Hotel 9Confidentiel

The hotel is in a good location in the Marais with lots of attractions, shops and restaurants close by. The hotel is very welcoming with a really nice reception area which is nice quiet haven from the outside. Check in is easy and the people working there are really helpful and friendly. We had a superior room which was a good size, quiet, very nicely decorated and an excellent bathroom. The breakfast buffet was good too. It is hard to find fault with 9Confidentiel. A great place to stay in Paris.

Would rate this hotel more if we could. Beautiful boutique hotel in the vibrant Marais District. |We have visited Paris many times and this stay was one of our best. Cecile and Samir at reception were very welcoming to two weary travellers and provided exceptional service.|The hotel is beautifully appointed and rooms, although a bit on the small side, are more than adequate, (we had had 4 large pieces of luggage, and we had no problem with storage).|Cafes and restaurants abound and the Metro is close by. The hotel is just a short walk from the Notre Dame Cathedral and the Seine. There is also a laundromat about 70 metres from the hotel which was very much appreciated as we had just completed the Camino walk in Spain.|If your future travels include a visit to Paris, we thoroughly recommend you stay in this hotel. You won’t be disappointed.

This hotel ius a little hidden treasure. I almost hesitate in writing this review for fear that too many others wil ltake advantage of what this lovely hotel has to offer. Is it opulence, attitude, people watchining you crave? Look elsewhere. If you want a clean, comfortable room with excellent service, loctaion, and, may I add, climate control (certainly not a given in every Paris hotel), then this is the spot for you.. We came on a family trip so had 3 rooms and while the smaller rooms are just that, they are comfortable. We had a dutite which was spacious, light, airy and well-cobnfigured. The location cannot be beat. In the heart of the Marais, walking distancefrom many attarctions and close to the Metro. Finally, the staff really seems to care. They were universally helpful, welcome and accomodating.

This was our first trip with our baby (5 months old). We got so lucky to find this property! We stayed in the Aurore sweet and it was probably the most spacious room I’ve ever had in Paris. I think the value for money was absolutely worth it. A huge shout out to the staff but particularly Nova for making our stay so memorable. She was absolutely lovely and treated our baby so well. I would definitely return to this hotel for future trips to Paris.

This is a lovely boutique hotel in the heart of the Marais which is a neighborhood we love.. This is our second stay and look forward to our third! The hotel and rooms are clean, modern and charming and the staff friendly and helpful. The breakfast is plentiful. we couldn’t be more pleased with everything.

The hotel’s location and room quality were outstanding—modern, clean, and incredibly comfortable, with one of the best beds I’ve slept in. Unfortunately, the service let the experience down.||||After a 17-hour flight from Australia, we arrived to find the front door locked and had to wait outside for the reception staff member to finish her cigarette before being let in. Upon check-in, I was told my reservation had been cancelled—despite receiving no prior notification from the hotel. Thankfully, the staff member was able to re-book us into the same room, avoiding a complete disaster.||||One of the main reasons I chose this hotel was because it advertised room service. However, when I tried to order dinner, I was told no room service was available as the hotel had no restaurant. This was confusing, as the room featured a printed room service menu and a QR code linking to the same menu. Instead, I was advised to order Uber Eats and meet the driver in the lobby.||||There were a few other issues—temperamental water temperature in the shower and an incorrect minibar charge for an item I didn’t consume. That said, some staff were very kind, including one who offered my son a complimentary drink for his birthday.||||In summary, the hotel’s location and comfort are excellent, but the customer service and communication need serious improvement. A bit more attention to detail and guest experience would make a big difference.

Great hotel and Staff. Very clean and convenient to most major attractions. Stayed 4 nights and will book it on future trips to Paris.

traveling to Paris about twice a year and having stayed at many locations/hotels....the 9Confidential is the best. Clean, safe, comfortable, incredible staff and location. would highly recommend!

We quite enjoyed our experience here. The bed was decently soft by European standards. The rooms were adorable and the service was delightful. We were there with a large group for a friend's birthday and they gave us a bottle of champagne to celebrate. The hotel was centrally located in an area filled with shopping and cafes. A wonderful time!

Terrible experience. No staff and everything is broken. Smallest room we've ever stayed. Poor customer service. Have to lug bags up stairs because elevator is broken and no plan on fixing. Nobody working to assist. All services closed. No space for clothing. No sink in bathroom. Broken television. My mind is blown that they have any good reviews. Tried to switch to different room, but never received a call back on every attempt.

Stayed for a week during the Paris summer heatwave. The hotel was a haven for us with their stylish details, superb attentiveness, and air conditioning of course. The staff gave us key insights to the local gems, best modes of transport and overall enjoyable friendly conversation. Paul, the concierge, is an incredible resource and breath of fresh air after a long flight and making arrangements to enjoy the best of the city. Another woman at the front desk was clutch in making our Disneyland Paris experience manageable with fastpass secrets. Thank you all and we hope to be back soon! (in the spring or fall next time tho)

Absolutely impeccable. My colleague and I booked last minute rooms in the area for a work trip, and were absolutely blown away upon entering. Every single detail of the hotel is thought out and executed flawlessly. We were there early, at about 12:00noon and they worked hard to make sure we had rooms immediately. Every inch of the hotel is designed to perfection. It feels like a grown up, 30's inspired Barbie house in the best way possible. Adult, modern with touches of whimsical charm and design. Paul, the concierge, was a dream. Took care of anything, big or small, for us and even hand delivered my colleagues passport to her at a different hotel when she left it in her safe. I cannot say enough about this hotel - it's a masterpiece inside and out. The staff was generally incredible, I felt so at home and comfortable and safe - will never stay at another hotel in Paris.