Hotel AMANO

I stayed in the hotel for 5 nights and was very happy with everything. Rooms are modern and clean, I especially like the wooden floors. Great variety on the breakfast buffet and the location is unbelievable. Star number six for the rooftop bar with amazing views, drinks and service. I’ll be back :)

Favorite hotel stay so far! Stayed in the business suite as was traveling with friend they were on sofa bed in the living area and I was in the main room. Room was decently clean and well presented although dusty in some places. Bed was incredibly comfortable and best I have ever slept abroad! Apparently sofa bed was good too and was made up for them well. Bathroom was very clean and modern with beautiful finishes. Well stocked charged fridge and coffee machine. Was on middle floor so not great views as very built up area but stunning panoramic windows for plenty of sunlight and good black out curtains so sleep not disturbed. Train station 5 minute walk away makes getting to and from airport as well as around the city incredibly cheap and easy! Cons - slightly rude staff but still helpful

Amazing location. The room had some weird issues. The key card did not always work but that was because it touched another digital card. The soap dispenser did not work too well. There is not a lot of table space to put your things on. Overall, lovely hotel and amazing location. I wish the room was a little more comfortable.

Pretty decent place near the city center. Rooms are OK - not big but not tiny either. The shower is pretty much in the middle of the room which felt a little awkward. There was no bottle of water, glasses or anything and the bedsheets were fairly small for a tall person. But overall OK. The staff is SUPERnice and friendly though, and the location is pretty good as well.

MEDIOCRE EXPERIENCE. 1. We arrived at 5pm. THERE WAS NO ROOM AVAILABLE, even though we had reservations for over a month. We had to wait quite a while for this to be solved. Person at the front desk did not speak sufficient English to be on a client-facing position at a hotel chain. 2. They ended up giving us, a couple, two twin beds. We specifically reserved one large double bed. 3. We were promised breakfast, even the day we checked-in. There was none. I found the staff involved in this to be extremely rude. Again, not fit for this sort of position. We later found out that several other guests had the same experience, which suggests this was not a one-off thing 4. Internet was slow and unreliable. 5. The bar and rooftop there were closed throughout our stay. Hotel is pretty and well-located, but the staff and lack of overall organisation and level of hospitality Made the whole experience there quite terrible. I do not recommend

Very nice location and lobby (including bar), you can also enjoy apartments. Normal rooms are mediocre, u need to know that bathroom is an open space with additional mirror, not the best for business trips. Breakfasts are also medium class, good but variety of food is low and everything is the same day by day. Customer service is a at the very low level, guys at reception make mistakes, card locks are not working properly… and soap is mixed with water and not added on time. We also had a problem with reserved parking. Manager needs to care about few things and they can easily be very good hotel.

We would definitely come back to this hotel! The hotel is in a great spot: lots of great restaurants in a 10 minute walk and very easy to go other places via the train. Definitely a good value for the price in my opinion. I see other reviews mentioning that they were bothered by the noise from other guests and this was not an issue for us. We were on the 5th floor so we had quite a bit of separation from the ground floor bar area. We didn't hear anything from rooftop area either though! My only cautions for folks is that the shower and sink are in the same open area as the bed; only the toilet is in a separate room with a door. This was not a problem for my partner and I but I can see this being a issue for others.

Rooms not at all like picture. Rooms were dirty. Pieces of glasses on the floor. I booked the hotel through the site (non refundable) and was promised a gift...surprisingly it was a 15 dollar discount to the hotel restaurant...I told them I didn't want that as I wasn't going to use the restaurant. They didn't offer anything else. The only thing good about the hotel was the location. They didn't even provide water in the rooms.