221evax
Google
The location of the Bayerischer Hof is excellent—right in the heart of Munich. During my stay, the hotel was undergoing renovations, and the reception area had been temporarily relocated. Despite this, the check-in process went very smoothly. The front desk agent was calm, friendly, and professional. Although we arrived earlier than the official check-in time and had booked on short notice, he was able to offer us an early check-in, which was much appreciated.||Coincidentally, the same staff member assisted us with check-out. While again polite and helpful, I found it unnecessary to provide my invoicing details a second time, as the ones I had submitted during check-in had apparently not been saved. These are small details, but when they don’t work, they leave the impression of weak internal organization.||We had breakfast only on the first day at the rooftop restaurant, which offers a beautiful view over Munich’s rooftops. However, for the following days, we chose to eat breakfast elsewhere, as the selection didn’t feel particularly special for the price.||Our room faced the inner courtyard, with no real view. More inconvenient was the constant noise from what appeared to be the hotel’s ventilation or extraction systems, which made it uncomfortable to keep the windows open for long. There were also some unexplained noises coming from the bathroom.||On one evening, we ordered room service, which was excellent—high-quality food, beautifully presented, and delivered promptly.||On the third night, I was woken up by the sound of dripping from the air conditioner. I placed a towel on the floor, but the next day, housekeeping didn’t seem to notice, and the issue persisted when the unit was on.|That said, the housekeeping team did a generally very good and detailed job. The room was always clean and well-maintained. However, towels were replaced daily even when hung up, which felt unnecessary, especially considering they were larger and more luxurious than standard hotel towels.||Overall, the hotel is clearly committed to preserving its tradition of elegance and service. With a bit more consistency in operations and attention to small guest-facing details, the experience could feel even more polished and seamless.