Lorena V
Google
We found this hotel online. We arrived early afternoon and as soon as we got in, the owner suggested a bigger room with four beds, instead of our reservation of 2 separate rooms, to make it cheaper for our family: 2 adults, one teen, and one kid. Very nice thing to do! They brought us clean towels immediately, and the owner personally took care of a little problem we had with the WC (non-stop running water). The house is old, but it is well kept and, looks warm and comfy all around. The room's wooden floor looked a bit dusty, specially under the beds and behind, surfaces where a bit dirty, but on the other hand there is plenty of closet space. For the value overall it was ok. We had TV with a few cable channels, and it was possible for us to use the kitchen's microwave, and fridge. There is always the possibility of hot water, if you want an extra coffee or tea, and they let you take a glass, cup or serving dish if you need to. Best thing about this hotel is the location, a few steps away from the river, and the most important streets of Valdivia. There is plenty of coffee shops, restaurants, and supermarkets around, especially if you take the corner street: Caupolican. Personnel was really friendly, always Mrs. Cristina with a smile on her face. So nice. Free wifi, and breakfast stupendous: nice fresh bread, cheese, ham, a little piece of cake, hot milk, coffee, tea, juice... Excellent! My recommendation for travellers: Bring your own shampoo, conditioner, soap, and blower.