Anna Shum (Drateraaa)
Google
Was there recently and witnessed the worst customer I've ever seen. Seriously, this lady looked like a bag of gonorrhea if it took on a human form.
It all started when one of the ladies behind the counter asked the woman to please step over to the side to let other customers come up to the counter, and this woman lost her mind, calling the poor staff person rude. The customer then proceeded to pester the other staff person about the legitimacy of the name that was on the receipt so she could complain.
Later on, this customer started loudly and openly complaining to her sons about how it's been 6 minutes, and she was told 3 minutes for her food. The staff behind the counter told her "It's OK ma'am I'll get your food out to you" and the customer lost her mind again, telling the staff member to mind her own business.
Some back and forth later, the poor young girl is in a screaming match with this customer, because the customer spent the last few minutes completely berating the girl, eventually yelling across the mall, calling the staff a "4-eyed fat b**ch"
Anyway.. just leaving a 5-star review because the staff did not deserve that kind of treatment from any customer. They were nice, they were polite, and they were just trying to fix the situation.
That customer was and is a horrible human being, and I wish more companies would abandon the "customer is always right" mentality, so human trash like that start getting what they deserve: nothing.