Carey C.
Yelp
Not sure if they had a bad night, were understaffed, or this is how they operate, but I WAS NOT impressed, whatsoever with the food or service, however, the ambiance of the place is stellar.
We had 5:45 reservations for 3 on a Friday evening, and they hammered home the policy that our reservation was only good for 1.5 hours when we called ahead, and when we arrived. 1.5 hours should be enough time to have dinner & drinks, no problem, right? Wrong.
At the table for 5 minutes before we got water. She didn't take our order for drinks at that time either, she said she'd be right back.
Another 10 minutes before our server came back to take our Drink orders.
Took 15 minutes to get our drinks, and mine was filled to the brim that it was spilled on me when brought to the table. I made sure she took our appetizer/shareable order at that time. We ordered brussels sprouts, chicken lollipops & fried green tomato caprese salad.
Our brussels came 30 minutes later! Burnt but not crispy, fine, we ate them.
Our fried green tomato caprese salad, another 20 minutes after that. Fine, but not great or memorable.
Chicken lollipops, another 15 minutes after that. Deep fried too long, burnt, and not enough sauce on the plate to make them edible.
At this time, we've been there for 1.5 hrs, and only had 1 round of drinks and appetizers. There was no way they were going to kick us out, because the table next to us was eating their appetizers when we sat down, and they were still here!
Our server came to the table 10 minutes after the chicken was served, and asked us if we wanted dessert, and how we'd like the bill split up. Um, lady, we haven't even had dinner yet! We ordered another round of drinks, and one more appetizer, fried shrimp.
Another 15 minutes for our drinks to come, and 20 more after that for the shrimp. Took one shrimp out, and it was raw on the bottom! I tried fervently to track someone down about this, because we saw friends waiting for their 7 pm reservation, who had been waiting almost an hour now.
The replaced the shrimp, which took another 15 minutes.
At that time, we had 2 rounds of drinks and 4 appetizers, we were pushing $170 bill, almost 3 hours there, and decided not to even try to order entrees. We just wanted out.
I may give this place one more chance because of location, ambiance, and rotating menu, to see if they are truly this bad on a daily basis, or I just came during a murphy's law vortex of everything going wrong at once.