Mark T.
Yelp
There was a case once when my reviews [hopefully only in part] were described as nasty. Far from it, I try to be fair, and give praise more often than nastiness. At the same time, if a motel has a cardboard box for a mattress, I'm going to let you know. While I do call out bad experience, I sometimes wonder if I am being too nice.
This is the case with Hot Chi and this review. Had you asked me last Monday, it would have been an immediate slam dunk and five stars. Then I returned on Tuesday, and while still great, I'd only call it a layup that time - still great, but not something that invites me to return the next day.
I was left with a question: do I award four stars or five? Is five being too nice? Is four me being too much of a Lillian Bloom (or Anton Ego, if you prefer)? I think I am going to be nice, and bump up the 4.5 to a five, plus Yelp doesn't allow half-stars anyways.
Both times, I ordered a "Popeye's Ain't Sh*t." First time ordered as Medium; second time as Hot.
First things first, the sandwiches go out at incredible speed. The first time I was handed my food before I was done paying. The second time I had a couple orders ahead of me, but these were seemingly constrained by how fast orders could be packaged, versus the cooking and assembling.
Now, as great as speediness is, quality matters too. Both times, the chicken within was hot, crisp, and tender. This was far removed from the sad, soggy pieces that sit under a lamp at so many fast-food-chicken-shop places. Flavor-wise, both had a little sweetness, with the medium having an approachable level of heat, and the hot being more up there, but still perfectly enjoyable. (Proceed with caution - I have high heat tolerance).
Unfortunately, the Hot was almost the fifth star's undoing. I am not sure why, but this piece of chicken was very heavy on the acid notes. I am not sure if this is the nature of their Harissa sauce, if this chicken spent a little too much time in brine, or if some pickle juice sneaked over. While I still devoured it like no one's business, I can't say I enjoyed it quite as much.
Now, let's talk about veggies and sauces. These were wonderful for adding flavor and moisture. The garlic sauce gave very light garlicky notes that worked wonders. The tomatoes added a little moisture, the onions tang and crispness, and the pickles a little more crunch and salt.
Finally, when it comes to the assembly itself - one round one, there was no issue, but on my second visit the sandwich fell apart about halfway through eating. Though, I am not sure this is entirely their fault - chicken thighs, for all their benefits, tend to be uneven.
I don't know if I am brave enough to try the hottest level ("Call Ya Mama!!!!"), I have found heat-tempered-self gasping for air more times than I would care to admit. I am open to giving the "hot" another chance, and if it doesn't work out, I will happily drop down to a medium and continue ordering them more often than is good for my health.