LAtraveler61
Google
We just spent five nights at the AKA Rittenhouse while in Philadelphia for our daughter's wedding -- and it was a wonderful experience. The pros far outweigh the cons! On the positive side: most outstanding and noticeable was the staff, with special kudos going to Tina and Tony at the front desk, and Gianna in sales who booked this for us. They could not have been more professional, accommodating and helpful. When construction noise was a problem, Tony immediately provided an extra room on another side of the building so our adult daughters could work remotely in quiet, and he also sent up a bottle of wine. Tina was similarly helpful and generous, and warmly welcomed us "home" every time we returned to the hotel. We called once to ask if the hotel had any ice machines, and someone immediately brought us ice. It's that kind of service! The location is just fantastic, on the corner facing Rittenhouse Square. And we chose a two-bedroom suite, each with a king bed and en suite bathroom, so that our adult offspring could share the space with us, and we enjoyed having a living room and full kitchen too. Each bedroom included a comfy robe, and an easy-to-use safe in the closet. We even watched a movie in the 2nd floor cinema, which has seven luxurious recliner seats, and we logged in to our own Netflix to watch. The lobby is small and without services, aside from the attached bar and the attached restaurant (both well reviewed; we just didn't have time to use them as we had a full schedule of wedding events). Now, onto the few cons: the first one is temporary, and it was unbearably loud noise right outside our room from work being done on the facade, which we hadn't been warned about; it went on for most mornings we were there, and (as mentioned) we were given another single room for two days at no charge where work could be done in quiet. The last criticism is that the lighting in the suite is really sub-par, especially in both bedrooms. Very, very dim and nothing that could be done, without additional table lamps or overhead lighting being added by the hotel -- which should be done! Overall, though, AKA Rittenhouse was a great value (same price we would have paid for two rooms at the Notary with the wedding rate, and we wouldn't have had a living room and kitchen), and the location, overall offerings, and superb staff make it a great choice in Center City Philadelphia!