Hot N Juicy Crawfish

I order take out today. The craw fish was good but the shrimps were disgusting. They had black stains and were very mushy. Due to the shrimps being mushy they were very hard to eat. The shrimp was very unpleasant so we only had a few and threw the rest away.

The reason I put one star because there is no negative star. I was loyal customer and I ordered 3lbs of shrimp yesterday as carry out, I want show my friend who came out of the town to visiting me that this is my favorite food. I guess they finally found someone to get rid off their garbage shrimp. All the shrimps have black stain on it and it tasted totally mushy.I show up in the store next day with those pictures and ask for re-fund. Store said unless I come home and bring those grease stuff back, i am on my own, no apologies at all. I live 45 mins away and this is ridiculous. For people who is going to order carry out, CHECK THE FOOD when they bring it to you, or just don’t go this place unless you like mushy black stain shrimp

I was disappointed, I purchased 2 1lb shrimp the same way my sister orders hers and I don't know what the difference was there was no flavor. I paid for garlic butter with fresh garlic and medium sauce and there was no flavor. It seemed like i got boiled shrimp. I had to cook it down with some butter garlic and paprika to add some flavor. My granddaughter who is 9 was so excited and it was a priced treat for her. We were disappointed. We waited a good 15 min before anyone even acknowledged we were there and there were other ppl.

I've been a loyal customer since forever and never understood why there's so many bad reviews until today. Me and my boyfriend went out for our valentines date and we got there around 9:20 and was told there was going to be a 40 minute wait which turned into more than an hour, that's totally fine I understand if you're busy but I was more upset after the fact that I was told we weren't going to be able to get the food we already ordered after already waiting 30ish minutes for said food. What was also crazy was the 4 tables that was sat after us already had their food. It was a total waste of time.

Def great food. We got the $65 meal for two adults and 1 child and still didn't finish it all but close. Its messy but the tables are covered they offer lobster bibs and gloves. Absolutely must try.

Not a great experience. My Son and his family got their meal as the rest of us were paying our bills and they charged them full price. Fries were soggy, soft and calamari frozen

Food was amazing loved loved loved the sauce my corn came in.. Can't wait to go back the shrimp was yummy and the corn fritters were perfect !! Only complaint is our waitress didn't seem to really wanna wait on anyone and almost seemed annoyed when asked for anything but the other waiter was awesome wish we would have had him. I enjoy having friendly people to interact with :)

Amazing and tasty seafood! Recommendation: You MUST try the snow crabs legs. For "Seasoning" get "Lemon Pepper". For spice level get "mild". I tried this today and it was so amazingly tasteful! I loved every bit. You might want to order an extra half pound though because this place gave me too many legs that didn't really have a lot of meat in it. Little disappointed in the amount of meat in each leg but still worth it! Price: We ordered 1 pound crab legs, 1 calamari, french fries and fried crab, and 1 gumbo. Cost us $67 that's including tax, food, and tip. Location: I love this location. It right off of busy populated Mill Avenue. Right next to those new condos they built. Service: Our waiter was pretty good. She was very friendly, made additional conversation, and was a people person. Very nice. Tip To Management: I wish they had a kids menu (which they don't). Maybe just offer mac and cheese, pb&j, or something kids would eat. Right now, this place is not really great for kids due to their menu options.

MADDIEEE!!!!!! Best server ever! Thanks for your honesty and recommendations! Ps. Never give up on anything you do! You have purpose!! FOOD: AMAAZING!! I had the crab clusters because they were out of the whole Dungeness crab and a side of corn. Sauce was baby Spice with garlic butter. STILL SPICY the 1/2 lb was barely any so I had to add another half. I definitely recommend the whole. My man had the wet your feet i think? With crawfish, shrimp and sausage! He also added two eggs and had soicyyyy.. we both were chugging our waters . LOL Our tables were clean and for only having two servers on they cleaned and turned the table nicely! I also noticed one server helping PARTYS while another was helping with seating and to gos (while still greeting the door interchangeably!)! Great team work. !! The location is perfect for lunch or dinner especially with the movie theater and other close by stores ( making it a great date spot too!!) I forgot to mention: They don't devein shrimp, i stopped ordering it. Maybe they do if you ask? I am not sure. Also we ordered the calamari and did not enjoy it due to its lack of crispyness .

Poor service, seafood was over cooked, no organization, tremendously small for the customer flow. I came here a few yrs back, thought by now it would've approved.

I attempted to dine here with family visiting from out of town, but it was a no go. I don't know if they were short staffed this day or what, but when we walked in there was no hostess to greet us and we had to wait a good while before anyone acknowledged us and sat us at a table. Sitting at the table was a long wait as well, so we decided to leave and go elsewhere.

Food here was delicious!! We shared the Drool between two of us with another pound of clams. It was just enough, we ended up not eating the whole basket of calamari. We got the mild hot and juicy sauce, and we could definitely feel the heat by the end of the meal. My sinuses were cleaning up. Next time I'll get the baby spice. Those lemons came in handy to dilute the spice level. The only downside is the shrimp are pre-frozen so they were a little mushy but you're ordering seafood in the middle of the desert. It's to be expected. Our server Maddie was awesome, she was great explaining the menu to us first-time guests. So friendly and made sure our drinks were always filled. Would definitely come back!

This place never disappoints! It's been a while since I've had a visit but we decided today to head over for some lunch today. As always flavors were on point. Service was good and it wasn't too busy. Highly recommend!

This has been on my list to try, finally made it over. Usually if I'm in that general area I'll go to other nearby places but today I was focused and on a mission to eat hot & spicy seafood :) We opted to share the "get your feet wet" combo. 1 lb crawfish, 1 lb shrimp, a dozen andouille sausage, 2 corn on the cob, 2 potatoes. Pros: - no wait, it was not busy. - clean interior. - friendly staff. - the hot & juicy sauce was tasty. Medium heat. - food came out fast. - had a good amount of leftovers (I plan to make a spicy, cream based seafood pasta with the extra). Cons: - everything was fine but it was just that. Not great, not bad. - I did not particularly like the crawfish. My partner said he's had much better. - beer was flat and stale.

Love the services, Sandra our waiter was wondering! The service was literally the best part overall. Sandra was amazing. The shrimp was not the best. The shrimp is full of shit. Literally. You can't clean. Compare to other spot it a little line you can easily clean. It feels like they bought cheap shrimp. Which makes sense for their happy hour price. Their margarita on their happy hour doesn't not look like the picture of the advertisement on their happy hour menu. Another thing, they are super understaff. Specially during happy hour! It should not be only two waiter. I give the spot a 3.5 out of 10. Please to better

The reason I put one star because there is no negative star. I was loyal customer and I ordered 3lbs of shrimp yesterday as carry out, I want show my friend who came out of the town to visiting me that this is my favorite food. I guess they finally found someone to get rid off their garbage shrimp. All the shrimps have black stain on it and it tasted totally mushy.I show up in the store next day with those pictures and ask for re-fund. Store said unless I come home and bring those grease stuff back, i am on my own, no apologies at all. I live 45 mins away and this is ridiculous. For people who is going to order carry out, CHECK THE FOOD when they bring it to you, or just don't go this place unless you like mushy black stain shrimp

Pretty good, we got the Get Your Feet Wet in medium spice that comes with sausage, potatoes, corn, crawfish, shrimp. We ordered rice because it tastes good with the garlic spicy sauce. Seafood was not mushy like some other seafood boil places I've been to. It was a good amount between three people with small appetites. I'd recommend mild spice for people who can't handle spice. I like spice but the medium spice builds up. Price is not bad at all but I'd imagine it would add up if you got something more expensive like crab/lobster or if you have a bigger appetite. Service was also good and very fast.

If you buy sauces from this place make sure you check it before leaving, this is our second time experiencing this type of scandalous behavior. I am not driving 20 minutes to have them correct their "mistake". It's not even worth that much and they feel the need to be stingy. 9 containers, same inflated price, but different amount of sauces. The service sucks that's why we decided to stop dining in. Now we'll just stop supporting them altogether. P.S No need to send your marketing manager to my inbox, I'm not taking my review down.

Had some crawfish n bag of goodies pretty good I have yet to try more but definitely good place I'll go back

Worst seafood boil I've ever had. The spice level was not spicy at all and the seafood had barely any seasoning. It was like I was eating boiled shrimp with nothing on it. The service was terrible. The server ignored us and we had to get another server to get us more seasoning which took about 20 minutes to get.

So we stopped in Super Bowl weekend while walking around Mill avenue. Just by chance we say the sign and the word crawfish pulled me in.... Wasn't real busy on a Friday night at 9pm so it worked out pretty nicely. I ordered The Drool and the wife ordered a pound of clams. We both got the hot & juicy sauce, mild spice. The drool came with an order of Cajun calamari that were delicious. ( a little spicy) My boil came with a pound of crawfish ( previously frozen), pound of shrimp with heads on, half pound of crab legs, ton of sausage, 2 half ears of corn , and two small potatoes. The seasoning and taste were delicious. Lots of food in the bag. The heat on the mild was more like ordering hot seasoning somewhere else. But I was oaky with it. I would recommend going down a heat level or two to be on the safe side. Staff was very nice and food came out very quickly. I would recommend trying this place out. I will definitely be back next time we're in the area.

Love their takeout options! The shrimp is really good and super spicy in a "cry while eating" kind if way. Pickup is really quick and easy.

From the amazing service from our server, Madison , to the amazing food and atmosphere, Hot N Juicy never misses! This particular location has become a dining tradition anytime we are picking up friends and loved ones from the airport.

This place has definitely gone down hill. The food is subpar at best and the service is hit or miss. Try kickin crab in Chandler instead m

I went here for my birthday last night. All things considered, it was a really bad day, but this place really turned things around! We got the drool- mild hot n juicy style- and it was great. The crab was outstanding. Our server, Justin, was beyond perfect. Very attentive, always there when we had questions or comments (not that we had many because he was so informative), and overall a delight to be in the presence of. Based on that experience alone, I'd say the customer service is great. If you go, I'd suggest asking for Justin! With the big windows, it was easy to see the street, and I just love the city at night. What a magical dinner! Thank you Hot n Juicy! (Ps I completely spaced on taking a picture, but the food comes in a big bag as is customary for seafood boils. If you can picture that, you're dead on.)

As we walked was greeted 3 mins after walking in was told to sit anywhere. We picked a booth I had to wipe my booth seat down because of crumbs from the last guests. Our server came and greeted us took our drink order and let us figure out what we wanted. Server came back with drinks promptly and took our food order at time of drink drop off Food was on time and looked great What made me write this review was because of how the woman's bathroom looked and smelled not acceptable there was no soap to wash my hands no paper towels to even dry my hands and the smell was disgusting. So it made me stop eating pay for my food and leave. When your spending $70 plus on a meal you should be able to go into a clean restroom. This ruined my trip to Hot & Juicy From your guest Lolo

Incredible food. Me and the guys split one of the combos and added a bunch of other stuff. The serving size was fair and the flavor was great. The staff was friendly and they were able to put the game on for us as well.

I enjoyed my Get Your Feet Wet (1lb shrimp and 1lb crawfish) from Hot N Juicy! The shrimp were very fresh however the crawfish were a bit tiny. Still a great deal for $35. I also enjoyed a sangria which was delicious. I look forward to returning! Our server Elena was also great!

I really took the time to try this place right before heading back home since Alyssa & Charles from YouTube have been raving about hot n juicy... No regrets, I'm a huge crawfish fan and I've been to literally every local spot back home and none of them compare to here. Service was good, everyone here was welcoming, friendly and helpful. Food was spectacular, from the pricing to the sauce to the freshness of the meat... I'd prob skip the fresh oysters and the sausages tho. IMO We had the second combo I forget what it's called but I think it says something about drooling LOL more than enough to fill up my friend and I and trust me, we can eat. Anywho, I would highly recommend this place. Happy feasting friends :)

I have been a loyal customer for many years now, more recently at this location since it is closer to me now. I prefer Hot N Juicy over it's competitors for it's flavor and quality. I will say that my last visit, my typical order of a pound of shrimp with lemon pepper wasn't exactly the quality I expect. We each got a pretty good amount of shrimp but little to no sauce in our order. We asked our server, Justin, if it was possible to order more sauce and after seeing that we actually did not have that much seasoning/sauce, he offered to comp us for the extra, which we greatly appreciate. After our meal was great, just wish it would have been from the beginning as usual.

It was our first time there at "Hot N Juicy" and boy was that an understatement. Our server was amazing. Justin gave so much insight on the menu along with the best suggestions. The service and food was so amazing that we came for a second time! I'd give 6 stars if I could. Props to Justin and the establishment. Thank you for the wonderful service and food.

Server was nice. Place was empty unfortunately. So was hoping that the food was going to be on point. We tried the Crawfish Po' Boy and Soft Shell Crab basket. Lets just say pretty basic going on here. I was surprised that nothing really had good flavor. The sweet potato fries were the highlight of my meal. I'll stick to the one in LA. It was much better!

The food was not up to par. But what really made this a bad experience for me was our waitress. Terrible service. This may be an experience particular to me because I noticed she went to check on her other customers while ignoring me trying to wave her down lol. Factoring the food and the service, it's definitely not worth the price. I didn't want to tip, but another guy helped us and apparently they do shared tipping. This was so bad for me that it's funny.

Had a birthday dinner back in August because I was craving this place really badly to only find out that it was the worst dining experience ever. 1. They only provided one waitress with a large party 2. The messed up our orders, then tried to charge us for something we didn't even want 3. The waitress messed up our bill by not tracking who paid for their food on the combined bill (they couldn't split checks) and you'd think they would mark off each of the items that each person paid for but the waitress was dumb as hell. 4. After we tried calling the restaurant, we told them about our concern and tried to file a complaint about them overcharging $270 of food that was already paid for separately, even though they never kept track of payments made by each person. 5. They laughed on the phone and didn't they we would hear them on the other line when we explained that we were the large party that was just there. Extreme amount of unprofessional in by the two managers that don't have common sense to clearly run a business. Never offered any form of compensation for the one employee that messed up (to provide further details about our waitress she was a young, black girl with a pineapple poof styled ponytail) 6. It gets worse here, the black girl who was our waitress, secretly tried giving her number to one of my friends who was a customer. How unprofessional can you they get. She thought we wouldn't catch her, well clearly like we said everyone who works there is slow asf. So in conclusion, we WILL NOT be coming back EVER. Do not come here if you want good quality service. The food was decent but my family and friends said some of their stuff was missing in their boil such as eggs, sausage or potatoes. I recommend going to the Glendale or Scottsdale location. Overall, the environment felt like they didn't want us there in the first place.

I was disappointed in both the food and the service. The crawfish I ordered lacked flavor and the bag didn't have enough juice. My guest ordered one potato and two eggs with her shrimp boil, but the shrimp boil bag only contained one egg and two potatoes. When we brought this to the server's attention, he removed the potato with a glove and replaced it with an egg. Unfortunately, there was no manager present to address our concerns. However, another server was able to assist us by removing an item from our bill.

They need to devein their shrimp!!! Not eating !! Once they start i will come back because I tried their catfish and it taste like water fish so I am thinking if was really catfish or the substitute catfish

Too damn spicy! It's ok if you like spice! I had 1 pound of snow crabs and 1/2 pound of shrimp with the heads off in garlic butter sauce baby spice and it had a serious kick. I will stick to Angry Crab Shack!

Service- no good! Our order wasn't ready when it was supposed to be so he told us it would be ready 20 min after the time it was supposed to be done, I asked for some kind of compensation since we had to wait and they said they would ask but probably not because it was an online order. I left and came back after the 20 min and asked if he talked to his manager and said there wasn't one there but that this is normal for a Saturday night. I asked to have a manager call me and never got a call. It's been almost a week Food: we ordered the mussels and 5 weren't opened and 6 were broken Parking: super difficult Misc: I was excited to try this place but was such a waste of money and time

Update: the customer service team reached out to me to try to solve the issue. I went back into the store, a few days later, and had a much better experience. They told me to ask for the manager who happened not to be there, but the server took care of me. I got my table and got my food pretty quickly. Still my favorite place for this type of food. Definitely going back because I love their food.

I love this place & could visit it everyday ! The flavors of the hot & juicy sauce are amazing. The seafood always taste pretty fresh compared to other places ! It's very busy & long waits on weekends but that's not a issue considering it's a very good place to eat.

Way over priced and the smell of the places was gross! Service was extremely slow and it took them forever to get anything to us. We had to ask for refills and then ask for our bill. The places wasn't that busy either. The worse things is when we complained about the garbage smell, we were told by management that's where they keep the garbage. Right next to the outdoor seating exit. Which is ridiculous as they could push it out towards the fence further away from the front door I would hate to be here during the summer outside. Food was not good and quality quality is poor for what you pay.

Ordered a Togo order from here and the Togo service was very friendly and welcoming. I got the fried catfish with French fries and it was good. Everything had a very hot kick which became a little too much for me but my coworkers loved finishing off the last bit that I couldn't. So if you're like spicy hot food, this is definitely the place for you.

The food was good and service was great. I didn't expect it to be so pricey for what was given.

The sauce was decent, but lacked a savory tasted. It was more of a bland, spicy sauce.

Jordan was awesome great food and fun vibe ... always a great place to hang out .... Shrimp and crawfish are yummo

The food is absolutely delicious but I cannot give this place the full 5 stars for one reason only - they brought out our food about 30-45 minutes apart. The folks that had ordered fried food got it first and were fully done with their meal before those that ordered shrimp. (Also my bag came out without shrimp the first time).

Food is good but every time we do a pick up order it's horrible. The sauce is mostly liquid and the I know it takes a long time so I make the order 40 mins before so I won't wait when I get there. I check my order to see if it's ready and it says easy for pick up then I get there and it have to wait another 30 mins for my food!!! Every single time.

The fried shrimp is delicious but the 1lb of no head shrimp is Not deveined!!!!! The lobster tail was terrible ( mushy, soft, not cleaned, hot mess) the quality was terrible!!!!

We were in line for 15 min, When we finally get to the register, the cashier asks the couple behind us what they wanted. I politely told her we were in line and you saw us here for the longest time and we were ordering for takeout. She said that she wanted to see what they needed. We were upset with her service and decided to just book a reservation online, then we got a message saying our reservation couldn't be confirmed (screenshot attached) The couple behind us were black btw. I don't know why skin color needs to determine who gets service first. Me and my brothers are middle eastern (and we were in line 30 min before them). Not sure if this helps, the girl was blonde with thick glasses.

Went with friends who were visiting from MN. Wait was almost 2 hours although expected during dinner rush. Ordered their specialty combo bag. Came with lots of shrimp but not enough crab along with way too many crawfish. It's why they have the name but not a big fan of them

Favorite seafood in tempe and great prices for what you get . They even have fresh oysters. This is our favorite seafood in az. And the service is always super friendly. Our go to place for birthdays or when friends come in town

We don't really have this in New York. So maybe I'm a bit biased. I love this. It's a fun tasty concept. I love the taste of the food, a wonderful blend of curry and spices. Some of the best experiences I've had have been here. Once you leave Arizona it's actually a crave you have back in NYC or anywhere where they don't have this. Here's the perfect way to put the experience me and the brunch boys have had at this place. Me and my best friend slept in late after a long night of drinking and partying. We wake up at 8:45am together. He looks over to me, and he starts chanting "Hot n Juicy! Hot n juicy!!" I almost barfed because of the hang over and the thought of hot n juicy at 8 am. Not because I don't like it but because it was to damn early for it. You get the lesson behind the story. THE MAN LOVES IT SO MUCH, HE STARTED CHANTING IT AT 8AM BECUASE HE CRAVED IT THAT MUCH!!!!! So try this atleast once !!!

Went with my best friends tonight and it did not disappoint! The food came out fast. The service was excellent our waiter Jordan was so attentive and made sure my table was taken care of. The wait time was a few minutes they sat us down quick. The whole place has good vibes it was a nice time. Jordan deserves a raise.

They have good flavor selections and I have been here a number of times. You can order online which is pretty convenient. They don't have clams available so we ordered two pounds of shrimps to go. The three star rating is because I found in the shrimps that they didn't remove the black vain (intestine) part, which just groosed me out :| I mean it is edible but for $17 per pound for shrimps with some sauce from a restaurant I have the expectation that the spine is gone. From experience I think most restaurants do remove it and plus you can buy shrimps with that part already removed too. Not sure if it was just this batch or I just happened to notice it this time but I'm gonna pass next time. If you are like me and don't like shrimps with intestines in you can just get the sauce from them, buy some shrimps from Costco and cook it at home with the sauce

I've been to this location several times. It's not a bad place to eat. Cajun style sea food and deep fried food. A visit to Hot N Juicy every so often is a welcome break. Unfortunately this time the crab legs were out of my price range typical I do a 3 pound bag. I had the one pound Hot N Juicy style headless shrimp, very tasty as usual with the right amount of spice. I also ordered a side of catfish, my first time ordering it and it was not bad at all. The catfish came out nice and hot, I squeezed a couple of lemon wedges on it and it's even better. I also order a side Cajun style chicken wings, I typical like my wings with hot sauce, these were Cajun style wings without hot sauce but a different badder from what I could tell. The wings turned out to be fairly good I would order again. I've been going to this location for about 8 years and the esthetics is still the same and it is showing its age. The men's restroom is falling apart and it doesn't reflect well on the place as a whole. Only my option, but some touch ups would do the place wonders. They do not offer a military discount.

The restaurant is so cute, it's located conveniently by AMC movie theater and Freshly squeezed. When you walk in you're greeted with an amazing smiling staff. Lindsay took my order she is fantastic, ask for her it's a must you will have the most amazing service. I ordered the crawfish sandwich and was blown away with the flavor it was sooo delicious! If you're in the Tempe area I highly suggest giving them a try. Thank you for the recommendation BLUETOE definitely will be back!!

The wait times where approx 90min the online app did not work. We had to go in and do it manually. I do want to start by saying regardless of all the commotion with making the reservations. The service was awesome everyone deserves a shoutout everyone was cordial and still smiling even as customers where angry with the wait times. We had 2lbs of crawdad's spicy cajun and savory Cajun. A side of Cajun fries and calamari, with a watermelon margarita. The Cajun fries had to be the most spicy I have every had, which made us wonder how hot the rest of the where going to be. The crawdads where absolutely delicious messy and to say finger licking good is an understatement. Needless to say with good service the is just that much better.. As for the margarita we'll go there for the food and stay away from the alcoholic beverages unless you are just looking for alcohol.