Hospes Palacio de los Patos

We could not make a better choice! The hotel is charming, and the staff were extremely polite and professional. They also upgrade us to a luxury suite ❤️ The spa adds a special touch to our stay. I loved the two large swans standing by the entrance 💕 If you visit Granada, this landmark is a perfect place for an excellent vacation.

I wish I could give this hotel an Excellent +++ review. My wife and I recently visited, the level of service at this hotel, from the moment you step into the reception area is class and superior. During our stay, both my wife and I got sick and the entire staff of the hotel went out of their way to cater to our very need, from going out with my wife at 5AM to help find an open pharmacy to having the restaurant prepare special meals that would be better fitting for our illnesses (preparing food not in the menu). The front desk staff was attentive every single day to our progress and anticipate our every need. ||It's horrible to be sick while away from home, but the entire staff of this amazing place ensured that we felt at home and that they were our extended family. The hotel is very centrally located within walking distance of most important things. The rooms are very spacious and extremely clean. Also, the food at the restaurant is exceptional, at par with any local restaurant with a very varied menu at extremely reasonable prices. ||But again, as much as the infrastructure is great, the staff is the biggest differentiator. Can't wait to return to Magical Granada and to visit our newfound family at this amazing hotel. Bravo to Daniel Navarro and his amazing team.

The experience in this hotel EXCEEDED our expectations! The service was BEYOND excellent! The welcoming service by Sonia made us feel right at home. Juan was also extremely helpful with his guidance and recommendations. 5 Star experience all the way! Thank you so much. Ileana & Georgina

This may be one of our favorite hotels ever. The property is beautiful, very stylish, and extremely well-located. Upon check in, we were upgraded to a stunning suite in the original building. It was chic, astoundingly spacious, clean and very comfortable. The robes and slippers came in quite handy for a trip to the lovely spa, where I had a relaxing massage. Lovely turndown service. There was a very nice breakfast buffet with hot items to order. We also received room service on the day of departure since our flight was very early, before the breakfast buffet opened, and we received a ridiculous amount of food for two people, which was hot and well-prepared. The staff were charming and helpful.

This was not a 5 star experience. I think that the rooms in the historic portion of the hotel may very well be nice, however those in the new building were not a 5 star experience. The renovation in the new section is poorly done and the rooms are not well maintained. For example, closet drawers constructed out of MDF that feel cheap, caulking in the shower that is peeling off, door knobs and other fixtures that are very worn from use. Further, amenities are lacking: the minibar fridge and hairdryer in one of our rooms didn't work during our whole stay, the shower gel wasn't replaced for several days in our room and needed a call to the front desk to remedy despite daily housekeeping visits, drinking glasses were dusty, and the AC wasn't adjustable (one room was too hot and the other room was too cold). ||The lobby and garden area of the hotel are beautiful. The staff were very kind and breakfast was good. We had particularly nice experiences with staff at breakfast and the bar in the afternoons. ||We traveled here in the low season and the hotel's value for the money spent seems reasonable, although you shouldn't expect a true 5 star experience here.

Stayed for 3 nights bed, breakfast & dinner. Drove to Granada & they have car parking at the hotel. Worth the €27 per night for the parking. Hotel reception staff very lovely at check in & always happy to get a taxi and assist generally. Room was in the new block, very modern, comfortable and had everything we needed and more. Safe, coffee, machine, minibar, toiletries, robes etc. lovely wet room with shower and bath. Comfortable bed and seating, turn down service, 50 mins a day in the spa if you wanted it- you have to book. Breakfast was great, buffet of all the usual fare and also a menu for eggs, bacon etc. Carolina at breakfast was a treat, so cheerful and helpful. The courtyard area between the old palace and the new block is very pleasant and cool. Dinner service was here and you could just have drinks in the comfy seating around this area. It’s a complete contrast to the bustle of the city just metres away. Perfect place to explore Granada from. Our advice - take a taxi’s to the furthest point you want to go to - Alhambra or St Nicholas Mirador - they are under €10 and worth it. We then saw all the sights on our walk back from these destinations. Set menu food at dinner excellent value - 2 choices at each course, bottle of water, bread, olives & glass of wine all included. Staff again exceptional and very hard working as often dealing with very large groups at the same time. This hotel is not cheap or budget but considering it’s so central, it included half board, we could park and they do offer great service and a high standard we thought it value for money.

An exceptional location, with a staff that went above and beyond to ensure every detail was perfect. The spa experience and massage were truly delightful and appreciated. A remarkable discovery that we look forward to experiencing again.

We had a lovely stay. We received an upgrade to a junior suite upon check in. It was a beautiful room! The hotel's staff is very attentive. The spa was enjoyable although small. The breakfast was excellent.

Conveniently located to The attractions and numerous restaurants...however the hotel restaurant was great and second to none.

Situated on a sprawling lot amid a bustling avenue lined with shops and office buildings, Hospes Palacio de los Patos is a beautiful hotel reminiscent of a historic 19th-century building...because it is! A careful renovation of an old palace has crafted a charming estate with picturesque balconies, stately fountains, and elegant furnishings, though its amenities are modern, sleek, and state-of-the-art. We checked into Hospes Palacio de Los Patos on a Thursday afternoon for our one-night stay - the lobby was quiet, and we were immediately greeted by the hotel's concierge, who spoke fluent English as well as Spanish. She pointed out some of the city's popular tourist attractions (namely la Alhambra and the Albaicín neighborhood), and then guided us to our rooms, which were located in a separate building. You can either take an elevator down and walk underground through a tunnel beneath the two buildings, or walk through an outdoor plaza with a bar to access the hotel's restaurant and elevators to the rooms. We had booked two rooms - one with a queen-sized bed, and another with two full-sized beds. The rooms are bright with natural light and have large windows overlooking the plaza area between the buildings. Everything is very modern, but we found that some of the room's amenities prioritized style over substance - for example, the showers were beautiful, but didn't drain well, as there's no slope for the water to drain into, the bathtubs were oddly shaped and not very functional, and the state-of-the-art door locking system didn't always work, leaving us locked out of our rooms on multiple occasions. However, the complimentary white wine, chocolates, and mixed nuts we were provided were a plus! We didn't eat at the hotel restaurant, but it looks like an upscale option with a wide variety of dishes for breakfast, lunch, and dinner, as well as room service. You also receive a complimentary hour's use of their spa/sauna - I didn't take advantage of this, though the rest of my family members said that it was quite luxurious! Additionally, when our flight to Barcelona was canceled before we checked out, we were very impressed with how our concierge booked us on a train to Barcelona within fifteen minutes. We were impressed with how efficient and professional she was! Apart from the minor technical difficulties and the fact that it's definitely on the pricier side, we really enjoyed our stay at Hospes Palacio de Los Patos - the building is beautiful and in a great location, service is absolutely stellar, and I would say that it's worth the splurge if you're looking for an upscale hotel in the area.

Gorgeousity and über friendliness all rolled up with swans in a fountain. 19th century palace with marble ceilings (what?) and spacious palatial suites make this the most exciting accommodations coupled with the central locations waking distance to shopping, yoga, cathedral, Alhambra... Everything you seek you'll find it or will be helped to by the friendly staff. Tickets, taxis, tips on what to do, they are so personalized in their approach. Free wifi, 24€ parking, modest price for the luxury, spa, Vichy water in the mini bar, best dining in Granada right on the same grounds.... I love this place.

Hotel Hospes Palacio de Los Patos is located in downtown Granada near the city center and within walking distance to everything, especially shopping! When we arrived, we had a bottle of cava (Spainsh champagne) chilling in our room. This was not the only extra touch that the management staff gave us during our stay. We were placed in room 132 in the new building. This is separated from the old building by a small garden and patio area. Our room was amazing! The bed was very comfortable (and I should know since I drank wayyy too much wine the night before and then proceeded to stay in the bed until 2 pm the next day). The rain showerhead was so fantastic. The water pressure was so relaxing and invigorating. When we left, I missed this shower. While staying here in Granada, we walked from the hotel to the Alhambra and also to the Arabic area where we grabbed an amazing dinner at Mirador de Morayma, which has a spectacular view of the Alhambra. All in all, I would highly recommend staying at this hotel in Granada. You will not be disappointed in their 5 star service! You can find more informationon my website where I do foodie blog posts and travel itineraries. You can find it at thatblondetravels.com/th... or follow me on instagram @thatblondetravels.

Service is outstanding. Really. People are so helpful and professional whenever you ask. I give it a 5 for hospitality. Nice outside area for drinks and dinner. Spa is a little frustrating. Could be so much better. Lukewarm Turkish bath. Steam room is small but better. So why the 3 stars? The rooms. Somewhat cramped around the beds. Terrible odor in both rooms we had. And the air conditioning didn't work. Finally brought us a small fan at 12:30sm. Palace just means old building in this case so don't be surprised when basics don't work. Wouldn't stay here again. All the customer service in the world can't make up for a non functioning room.

This wonderful Hotel really was a true find on my Spain trip. Every point of interaction with the hotel staff was smooth, friendly and absolutely pleasant. Upon entering the property there was an air of serenity present at all times. The mix of the beautiful historic main building and the modern parts are in harmony. The Hotel managed to appeal to all senses, from the pleasant aroma in the comfortable rooms to the visual beauty of the old building, the food and wine offerings to the attentive service offers a great price/value deal.

I had a fantastic experience with Hospes Palacio de Los Patos from the moment that we pressed the airphone button to open the gate to the hotel, to the moment my DHL package arrived in New York. (I'll have to explain.) The hotel itself is architecturally very interesting. It is a small palace built in the 1800s, which has been renovated in such a way to retain some of its classical charm, while the hotel rooms have a very modern, minimalist feel. As soon as we arrived the hotel manager warmly greeted us, provided us with important information about the hotel and asked us, "Have you seen the Alhambra?" Because we had not, he quickly got on the phone with a travel bureau to ensure that each of us had tickets for the following day's entrance. (Tickets to the Alhambra are strictly rationed and sell out months in advance, so to find tickets independently can be quite tricky.) After settling into our room, he came to check-in on us to see what we thought of the accommodations. He also showed us a nice outdoor porch area (where you will burn to a crisp in the August Andalucian sun) and helped us connect to the internet. Each day, this particular manager was extremely friendly and started conversations about our plans and travels for the day. And because I do not take ginkgo biloba (although I probably should), I left a pair of sandals behind when rushing to catch Renfe at an ungodly hour (6am). I called the hotel once I realized this and the manager said he would dispatch staff to look for the shoes. Sure enough, they were found, he called me back, and he overnighted them to New York.

If you are unfamiliar with Granada but you are intent on finding an upbeat, well managed, oasis strategically located in Granada, I suggest you consider the Hotel Hospes Palacio de los Patos. The staff is gracious, attentive, professional, and proud to be of service. The desk manager, Francisco Perez, Francisco I apologize if I misspelled your name, sets an exemplary standard for courtesy, attentiveness combined with a working knowledge of the area's sites, restaurants, and tours. Based on our experience, he will ensure you are well received at restaurants when you make arrangements at via the hotel. Francesco is profoundly interested in your experience of the area and the hotel. The location is well positioned in the town, most of the major sites are within a healthy walking distance. If you prefer more convene ice, the staff will promptly flag a taxi or arrange a tour. The hotel is architecturally interesting, the rooms are designed to afford comfort Our room was extremely maintained the furnishings seemed designed to ensure our stay was pleasant with luxurious theme. The gardens and the associated restaurant is relaxing bordering on inspiring. We were sad to leave but the experience was memorable. We would like to send our sincere appreciation to Francesco and the entire staff. George