Hospes Palacio de los Patos

This hotel is fabulous - well located and a lovely modern chic hotel. On arrival we was met by the concierge who took our car to the car park. Check in was a great experience and we was greeted by the superb Milana who made us feel very welcome. The room we stayed in was fabulous and we even had access to many mainstream UK tv stations which was a surprise. All the hotel staff are really fantastic and throughout our stay they could not do enough for us. The restaurant - breakfast and dinner offered superb food - as were the staff. Being our wedding anniversary they also surprised us with a nice bottle of bubbly. And to add to our enjoyment they have a great spa which my wife enjoyed. This place is must if you are visiting Granada!

A great stay, very attentive staff and a great deluxe room on the ground floor. Location is excellent to explore the city. We ate at Kaito (sushi), Antojitos (Mexican) and La Nonna Carmela (Italian) in the evenings again all walkable. Lots of choice locally and in the centre for lunch. The bar in the garden of the hotel was also excellent service and reasonably priced. A really great hotel and excellent service.

We had a wonderful stay at Hospes Palacio de los Patos in Granada. The location is excellent, close to many restaurants and activities, yet peaceful and relaxing. The hotel’s decor is both unique and elegant. |Check in with Milania was smooth and welcoming. She greeted us with the warmest smile and offered welcome drinks. Throughout our stay, the entire staff was very friendly and attentive. ||Each morning, breakfast was delicious, made even better by the sweetest waitress who took care of us with such warmth. I wish I knew her name, because she made our mornings feel special.||Our room was spacious, comfortable, and clean. |We had a wonderful experience from start to finish, made even more special by the hotel’s beautiful gesture to congratulate us on our anniversary. Thank you, Hospes Palacio de los Patos. We’ll definitely be back.

I had an excellent experience at the hotel! Everything was clean, comfortable, and well-organized. I would especially like to highlight the outstanding service provided by Sonia. She was incredibly helpful, professional, and always had a warm smile. Her dedication and attention to detail made my stay even more enjoyable. Thank you, Sonia, for your exceptional hospitality!

Nice boutique style hotel. Staff was VERY helpful given our limited ability to speak Spanish. Cool spa area, even though that is not normally my thing. A little pricey, but worth it. Cool note: night time turndown service with a chocolate on your pillow.

This hotel markets itself as an historical hotel but is not. We arrived to find the main building under renovation (which we were not told about) but, even without that, the common indoor and outdoor areas, restaurant and spa are modern and the bulk of the hotel housed in a modern block. I was very disappointed, particularly given how expensive it was compared to others.|Our dreamer bedroon was well equipped, however there was an open plan sink area and glass screen between that and the toilet and shower which offered no privacy at all, so I certainly won't be staying there again.|The service was good and the spa was relaxing (though very small and we couldn't use a shower there when we went).

Not a 5 star hotel. Maybe a 3 star. Challenges regarding the room: There were two small chairs not suitable for adults. The air blew directly on the bed so we had to turn off the air con at night and use no covers. The shower leaked all over the bathroom as it was not properly sealed. We rigged the shower head and lined the outside of the shower with towels. The lighting at the sink was too dim to shave. Some of the staff smiled and spoke while others would glance at us and did not even speak. The breakfast was expensive and not as good as most. The severs overall were nice. Because of our Marriott, status we usually receive complimentary breakfast - but not here. The outdoor area is nice with lots of shade which was good and we had a nice meal outside. The location is good - however the hotel is overpriced and overrated. Not a 5 star. I would not stay here again.

This hotel was listed as a 5 star hotel. We did not have a 5 star experience. Apart from the amenities, our previous 5 star experiences have distinguished themselves by the service. The overall service at this hotel was mediocre and amateurish. Most of the staff was friendly, however, we experienced a few instances where staff walked past us without any acknowledgment. Our upgraded room was nicely decorated, but lacked any comfortable seating. There were only 2 very small dollhouse looking chairs. This was not comfortable for our 6 feet height. The outside areas were nice and we enjoyed a nice lunch. The breakfast was limited and expensive for what it had to offer. Generally due to our higher Bonvoy status, breakfast included, however, the hotel did not include it.

Conveniently located to The attractions and numerous restaurants...however the hotel restaurant was great and second to none.

Situated on a sprawling lot amid a bustling avenue lined with shops and office buildings, Hospes Palacio de los Patos is a beautiful hotel reminiscent of a historic 19th-century building...because it is! A careful renovation of an old palace has crafted a charming estate with picturesque balconies, stately fountains, and elegant furnishings, though its amenities are modern, sleek, and state-of-the-art. We checked into Hospes Palacio de Los Patos on a Thursday afternoon for our one-night stay - the lobby was quiet, and we were immediately greeted by the hotel's concierge, who spoke fluent English as well as Spanish. She pointed out some of the city's popular tourist attractions (namely la Alhambra and the Albaicín neighborhood), and then guided us to our rooms, which were located in a separate building. You can either take an elevator down and walk underground through a tunnel beneath the two buildings, or walk through an outdoor plaza with a bar to access the hotel's restaurant and elevators to the rooms. We had booked two rooms - one with a queen-sized bed, and another with two full-sized beds. The rooms are bright with natural light and have large windows overlooking the plaza area between the buildings. Everything is very modern, but we found that some of the room's amenities prioritized style over substance - for example, the showers were beautiful, but didn't drain well, as there's no slope for the water to drain into, the bathtubs were oddly shaped and not very functional, and the state-of-the-art door locking system didn't always work, leaving us locked out of our rooms on multiple occasions. However, the complimentary white wine, chocolates, and mixed nuts we were provided were a plus! We didn't eat at the hotel restaurant, but it looks like an upscale option with a wide variety of dishes for breakfast, lunch, and dinner, as well as room service. You also receive a complimentary hour's use of their spa/sauna - I didn't take advantage of this, though the rest of my family members said that it was quite luxurious! Additionally, when our flight to Barcelona was canceled before we checked out, we were very impressed with how our concierge booked us on a train to Barcelona within fifteen minutes. We were impressed with how efficient and professional she was! Apart from the minor technical difficulties and the fact that it's definitely on the pricier side, we really enjoyed our stay at Hospes Palacio de Los Patos - the building is beautiful and in a great location, service is absolutely stellar, and I would say that it's worth the splurge if you're looking for an upscale hotel in the area.

Gorgeousity and über friendliness all rolled up with swans in a fountain. 19th century palace with marble ceilings (what?) and spacious palatial suites make this the most exciting accommodations coupled with the central locations waking distance to shopping, yoga, cathedral, Alhambra... Everything you seek you'll find it or will be helped to by the friendly staff. Tickets, taxis, tips on what to do, they are so personalized in their approach. Free wifi, 24€ parking, modest price for the luxury, spa, Vichy water in the mini bar, best dining in Granada right on the same grounds.... I love this place.

Hotel Hospes Palacio de Los Patos is located in downtown Granada near the city center and within walking distance to everything, especially shopping! When we arrived, we had a bottle of cava (Spainsh champagne) chilling in our room. This was not the only extra touch that the management staff gave us during our stay. We were placed in room 132 in the new building. This is separated from the old building by a small garden and patio area. Our room was amazing! The bed was very comfortable (and I should know since I drank wayyy too much wine the night before and then proceeded to stay in the bed until 2 pm the next day). The rain showerhead was so fantastic. The water pressure was so relaxing and invigorating. When we left, I missed this shower. While staying here in Granada, we walked from the hotel to the Alhambra and also to the Arabic area where we grabbed an amazing dinner at Mirador de Morayma, which has a spectacular view of the Alhambra. All in all, I would highly recommend staying at this hotel in Granada. You will not be disappointed in their 5 star service! You can find more informationon my website where I do foodie blog posts and travel itineraries. You can find it at thatblondetravels.com/th... or follow me on instagram @thatblondetravels.

Service is outstanding. Really. People are so helpful and professional whenever you ask. I give it a 5 for hospitality. Nice outside area for drinks and dinner. Spa is a little frustrating. Could be so much better. Lukewarm Turkish bath. Steam room is small but better. So why the 3 stars? The rooms. Somewhat cramped around the beds. Terrible odor in both rooms we had. And the air conditioning didn't work. Finally brought us a small fan at 12:30sm. Palace just means old building in this case so don't be surprised when basics don't work. Wouldn't stay here again. All the customer service in the world can't make up for a non functioning room.

This wonderful Hotel really was a true find on my Spain trip. Every point of interaction with the hotel staff was smooth, friendly and absolutely pleasant. Upon entering the property there was an air of serenity present at all times. The mix of the beautiful historic main building and the modern parts are in harmony. The Hotel managed to appeal to all senses, from the pleasant aroma in the comfortable rooms to the visual beauty of the old building, the food and wine offerings to the attentive service offers a great price/value deal.

I had a fantastic experience with Hospes Palacio de Los Patos from the moment that we pressed the airphone button to open the gate to the hotel, to the moment my DHL package arrived in New York. (I'll have to explain.) The hotel itself is architecturally very interesting. It is a small palace built in the 1800s, which has been renovated in such a way to retain some of its classical charm, while the hotel rooms have a very modern, minimalist feel. As soon as we arrived the hotel manager warmly greeted us, provided us with important information about the hotel and asked us, "Have you seen the Alhambra?" Because we had not, he quickly got on the phone with a travel bureau to ensure that each of us had tickets for the following day's entrance. (Tickets to the Alhambra are strictly rationed and sell out months in advance, so to find tickets independently can be quite tricky.) After settling into our room, he came to check-in on us to see what we thought of the accommodations. He also showed us a nice outdoor porch area (where you will burn to a crisp in the August Andalucian sun) and helped us connect to the internet. Each day, this particular manager was extremely friendly and started conversations about our plans and travels for the day. And because I do not take ginkgo biloba (although I probably should), I left a pair of sandals behind when rushing to catch Renfe at an ungodly hour (6am). I called the hotel once I realized this and the manager said he would dispatch staff to look for the shoes. Sure enough, they were found, he called me back, and he overnighted them to New York.

If you are unfamiliar with Granada but you are intent on finding an upbeat, well managed, oasis strategically located in Granada, I suggest you consider the Hotel Hospes Palacio de los Patos. The staff is gracious, attentive, professional, and proud to be of service. The desk manager, Francisco Perez, Francisco I apologize if I misspelled your name, sets an exemplary standard for courtesy, attentiveness combined with a working knowledge of the area's sites, restaurants, and tours. Based on our experience, he will ensure you are well received at restaurants when you make arrangements at via the hotel. Francesco is profoundly interested in your experience of the area and the hotel. The location is well positioned in the town, most of the major sites are within a healthy walking distance. If you prefer more convene ice, the staff will promptly flag a taxi or arrange a tour. The hotel is architecturally interesting, the rooms are designed to afford comfort Our room was extremely maintained the furnishings seemed designed to ensure our stay was pleasant with luxurious theme. The gardens and the associated restaurant is relaxing bordering on inspiring. We were sad to leave but the experience was memorable. We would like to send our sincere appreciation to Francesco and the entire staff. George