artcreator1
Google
We went for our honeymoon. The room was nice and the staff were very polite. Before our arrival, I requested a decoration with petals to surprise my wife, and although there was an extra charge for the service, it was beautifully done and I was happy with it.||The rooftop is lovely, the spa is relaxing, and the hotel is extremely central, perfect for visiting all the main monuments by foot.||However, we had one major issue: we couldn’t sleep. And considering that restful sleep is the most important part of a hotel stay, this was a big problem.||The room was simply too hot. We stayed for three nights, and on the first night we both woke up in the middle of the night completely sweating. The room temperature was about 28°C. We went to reception and politely explained the situation, but we were told that from autumn to spring the air conditioning doesn’t work due to environmental reasons. I’m not sure how accurate that is, but if this is true, the hotel needs to find an alternative solution, it’s impossible to sleep in such heat.||I asked if they could at least lower the temperature to around 22–23°C, and the receptionist said he would try, but nothing was done.||The result? We had to sleep with the window open and listen to all the noise of a busy metropolitan city. On top of that, I ended up with a cough. I barely slept, waking up every hour.||Unfortunately, this really affected our experience. I am genuinely sorry for myself and my wife, as nothing was done to help us with this issue. Overall, I’m quite disappointed.