Vikki S.
Yelp
My husband and took a belated anniversary trip to London for a week last month and we wanted to live it up, so we booked an executive king room at Hotel 41 as part of an American Airlines vacation package.
The cab from Heathrow airport nearly missed the hotel because it's on a busy street with no place to legally pull over and unload. Entering the hotel is like walking into a private home--dark wood paneling, black and white checkered floor, snack and light beverages, candy canes--and the staff is extremely attentive. While the foyer is on the ground floor, the rooms and Executive Lounge are all on the 5th floor. To check in you go up to the Executive Lounge, a gorgeous atrium library that is the "heart" of the hotel and where you can have breakfast, snacks, drinks, or just sit and read or watch TV. Since our hotel room was quite small by American standards, it was nice to be able to retreat to the Executive Lounge when we wanted more room and a change of scenery.
The hotel is located two blocks from Victoria Station and two blocks from Buckingham Palace. It was quite convenient and we walked everywhere the entire week. We only took the Tube once, but we walked to and from the Barbican Theatre, Kensington Palace, Hyde Park, Trafalgar Square, Picadilly, Harrods department store, Parliament, etc. London is a fabulous walking city and you really get a sense of the place from walking instead of taking cabs and buses.
My only real complaint about the hotel, which was accommodating in every way, was the way "plunder the pantry" worked. Plunder the pantry is the hotel's unique offering of free snacks and food throughout the day. There is always an assortment of beautifully wrapped nuts and candies, and bagged crisps (chips) that you can take with you, and at night they put out a spread of what is basically light dinner fare. All of the "pantry" food is included in the price of your room. You can "plunder" the pantry as much as you like, all day, every day. It sounds perfectly wonderful, but in actuality it's not that useful. Maybe we just don't eat that much, but their light dinner offering was often a strange assortment of cold meats and fish, terrines, and warmed little bowls of food that had been left out too long. It was not appetizing at all.
Yet, while the plunder the pantry food is all free, the only beverage included for free is still water. There is a little fridge in the lounge that has soft drinks, Fever Tree sparkling juices, and sparkling water, all of which are charged to your room if you take one. When I wanted a glass of orange juice, they were happy to serve me one, but it cost £4 (about $6). Maybe I'm in the minority but I was really irritated that a luxury hotel of this caliber serves unlimited "pantry" food, nuts, snacks, and candies (and even has a little cart of luxury soaps free for your taking) but charges for non-alcoholic drinks. It is a stingy practice. Who wants free cold duck when I'm being charged $6 for an orange juice? Additionally, the prices for alcoholic drinks were criminal. A small cosmopolitan cost £17, which at the time was $26. For one.
Aside from the food/bar issue, we really did enjoy the hotel. It's a very small boutique hotel, with 40 rooms total (all on the 5th floor). The staff is extremely attentive (almost too much so at times, but they are all so nice), and make sure you have everything you need and want (even if it costs you money).
Would I stay at Hotel 41 again? Probably not. As lovely as it was, I'm not sure it was worth what we spent.