Tucker H.
Yelp
One thing to note upfront is that room prices are per person per night, not per room per night. That's pretty clear on the website, but since it's atypical, it's worth pointing out.
From the moment you pull in you are going to be treated well; when you do arrive, just pull up to the gate (which will open automatically), pull around to the front, and let them whisk you and your luggage inside, and you car to be parked for you. From the front desk to the restaurants to the facilities, service was wonderful.
The rooms are classical European, but more spacious than usual, and extremely well maintained. Expect feather pillows though, so if you are allergic to dust or down, you may want to bring your own foam pillow. Our room had a nice little balcony with a great view of the hills, even if the weather for our stay didn't let us use it much.
That said, even cold and rainy weather won't keep you from using the sizable pool complex. They have three outdoor pools, one of which is heated and which you can can enter from inside; we had a fantastic time on a cool rainy afternoon lounging outside in the heated pool. If the weather is nice, they also have a second entirely-outdoor pool, and a natural pool that was closed for the season. Inside they have a normal pool, plus several varieties of hot tubs. There is a second entirely spa area that is sans clothing (except for a couple hours during the early afternoon, maybe 1200-1500), and has multiple spas, dip pools, hot tubs, ice baths, etc. Both the normal pool area and the sans clothing area have multiple sitting areas as well, so we spent hours in there alternating between reading, swimming, and snacking from the selection of cakes/pastries and beverages (all included in your room rate except bottled water for some reason). Definitely a relaxing way to spend a drizzly day!
As for the food, even if you don't take advantage of the Michelin 3-Star restaurant (which is a substantial extra cost obviously), the food included in your room rate is unbelievable. The breakfast buffet is the finest I think I've ever seen, and the room rate also included a light light option at the pool, mid-day snack, afternoon tea, buffet dinner, and a midnight snack. Suffice to say, you're going to eat well!
Wonderful service, amazing facilities, fantastic food, and a beautiful location, but you are paying full price for all of that.