynthia F.

Yelp
I enjoyed a glass of 2019 Limited Release Riesling; very smooth and dry; very tasty. My husband enjoyed a glass of 2017 Late Pick Riesling, a deliciously sweet dessert wine. Great place to listen to live music. Two large tents to provide shade on a hot day. The musicians we heard today, Tribal Revival, were very much to our liking; relaxing music that I would characterize as "soft rock." The winery is unpretentious and welcoming. Give me good wine, good service and good music and I don't need anything fqncier.
google avatar

Ademis P.

Yelp
We stopped by to do a tasting. It was a bit busy when we stopped by but they seated us quickly. The person doing the tasting was knowledgeable and explained everything. We liked the selection of the wines and we got to keep the glass in the end!
google avatar

Missy D.

Yelp
Hosmer always has a great selection of wine and recommend it highly. I am happy to see they are doing normal (precovid) style tastings and not flights. Your experience can be more fun when you can talk about the wine with the person serving it. I went to many of the wineries in the area and it was my favorite.
google avatar

Sara B.

Yelp
The final and fourth stop on the Crush wine tour. Hosmer Winery had... the best wine ! Well, in my opinion at least. I was with 7 other gals and they all seemed to agree, so that's got to count for something... right? The Chardonnay was smooth and buttery and we all enjoyed this the most. So much so, that most of us grabbed a bottle to take home as a souvenir. Otherwise, the service and the property was nothing to write home about. This was by far the most crowded of the wineries, so understood that there wasn't much personal attention. But, the staff did seem a little snarky which wasn't great. There is also a wine and chocolate pairing which looked lovely. Maybe next time. They also had some pretty sweet merch, so if you are looking to buy a tee shirt or a hat on your wine tour I'd save it for Hosmer. I have a few bottles at home and I'm looking forward to enjoying them, especially that chardonnay. If back in the area I would certainly return.
google avatar

Spirited R.

Yelp
Stopped here while on this side of the lake. As soon as we went in and were greeted, they told us to pick which wines we wanted to try. They would bring them out to you with a glass per person trying the wine. The woman waiting on us provided us a rich history of the place. She said that she loves the Pittsburgh Steelers. She drives down for a game annually. The wine tastings and wine was good. Great place, nice atmosphere.
google avatar

Christine A.

Yelp
Out of the 5 wineries and 1 cider house I visited during my trip to the fingerlakes, Hosmer was my favorite. Hosmer had one of the largest varieties of wine, and let me tell you I thought they were all balanced and delicious and of a much higher qualities than some of it's competitors in the area. Staff was friendly, especially the person that facilitated our tasting that day. The main tasting room was kind of full, so she brought us down to a different area where we were the only party so we got specialized attention. My top picks were the Cabernet Franc and the Brut Rose and you better believe I took some of each home for later. I inquired about the wine club, and they didn't try to sell me on the spot which I appreciated.
google avatar

Lisa A.

Yelp
We had the best time here! During a day of winery hopping in a COVID rules filled world it was so special to end up here and find such a great out door space. Everything was well spaced out and there was actually a father/son duo playing live music! We ended up grabbing cheese and a baguette (which was so delish I'm still dreaming about it) and enjoyed our snack with our wine tasting. Everyone was friendly even during these crazy times. The owner even popped out and said hello! This is a definitely recommend stop along the wine trail!

Cynthia B.

Yelp
My husband and I did not get a tasting flight because we arrived after 5:00, but we received a complimentary taste in a shared glass of two wines and bought a cold bottle for our evening sip. The vibe is modern. The wine is authentic and the service was very accommodating.
google avatar

Adam F.

Yelp
This one was especially fun because, while it's supposed to be 5$ to taste 5 wines, when I expressed that I was impressed with the number of different Rieslings on their list, and that I had no idea which ones I should try, the person there just let us try all of them for the same 5 bucks, which was *awesome* of her - we ended up trying like 10. Turns out they were all quite delicious, too, *especially* the dry ones (but the semisweet were tasty too). They also have a particularly good blackberry wine right now (definitely tastes like it was made with entirely real blackberry fruit, not flavoring or anything dumb like that), which they have in both "slightly sweet" and "knock your face off sweet" varieties, both of them quite good.
google avatar

vahlen e.

Yelp
Came here from a recommendation from a different winery that we were really happy with. I have a service dog. The lady said that my dog wasn't allowed. I showed his identification and she said that it didn't matter. She said I had to wait outside while my friends picked the wine. I told her that she's discriminating against the disabled. She then changed her story to all of 4 of us had to wait outside due to covid. But there was no one else in the store besides the employees. She just kept tripping over her words as her story changed... We just left, feeling very bad. You'd think businesses knew the difference between pets and service animals.
google avatar

Amy S.

Yelp
This was one of my favorite tastings of the day! The tasting menu is huge and contains several sparkling wines. I tried all of the sparklings and purchased a Brut Rose (Pinot Noir). My husband really enjoyed the cab franc and off dry Riesling. Our pourers were very friendly and we enjoyed talking to them (both from Europe, where we had traveled).
google avatar

Justine P.

Yelp
This was a great winery. Their wine and hospitality was amazing. We did a tour that took us here and they had the wine and pairing set up great. It made me want to enjoy my tasting and buy wine bc the wine tasted great and the people were friendly. Katie helped explain every wine and food pairing. She was great. She made our wine tasting memorable. Very friendly!
google avatar

Mary A.

Yelp
Came on a Sunday where there was a concert series. The band did cover songs and was a great addition to the visit. Got their wine slushee and mimosa. Was a bit on the sweeter side than I would've preferred, but overall pretty tasty.
google avatar

Timothy F.

Yelp
We were greeted at the door by the very courteous and friendly staff. A larger party entered right behind us and the staff made accommodations, within approved guidelines, for all of us. I don't remember the name of the wonderful lady that served us, but she was knowledgeable and very helpful during our tasting. The wine was some of the best we tasted of the 11 wineries we visited during our stay. We purchased a case of their wine for ourselves. Case discount and wine club was included with the purchase. Don't skip Hosmer if you visit.

D A.

Yelp
I would give no stars if I could. We made reservations to celebrate with my 93 year old mom and we're so looking forward to the visit. We ordered the local charcuterie board. What a joke! Ritz crackers! We were ignored and dismissed by the guy at the bar. When my mom asked him to slow down he took offense that she was hard of hearing and he talked even faster and lower...mumbling. Terrible experience! They need to welcome customers not make the feel horrible. Disappointed and so sad. We weren't going to let him ruin our time and recommend you go to Knapp Winery down the road for excellent, friendly and outstanding customer service and great wine!!!
google avatar

Perry G.

Yelp
I enjoyed Hosmer winery so much that I forgot to take pictures lol Second stop on our DIY VIP wine tour and we were not disappointed. Two things stood out for us at Hosmer - the incredibly friendly, knowledgeable staff and the Sangria. First, the staff. It was fairly quiet at the winery when we showed up a little after noon on Saturday. It is not as flash or quaint as the other wineries in the area, but it has a homey feel and you can tell straight away that they are passionate about wine. We learned that they were one of the first vineyards to open in the Region over 40 years ago. Our wine host was knowledgeable about Hosmer's products and clearly took pride in the winery's products. He was engaging, personable and got to know us a bit during our visit. At no time did we feel rushed as we sampled 6 different wines. So, the Sangria. A-mazing! Big bottle, small price, huge flavour. My wife and I were both blown away by Hosmer's fun take on the traditional sangria. With all natural fruit flavours added to a strong red table wine, it has the perfect zing and refreshing taste for a fun summer afternoon on a patio or backyard barbeque. Best served chilled, but not cold, you still want the zippy flavours to come through in your glass. Hosmer wines are available throughout New York state at select retailers and the winery was kind enough to share with us their distribution list to see which retailers in the Buffalo area carry their Sangria. We couldn't resist the yummy chocolate covered espresso beans when we checked out, a tasty and fueling impulse buy for under $5.00! We will definitely be back to this winery on our next Finger Lakes adventure!
google avatar

Marissa N.

Yelp
Nice winery, it was nice of them to participate in the Ithaca teacher appreciation week. Our pourmiester was very friendly and enjoyable to chat with. They had a handful of nice....this could pair with a lot....of options.
google avatar

Mae G.

Yelp
A lovely winery up in Ovid. Hostess was very nice and friendly. Explained a little something about each of our picks for the tasting. Sat outside under a tent right next to the vineyards. Will stop by here again when we are back in the area.

Shannon C.

Yelp
Hosmer produces some of the best wine in New York State. There isn't a bad wine produced here. The staff are friendly and knowledgeable. It's a smaller wine tasting room, but if you're visiting wineries, you'll definitely want to stop here.
google avatar

Yanny H.

Yelp
We are visiting the Finger Lakes for a milestone birthday. 3 days of vineyards planned. On day 2, we visited Hosmer Winery. Reserved a tasting in advance. When we arrived we were directed upstairs. Brooke did an amazing job taking us through our 5 wines. We selected Reislings as those are highly rated by Wine Enthusiast and Wine Spectator. They were the best I've tasted. That's a bold statement for someone who has a preference for French and Napa reds. They also had a band playing outside and arranged for a food truck that serves mac & Cheese.

Sandra B.

Yelp
This is an amazing winery, my favorite by far! Stephanie was informative, friendly, and gregarious. The Sangria was the best I have ever tasted, and I am a total Riesling Fan, was so good, came home with a case. FYI, you must try the Cheese, OMG delicious! This place will not disappoint!
google avatar

Julia P.

Yelp
We found this winery while we were taking our own wine tour. We only stopped in quickly and the atmosphere wasn't as warm as we are accustomed to along the trail, but in fairness we had been to two wineries before getting here and were chatting among ourselves more. But we didn't get to learn much about the wines during this visit, so I will have to go back to learn more. We did enjoy a number of the wines, and they also had a nice shop within the tasting room.

Kim C.

Yelp
Oh what a very nice delightful location!! Mary Beth took super care of us. An event was underway and we were uncomfortable but they all made us so comfortable. Stayed for a tasting and an enjoyable time was had by all. Thank you!!
google avatar

Natalie S.

Yelp
This was a nice stop along the trail. The wines are mostly sweeter, but there are some dry whites and reds as well. I actually enjoyed their sangria which was on the drier side, as well as the Chardonnay and Pinot Noir.
google avatar

Barry P.

Yelp
Rustic Charm in the barn style tasting room, friendly staff, and good assortment of wines. Worth the stop: have a taste (you may find something you like), and continue on.
google avatar

Traci H.

Yelp
This is a lovely smaller winery. They had a couple of different Rieslings to choose from. All were delicious. The price point here is a little higher than others in the area.
google avatar

Susan G.

Yelp
Great service. Great pinot noir. Love the new wine club...what a great addition. We visited five places today and this is the first place where people were friendly and happy. They were welcoming and informative about their wine. This is a must do stop in the finger lakes
google avatar

Lorraine H.

Yelp
There were 12 of us split up into groups of 6 for the wine tastings on Saturday 6/27/2020. From the reservation system to check-in and setting up the flights, everything went smoothly. We chose here because of the quality and selection of wine styles. There were more purchases in the gift shop area too. We would definitely go back!
google avatar

James W.

Yelp
We stopped here on a whim before we "officially started wine tasting for the day since it was on the way to our jumping off point. It turned out to be a good stop. They hadn't really got going to for the day yet but it was still a good experience. I wasn't as big a fan of all their wines but did light the sparkling raspberry one. Overall I would stop again and recommend. I think they had better dry stuff than many of the other wineries in the area, that just isn't my cup of tea.
google avatar

David R.

Yelp
One of my favorites in the Finger Lakes region. A nice combination of rustic charm (similar to Cayuga Ridge) and great wines (up there with Heron Hill and even Dr. Frank for some of their wines). The tasting experience was well-paced - not as fast as other, busier wineries in the region, but not turtle's pace either. There is not much of a lake view here; it's on the other side of the road. But very easy access and set back away from the main highway. Favorites were the dry Riesling (New York is THE place for my dry Rieslings now--confirmed), and their table wines, all of them. And at $7.99 a bottle, you could go home with half a case (or more), and not feel broke.
google avatar

Megan B.

Yelp
A serious winery nestled along a trail of (mostly) hobbyist. Their Reislings are really excellent, but make sure you try before you buy ... there is a big difference between dry, semi-sweet and sweet! Staff is super friendly and helpful. Have been to Hosmer many times over the years and it keeps getting better.
google avatar

Laurie L.

Yelp
Awesome winery with some fabulous wines. Don't remember our servers name but he is a retired teacher and very knowledgeable. Reminded me why my daughter loves language arts so much. Don't miss this winery!
google avatar

Katie O.

Yelp
Great place to stop on the Finger Lakes wine trails! While Hosmer is located on the west side of Cayuga it's also convenient to the trail on the east side of Seneca. They have a bunch of wines and their tasting fees are pretty reasonable. Our favorite wine is the semi-dry Riesling and it is very reliable year over year. The reserve Riesling is too expensive (not worth the extra money) and the dry just isn't as good (in our opinion). We also like the raspberry wine they have. Very good! Definitely sweet but not overwhelming. Great with chocolate cake or something for dessert. Also could be a great ingredient in a cocktail! Finally, we like the Chardonnay. Again, the reserve chard isn't worth it, but the regular is delicious. Not too much oak. Nice butter flavor. Very good. We wish that the tasting fees could be converted to $ off of your purchase.
google avatar

Cheryl L.

Yelp
This is our second visit to the Finger Lakes from Ohio and we made sure to revisit Hosmer. First off, they are into sustainability which is a bonus but their Dry Rieslings are some of the best we have tasted! We liked them so much we bought cases online and had them shipped. The tasting room is very unpretentious and casual. Their wines are affordable and I discovered a new one this past trip - their Gruner Veltliner. It was a crowded Saturday so we didn't get the individual attention like we did last time we visited during the week. I recommend!!
google avatar

Jesse P.

Yelp
This winery was fun but not as good as the others. When we went upstairs for the tasting there were dozens of those large black flies above our heads. The wine was good, the setting wasn't great. I will go back because the wine is pretty good but you shouldn't expect the same setting at the others on this route.
google avatar

Alan B.

Yelp
It's off 89 so you have to gps it. But it's worthwhile. A fun tasting experience and of course we bought several bottles.
google avatar

Blond B.

Yelp
The wines were okay. We did buy a few bottles ... the lady doing our wine tasting wasn't as friendly as of the other wineries in the area. I would definitely make customer service a focus especially with so much competition in the area.
google avatar

Michelle R.

Yelp
Nick was pretty knowledgeable and entertaining. Ask for him when you go! Wines are good.
google avatar

Janice K.

Yelp
Loved every wine! Cute tasting room with unique wine gifts, extremely friendly, knowledgeable and accommodating staff. The 2015 Dry Rose was on special and couldn't be refused. The 2014 Cabernet Franc was lovely with its smoky finish. 2013 Pinot Gris was fresh and crisp and the Estate Red was probably the best deal at an extremely affordable price and can be enjoyed with anything. I highly recommend a visit!
google avatar

Katie M.

Yelp
Wonderful experience, the staff was polite, informative and welcoming. Genevieve and the other lady working today were great! We loved the atmosphere and the wine was great. Pleasant experience will return!
google avatar

Barbara H.

Yelp
Great service and friendly staff. One of the few wineries left with all estate grown grapes. And the product is amazing. We loved the Lemberger in red and 2014 Chardonnay in white. The Carousel Blush should impress too!

Cj C.

Yelp
One of the more expensive places for tasting Hosmer doesn't make that up to you in taste, view, our customer service. With far better options to choose from I'd leave this one out of the tour, especially with the lack of hospitality and somewhat aggressive staff.