Brittany Kerns
Google
This is an excellent place to stay. Authentic Austrian feel from decorations to the Dirdnl the breakfast staff were wearing. I’ve read some negative reviews of how some staff didn’t speak English but I felt, for us, this added to the authenticity of the hotel. Klaus and Johanna were both so lovely and personable, Klaus stopped and spoke with us each time we saw him, and Johanna was extremely easy to reach with questions and quick responses. We previously stayed at an airbnb the previous year but we will not be going back to do that, we will always stay here. When asked if they could do our laundry, they left us a basket in the room the same day and had the laundry done the following morning. We stayed in the Rosengarten room; I have also read complaints about how this is “in the basement” but it’s just on the lowest floor with direct access to the ski room/parking garage/slopes. It is right next to the staff room and that can be a bit noisy in the early morning, but we figured out if we just closed the bathroom door, the noise was not bad. For us, it wasn’t a problem. And yes, this room does not have a “view” per se, it faces the driveway/parking lot, but again, that didn’t bother us and we could still look out the window to check the weather. Each day while we were out skiing our room was spotlessly made up when we returned back. It’s also attached to the BaseCamp, which is our favorite place in all of St. Anton, which added to the experience. But the locality to the slopes cannot be matched. It was so nice to ski right to the door, put our skis in the ski room, and head to BaseCamp for apres ski. That was a luxury we didn’t know we’d even missed. We had a vehicle and parked in the parking garage; it’s tiny and sometimes required some juggling of cars/service vehicles, but every time we asked it was no problem to move. We were very appreciative of the dry parking space, especially during snowy days. The only complaint that I have is that we had to leave. We already cannot wait to be back. Danke, Klaus & Johanna, we look forward to our next stay with you!