Hotel Bonaventure Montréal

Our stay at the Hotel Bonaventure was truly spectacular. It was such a unique penthouse hotel with all of the rooms on the top floor. It felt like we were in an oasis with beautiful gardens, large shady trees and sweet duck pond. The staff was very nice and accommodating of my husband’s needs storing medical food in the freezer. The room was comfortable for our one night stay. Montreal was a beautiful city and we will definitely visit again soon!

Our first visit to Montreal started at the lovely, well appointed hotel B! It kicked off an amazing weekend trip over July 4th! Overall we loved the property and amenities. Well deserved kudos to the entire staff from front desk to housekeeping and bartenders, servers. An additional shout out to the bar staff who provided excellent service, friendly, fun and professional - Djamel, Dennis and the 2 female bartenders were terrific and provided amazing service plus very conversational which we loved. ||Hotel B is a must stay in Montreal and highly recommend!

The hotel experience was outstanding. The staff, particularly Henry at the Front Desk, was exceptionally welcoming and helpful. The location is convenient for all attractions, restaurants, and more. We didn't need to use our car from the parking garage throughout our entire four-day stay. I would definitely come back and highly recommend this property.

I had an excellent 3-day stay at Hotel Bonventure and can't wait to return on my next visit to Montreal! The staff were incredibly friendly and accommodating, making me feel right at home. The room service was top-notch, ensuring my comfort throughout my stay. The vibe around the reception area was inviting and warm, setting the perfect tone for the hotel. I particularly enjoyed the beautiful pool and jacuzzi, which were perfect for relaxation. The stunning city views and easy access to the metro station made my stay even more convenient. Highly recommended!

Room is very clean, some what high tech, well designed. I love their washroom and the small lights beside the bed. Service was good too. Location is great too. Everywhere is walking distance. The water front to the main area seemed far away but we didn’t feel like walking forever. 55 min passed by so quick!! Just a down side is that most people who stay here are from company conferences. They were too loud everywhere. This hotel looked like kids friendly. Many families with kids. So if you have kids this place might be perfect. Room was very quiet i couldn’t hear anyone on the hallway from inside the room.

We absolutely loved our stay at the Bonaventure Hotel. We stayed for two nights and had incredible service from the very moment we arrived. We arrived too early for early check in, but they gave us access to the pool while we waited as an option which was great start to our trip. The pool was fantastic. It is heated but to the right temperature, where it’s not so cold it shocks you but not so hot that you can’t cool off on a hot day. The environment in the hotel is pleasant, the rooms are great and the food was amazing. We had room service on our first night, delicious. Room service was spectacular. To add to our experience, the location of this hotel is on point. You have underground access to the metro, train (including via rail) and underground city. So you literally have all of Montreal at your finger tips. We will stay again next we go to Montreal. Hands down the top hotel I have stayed at in Montreal in our many visits to the great city. This was also my daughter’s first experience in a hotel and on train. We celebrated both of our graduations. She was completely thrilled and absolutely enjoyed every moment of it. Thank you to the staff for making our stay a vacation to remember. Till next time.

First off we were placed in a double queen after reserving a king. So not only did we have to drag our bags to the first room but then we had to drag them to the second room after staff corrected the error because there is no elevator on property. The second room smelled like poop and a burst sewage pipe. For the price this kind of service is unacceptable. Because we checked in at 11pm there were absolutely no other hotel options but it was so bad I felt like it may have even smelled better sleeping outside with the homeless.

We were planning to use the pool daily but it is hard to access as people post up all day and hold multiple chairs. Best to split up early with your group to try to get a chair/ place to put your stuff. The gentleman manning the pool bar is great and offers stellar restaurant recommendations. Rooms very quiet based on average.

Overall a good place to stay in Montreal for a family of 4 but bring your own pillows. I cannot comment on parking or valet because we didnt drive while in Montreal. However here is the list of pros and cons. Pros: Good location in downtown, right next to a metro station. Room is clean and somewhat updated. Bellhop/valet (David) was thoughtful and gave us a little map when we came back from dinner. Pool is open from 7 am to 10 pm (in the summer) and there is even a little sauna. Cons: Matresses are extremely firm while the pillows are so flat even if you double up, there is still no support. Bathroom is quirky...the toilet paper holder is super far away and low to the ground. Also the water pressure is super strong which is normally a pro but the sink is comically small so water spashes everywhere.

My flight got in late, and I was taking an early train to Quebec City, so my stay was a short 6 hours. I picked this hotel for its price and proximity to Gare Centrale, as the station is right across the street, which made it so convenient! The stop for the airport bus is less than a 5 minute walk away. The entrance to the lobby is a little odd, as you have to take an elevator up, then walk through a long corridor. Though the corridor is nicely decorated and has plenty of seating for guests. The guy at the front desk was quick, friendly, and answered all my questions. The floors the rooms were on were a bit maze like and had slanted floors that led to other levels. I realized this when I was looking for the gym and hot tub (out of curiosity), which I never found. My room appeared clean and was very comfortable for a short sleep, but the shower was a bit gross for me. It could definitely use a deep cleaning.

The hotel Bonaventure is centrally located to many attractions in downtown Montreal. It's also right across from the train station if you've got more travel in mind. The staff is great and very helpful. They have a nice outdoor pool that is heated and available year round and plenty of lobby space to get together if you have a larger group. Rates were expensive at almost $200 USD night, but that is one of the cheapest rates in the area, and pretty normal in a big city. Only downside.... No good options for food in the late hours. We arrived after midnight and were stuck eating terrible pizza from the place the front desk recommended because nothing else was open. Would be better if they had some kind of late night dining option.

Had many great stays here in the past but not as happy with this stay. Valet was "full" so no longer taking cars. Pool packed, no place to sit. Breakfast "full" and wouldn't accept us at the buffet lounge even though was requested it be added to our stay when we checked in. Our family very disappointed. We'll have to find another hotel next time.

I booked a trip to Montreal to celebrate graduation nursing school. I wanted a nice relaxing trip after working so hard at school. When I got there the hotel looked nice. Then at night I went to wash up and my bathroom sink flooded because of a loose pipe, i almost trip and hurt myself. I called from desk and waited half an hour and no-one ever came, I then had to go down in my pajamas and the guy in the front desk replies " i don't know why no one came to your room " .. finally they cone fix the sink, I was sitting in my room relaxing while my daughter did some school work and the light started flickering, and then went completely off. I had to go back to the front desk in my pajamas and the only solution they had was send a guy from valet to come help me pack my things in the dark and move my room. I didn't feel comfortable with it so instead of enjoying my night we went to sleep. The next day I go to the front desk to talk to someone again, I wa awaiting in like patiently while two front desk workers were helping costumers then when it came to my turn I walked up to the front and the guy who was suppose ti help me totally ignored me and went to help the couple who were already being helped by someone, not even a " excuse me mam I'll be right with you" as if I wasn't even standing there. That when I had bought and left my trip early and drove back to New York in the middle of the night. My whole trip was ruined thanks to the unprofessional staff at that hotel

Hotel itself is a bit dated but the rooms are clean, the staff is very courteous, and it's located in the heart of downtown. Hour walk from Mont-Royal and 10 minutes from Old Port. I'd recommend it.

I got scammed out of $100. I booked the hotel through THEIR website. Not a third party like Expedia. When I got there they charged me a bigger amount to include the deposit. When I checked out they said they would refund the deposit and email the receipt. I never got a receipt. I got charged more than the price I booked at. When I emailed them and got a receipt it didn't reflect the amount I was charged or the amount I booked at. Just some random number. I think they need to be investigated if there book keeping is this messy. They wont reply to any of my emails or calls. Very frustrating. Do not stay here unless you want to get your money stolen from you.

We booked this hotel because we were coming in on the train and it is literally right across the street from the train station. Very convenient. This is probably a 3 star hotel, but I can't give it 3 stars when it feels so dirty and worn. It's also basically a big, old concrete box, absolutely no personality. On the way to our room I saw several places where the carpet had tape on it so I was already worried by the time I got our room. The bed was clean (though the headboard was cloth and those never seem like a good idea) and it was comfortable for sleeping, but nothing else about the room seemed clean. There were spatters of something on the bedroom wall and also on the cabinets in the bathroom. The room had the heavy, old drapes that seemed like they had been there forever. The light fixture in the bathroom had a thick layer of dust. The sink caulk was broken and dirty and the bathroom floor was dirty. It looks as if this was a pretty nice hotel at one point (nice marble in the bathroom), but delayed maintenance and lack of cleanliness just make it no good. We were only scheduled to be here one night and fly out the next day or I would have found another hotel. We did eat breakfast in the restaurant and the food was surprisingly good! I would not stay here again.

Decent. Windows dirty. Obstructed the view in the room. Depending on the day you go, could be a bunch of kids diving head first into jacuzzi. Restaurant was the high point. Service was great. Centrally located. Rates not reflective of the price. HEATED POOL was excellent. Parking was great. This hotel is a mixed bag.

Great hotel, we enjoyed the pool, hot tub and sauna. The lobby set up is a bit weird you have to take 2 elevators up to get there from parking. The lobby is on floor 10. We pre paid for parking that had one in and out per day, but I had to stand in a long lineup and wait every time I wanted a parking pass. The rooms are big and modern.

For the price I would not recommend this place. Bathroom smelt like urine. Random hairs in the blankets. The shower valve fell apart in when changing from hand spray to over head spray.

The bed was comfortable and that ends the positive part of my review and the only justification for the star I'm forced to give. Have you heard of Dick's Last Resort? It's a restaurant San Diego where you expect, pay, to be insulted by your waitress. It's kind of fun. The Bonaventure is the Dick's resort of Hotels, only problem is, I didn't pay, expect or want to be treated like crap, but hey they pseudo French, and I'm from the states, so I guess we deserved it!

The hotel lobby looks great but the hotel rooms are not to the same standards. The chairs had stains and the bath tub was peeling. Also, the drain in the shower drained slowly. We could never reach anyone when dialing the front desk from the room. We had to walk down each time and the front desk would not be busy (no pending customers. The hotel is not terrible but for the price I highly recommend you look somewhere else. The best part of this hotel are the guys that bring up your luggage. Otherwise, service is not very good.

I attended the Canadian Association of Neuroscience Nurses (CANN) and presented on a project. It was a success! And to top it off...the food provided by the hotel was delicious! From the appetizers to the dessert. The servers were pleasants. The doormen were very polite and assisted me to my uber ride. I had a wonderful experience :-D

Still my #1 Favorite Hotel. Exceptional service from the Concierge who recommended and reserved a restaurant for my family and I during a busy Thursday evening! Comfortable room with real ducks swimming around in a little pond outside. Very peaceful. Loved, LOVED, LoVe-the outdoor hot tub and heated pool outside-opens at 6:30am so you can watch the sun come up and be surrounded by pine trees and snow! They provide robes and towels! There is a Bar and Restaurant called "Le Kube" and one called "Le Bisco" which have the same menus-but Le Bisco is more formal and also serves breakfast. The food is outstanding French Bistro and Pub Fare! Le Bisco Restaurant https://www.yelp.com/biz/le-bisco-montréal Le Kube Resto-Bar https://www.yelp.com/biz/le-kube-resto-bar-montréal

Beautiful hotel, heated outdoor pool area was very nicely done. Rooms were newly renovated. Great location in downtown.

Stayed here on business for a few days. $300 a night. Toilet paper is half or single ply. Mattress is super soft and hurts your back after sleeping on it. No milk or cream in the room even with a fridge. Carpet and curtains are old, and the curtains don't even open all the way. Rooms are dimly lit even with all the lights on. Kitchenette is a tiny all in one type of installation and its light flickers when you use the coffee maker. In the washroom, the exhaust vent is not properly cleaned and has a lot of dust. The location of the rooms is awkward so you hear a lot of noise from the hallways and lobby. Staff are friendly. Doorman/greeter doesn't even bother to say hello. Stay at the Marriott next door. It is worth the $300/night.

Excellent downtown hotel. It is on the 10th floor of an office building. The rooftop pool and hot tub are great! Lovely nature walk around with ducks! The front desk staff were super friendly and helpful. Beds very comfortable! Near subway and a Starbucks!

Hotel is unique but has spotty service and dated rooms. For the price one should receive more. We had a scaffolding and workers smoking and talking outside our window. Hotel offered to move us to a dated room with double beds. Ah no...what does that mean. They comped one night of parking. Not real helpful for loss of view and sleep and loss of enjoyment of the room. They could have done more.

I really liked this hotel! Hubby & I stayed here for 5 days during the snowy season. This hotel is at a great location! It's directly connected to the subway (Bonaventure metro station), which is convenient because you can just go downstairs to the subway metro to grab quick snacks or bottled water. The hotel is also walking distance to a lot of food spots and only a few blocks away from Chinatown. Aside from the location, rooms inside are comfy as well. It's well-heated, so it kept us warm through out the night. Only bad part is the bathrooms are super tiny. And it's kinda hard to get warm water. Not sure if it was just our room, but while showering with warm water, water would turn randomly cold for few seconds then go back to scalding hot... But, they do have a heated outdoor pool! It gets crowded on weekend nights too. staff here is great though. Everyone is very polite, and there's always a doorman there 24/7. Would def come back here.

As a tourist on vacation this is not the hotel to stay at. It is no longer a Hilton. There is not a bus shuttle from the airport for this hotel but the metro is very close. You would need to take the metro/car to get to the touristy things. The location is not immediately near restaurants but there are two on site. The lobby, restaurant, gym and pool are all in the same area. The pool was too busy on Saturday for us to sit/lounge at, which was the one thing I really wanted to use. The hallway was painted all black with white tread marks on the rug. It was dreary. The rooms were standard and plain. It was very simple without any perks or exciting things---just a place to sleep. There wasn't even vending for water or ice near our room. I've stayed in hundreds of hotels of many types and this wasn't too bad but def would go somewhere else. Business travelers or convention people may be better off here.

Booked this hotel as the pool looked great. Unfortunately they were doing maintenance the day we showed up which sucks because it the only reason we wanted to stay here. The rooms are small and OK but our tub was busted and wasn't draining. The location is great but there's nicer hotels at this price point in the downtown core with the same amenities, minus the pool area which looks fun!

Hôtel Bonadventure is a chic boutique style hotel placed within an older brutalist architecture type building in the heart of Montreal. The hotel lobby which is actually on the second floor is organized in a quadrangle architecture creating a non-typical environment for guests. What's also nice is that the hotel even has a pathway to go to the metro station so you don't even have to go outside which is nice on a hot summer day. The room I stayed in was great, good amenities provided and the staff were quick to address any concerns, even offering to carry my bags up to my room. The suite also has a small bar fridge although the only thing missing is some complementary water and a microwave. Pillows and the bed were nicely arranged as well. They're quite firm but I slept very well that night! Overall, a solid 4.5 stars, I would gladly stay here again. Next time, I'll have to try out the outdoor heated pool that everyone seemed to be going to.

Absolutely blissful. Came to Montreal in late January for a little winter respite, and LOVED this hotel. From the imposing Brutalist facade, to the super cool outdoor winter heated pool, to the Metro running practically under the building, this place has it ALL. The bar is chill and relaxing, and the rooms are super spacious. Our room had an (empty) refrigerator, which allowed us to create our own little bar in the room for cocktail hour, which doubled as a coffee bar in the morning. The bed was covered in the softest linens imaginable, so cushy. The shower head - I still miss that thing - perfect pressure. FREE WiFI. The building is located RIGHT at the Bonaventure Metro stop, you don't even have to go outside to get into the system of underpasses that includes shops, restaurants and transit. Plenty of coffee shops and cafes to grab a quick, inexpensive yet delicious bite in the morning before exploring. And the train. It's RIGHT there, and it matches the Brutalist style. Lovers of this style of architecture should stay here. It's prevalent in Montreal, in general. The bar. Predictably pricey for a hotel bar, but not "break the bank" pricey. We lazed over the first night we were here, tired after traveling, and to get our bearings and come up with a general plan for our trip. The pool . . . THE POOL. Clean locker rooms to change and store your stuff. Enter the pool in a small room, and then swim out under a windscreen to the open pool. Outside! 30 floors up! And a hot tub! Russo-Teutonic types will love this type of winter outdoor swimming, as I did. Air temp: -10 F, water temp: 85 F! Also looks like the place rocks in summer, with plenty of lounge chairs and tables. AND a hot tub with drink holders! I would be remiss if I didn't mention the ducks. This was my favorite thing, and we stopped every morning to briefly watch the antics of dozens and dozens of Mallard ducks frolicking in the heated ponds and canals that traverse the grounds. So cute! A query to the staff revealed that yes, they do have a heated overnight area that the ducks sleep in. Even cuter. For the summer, there are cafe tables and chairs overlooking the duck area. BLISS!!! This hotel was built during the 1967 Olympics / Expo 67, and designed by Ray Affleck - a major dude in Canadian architecture. At the time it was built, it was the largest commercial space in the world. The staff . . . gracious and helpful. No complaints whatsoever. When our ORD flight was cancelled due to weather, we stayed another night without a hitch. The bartenders, front staff, doormen, everyone was just great, and didn't laugh when I tried to bust out my extremely fractured French. We stayed here during renovations, and the construction work was as unobtrusive as it could be. From the plans I viewed, I really want to come back here specifically (and to Montreal in general!) to see how they turned out. Love. Recommended. Would return in a heartbeat. Well done, Bonaventure! And look - gorgeous. I called this the Montreal Martini, though it was just a vodka martini, but very well done. (See below)

Stayed here over the long weekend with my boyfriend. For the price, I had higher expectations and was slightly disappointed. Parking wasn't too bad but it is paid parking, it ends up adding to the overall cost of the hotel. To get to the lobby, you have to take two elevators which isn't the most exciting. It is so slow and inconvenient. The rooms were clean, nothing impressive (photos look better than it actually is). The side lamp wasn't working unfortunately but water pressure in the shower was good - clean towels, no complaints. The major issue would be getting to the room, it's a maze and not enough signage. Swimming pool looked nicer in photos, it wasn't anything special but towels and lockers are provided if needed. There was a jacuzzi located on the side of the pool, it was okay but be careful whilst walking it's a bit slippery. Wifi was excellent, very fast and I didn't have to reconnect throughout my stay thankfully. Location is decent and easy access to the Metro; its above Bonaventure Station so if you're taking the Metro it definitely makes things a lot more convenient. Overall, I had higher expectations and for the price I would have rather gone elsewhere to be honest. It was a good experience but there was nothing above and beyond that made me rave about this hotel. I wish the rooms were more modernized, looks a bit outdated in my opinion.

We stayed in this hotel for two separated nights. The first night, we had the front desk to bring our luggage to our room. We had waited 40 mins, no show. We pressed "0" and spoke to a person not knowing this person was not the front desk. He was an operator. He did not transfer our call to the front desk and just told us "your bag will be there soon." After another 30 mins, I called again, the same person said, "let me transfer you to the front desk." After hung up the phone with the front desk, we decided to pay the front desk a visit. When we got there, no one could find my luggage ticket. Once they did, I got my luggage in 2 mins. The front desk manager compensated us with free breakfast. The entire time, the front desk staffs were dealing with this situation professionally. I understand things happened, but the operator should have transferred my call to the front desk in the first place. Maybe more employee training is needed. Speaking of free breakfast, there were many selections. We had a good time. However, after breakfast and went back to the room, both us had diarrhea for about two hours. hmmm..........

This is my first, and possibly my last stay in this hotel. Nothing at all wrong with my stay however I typically do not splurge on four star hotels and this was no exception, the room was gifted to me by friends. The room itself was very comfortable, I found it clean and well equipped, including a safe and a small refrigerator. The bed was super comfy, I had a nice view of the garden. There room was very spacious. The TV was big screen and had a nice picture. Refrigerator didn't seem to cool very well at all even turned all the way up but that's fairly typical of hotel refrigerators. I only heard other guests on one occasion when they walked past my room. All the staff that I encountered were extremely pleasant, from the front desk to the pool attendant. The hotel is right across from the train station so it's very convenient. The locker rooms for the pool were very clean, equipped with hair dryer they provide the towels and the pool attendant even loaned me a lock for a locker. Heated pool is awesome at night.

Wonderful hotel, family friendly yet large enough for optimal privacy and surprisingly quiet rooms. Excellent location. Beautiful setting, staff are sweet and overall a very nice stay.

I want to say that this hotel has a bit of history - but not in the traditional way that is associated with somebody or something that happened 200 years ago. This hotel is a bit famous because it was built for some sort of fair back in the 1960s (I think). This means that the layout on the inside is a bit dated - but everything is still very nice. My room large - the desk was ok but weirdly put together (it had two levels) - but it was still usable. The bathroom was tiny - I think there was only a centimeter between the door and the toilet. The only downside to the room - was that my room's internet was awful. It was so awful that I had to use the hot spot off of my phone. The really huge upside of this hotel appears to be the heated pool and the amazingly affordable rates compared to surrounding hotels. I would not seek out this hotel but I would not run from it if the rates were good that week

Big mistake on my end for doing a Montreal trip in the middle of winter. But, with that heated pool and jacuzzi made this trip worthwhile. Even at 10 degrees Fahrenheit, I'm just relaxing in their jacuzzi for a pretty good length of time. I also like their fitness center. Just keep in mind their treadmills are in the metric system, but everything seemed to be pretty modern. Wi-fi included, big bed, and they have bar/restaurant in the lobby. And it's only a block from the subway station.

Go Bonnies! The #1 hotel in the entire country. Go Bonnies! Beautiful hotel. Known for wolves. Best experience in the city! Best #1!

Are you terrified of robots? The reason I ask is because the layout of this hotel reminds of some futuristic community (as imagined by early 1970's film directors). Everything seems Utopian, even though people are not wearing identical outfits, but you have a feeling that at some point some robots are going to turn vengeful and then all hell will break loose. But until that time, you can enjoy this futuristic, funky, unique and dated property. I kind of like it, just because it's so different. This is basically a square with rooms on the outside square and paths radiating to the rooms from the center. In the center you have dining options as well as their very cool pool. There is also a little stream that circumnavigates the inner perimeter, although that is turned off in winter months. I've stayed here twice and my rooms have been clean and comfortable both times. I really like the gym as well. It's clean and well equipped. There are a few quibbles. Wifi is super weak. There are only two elevators to get you to the lobby and they seem to be slow. Also, this is the least disability friendly property in the world because there are all these little steps everywhere. They look nice but if you had limited mobility or were in a chair, navigation would be difficult. However, the location is great. You're close to the metro, shopping and sights and it is possible to navigate your way through most of downtown Montreal without ever setting foot outside. This will always be my go-to property when I come to Montreal because it's so cool. I figure if the robots are going to kill me, I might as well be comfortable.

Nice hotel with a unique set up at the top of an office building. Rooms were clean and comfortable. The gym was ample and outdoor pool area very nice. The pool is heated and there are some nice rooftop seating areas. The restaurant in the hotel looks nice but is expensive. We ate breakfast there. Parking is in the pricy side. WiFi is free. Lots of seating in lobby. I would stay here again.

This is by far one of the most creative, attentive and fun hotels that I have ever stayed in. The highlight of this hotel is in fact the outdoor heated pool that is in operation no matter the weather. I went for a swim during a snow storm and the water was heated so well that I forgot it was snowing outside. There is an onsite restaurant. We had the pleasure of enjoying a chicken salad and it was delicious. Housekeeping was fantastic. The front desk is multilingual. The concierge is awesome. Hotel is literally steps from the Underground City in Montreal and a short 6 minute or so walk from Centre Bell. If you are ever in Montreal Quebec, this is is truly the place to stay.

You get a 2 for 1 review here: hotel and restaurant. Great place to stay in the heart of downtown Montreal. Located a few blocks from old Montreal yet close enough to the downtown core. The good: location, location, location. Their outdoor heated pool in the winter to die for. The Bad: Pricey. The Ugly: their rooms are a bit outdated 1980's. Their restaurant Bifco not great- go to the Keg or Steak Catherine for a better meal. Could do the meal simple. Lacks imagination and taste. Also a bit pricey for that type of meal. No need to write the name of our meal. Tip: to get into their pool you swim through a tunnel into the deep end so tou need to swim well to get to the other side. Get the robes from your room to go to the pool. Lost stars due to the restaurant. $$$$

I was there for a conference lunch. My gosh... The dining room place is beautiful! The food is even better! The room is quite small compared to other hotels conference but the quality of the food makes up for it. What I would advice to work on is the attendance area, I will make it a little livelier while people are waiting for the conference room to open their door for us. Probably some drinks will be nice to get people to open up. Overall, I will probably spend a lovely evening there again sometimes in the future. Probably will bring myself to a date and take advantage of their rooftop pool. Who knows?!

Three of us came here for three nights to celebrate our 40th birthday. The location of the hotel was great for us because we could walk to shopping and nightlife. The room was pretty basic but clean. Beds were small even though they say they are queen size so for the three of us we ordered a roll away so we could all feel like we had our own sleeping space. The front desk boys were very sweet and helpful and friendly. We spent one evening at the bar for drinks/appetizers. It was an extremely busy evening, as Dennis (aka "bus boy" ;)) explained they were short staffed. We were in no hurry and were happy waiting longer for drinks/service-this was made more enjoyable by the very adorable Mario and handsome "DJ". Dennis was less outwardly friendly but was endearing and eventually warmed up to us and we enjoyed his company. We would love to get the opportunity to come back here!

Right across from the train station. McDonald's, Starbucks and Tim hortons across the st. as well. Not far from the touristy old montreal with the nice restaurants and churches. Pool is nice, hot tub looks like one you would have in your backyard though. I got a good price for 3 nights so I was skeptical but was pleasantly surprised. It seems like the whole city including this building have construction going on everywhere. The ducks and water features are nice. Only one elevator was working. Room has a refrigerator and safe, Overall a good stay.

It's an odd hotel. It's on top of a building with a central heated outdoor swimming pool and a nature walkway. One thing to note, there are two elevators that take guests up to the lobby and they are small. You might need to wait to get on them or wait to get out of the hotel. The hotel was under reno, however it was nice. There was a function going on during my stay with lots of noise, but my room that overlooked the pool was dead quiet. The room was nice with a comfortable bed. The bathroom needs a lot of freshening up and I'm sure that they are on it. The hotel staff are great, the bar staff are fun to talk to, food and drinks are good - but expensive. Overall, a nice place to be.

The hotel is located on the top floors of a business complex/subway; depending on whether you use the parking structure below, you will need to use two elevators to make it to the hotel. Also, self-parking is $24 a day but if you want to come in and out throughout the day, it's extra. I don't know if that's the norm in Montreal/Canada but it was annoying to pay extra to just be able to drive around. Hotel - the lobby is very nice and has views of the gardens and outdoor pool/hot tub. It also has a restaurant and a breakfast area that you need your keycard to access. The halls to access the rooms are very dreary, particularly the grey and beige carpets. The rooms are basic, clean but nothing extraordinary. Some face towards the gardens and pool and others into the city. Food - the breakfast option is the average continental breakfast: breads, scrambled eggs, a breakfast meat (usually so-so sausage), homefries, cereals, fruit and juices. I ordered from the restaurant for dinner once and was impressed by the quality of food - particularly the calamari - but the prices were high. Pool - the pool is outdoor and heated. It can get hectic the later it is and although I saw a lifeguard on duty during the day, I'm not sure if that remains the case later on. At night, there appeared to be no monitoring as some guests were openly smoking weed and another guy dove into the pool with a lit cigarette. There's also a swimming lane but most people seemed to ignore that and splash around as they see fit. Location - the location was decent. You're above a train station and directly across from another. The business complex below has some cheaper food options too and you're within walking distance of some restaurants and several fast food options. Finally, you're 15-25 minutes from several museums, churches, shopping and the river. The hotel is definitely overpriced and the parking situation hampers your ability to explore, unless you're willing to pay more of course. Although there are no major gripes, it also did very little to differentiate itself from other hotels in the area.

This is a beautiful hotel and the staff, particularly Jennifer and Michele at the front desk are exceptionally good with customer service. When I booked I included a message for a QUIET room, I had the exact opposite experience. Avoid room 2205 because it is right next to the housekeeping area so starting at 7am you will hear all kinds of banging and noise. Ask about other room construction, which I did experience and caused me to switch rooms, a big hassle. Staff and management however did provide a compensation that was appropriate to my unrestful stay the first night, the second night was bliss. I would stay here again

I like this place a lot. Clean, easy access, location is close to the Old Port. Only knock is that it is laid out very wide, so there is a lot of walking around to get from lobby to rooms, etc. Recommend it for the price every time.

Hotel was in a great location in downtown, very close to subway, old town, underground. The heated pool and jacuzzi were awesome and we used during the rain storm. The room was very clean, however the bed was incredibly uncomfortable and left me with back pains every day. That would be the only down side to this hotel.

Chose Hotel Bonaventure based upon connection to underground/metro and cost. Staff were all pleasant and helpful. Concierge seemed to be stuck on select things to see/do so we actually quit using her services. Found front-desk staff to be knowledgeable and helpful (Emily was a dream). Tried to purchase the 72-hour, Passeport MTL but the Concierge did not have any -- Emily at the front desk tracked some down for us and we were off. Rooms were clean and quiet. Direct connection to Metro and underground (RESO) very useful and would not stay at a location that did not offer both; regardless of time of year. Would stay again.

The staff were not informed and the manager Marco was a smug little man who made excuses instead of offering solutions. He was about as useful as a crocheted condom. When we arrived the staff did not inform us that we had to book times for pool use which was overrun by kids. The only reason we found out about booking a time for the pool was because our room had a pool view, otherwise we would have been screwed. A suggestion I would give the hotel is to make the pool available to kids till 5 or 6pm and after that adults only. Especially during covid19 times because not everyone wants to swim surrounded by mini spreaders. I sincerely hope that a higher up at the hotel reads this and takes my suggestion seriously.

The hotel is situated downtown Montreal close to the train station and underground city. It's on the top floor of the Place Bonaventure and you can navigate the underground city without even setting foot outside. The rooms are average and clean, the pool is falling apart and needs work. There is only one restaurant and they seem understaffed food is good quality and fresh. The executive lounge is a joke for $84 a night it offers motel 6 style food and is of no value apart from the gentleman who takes care of the room, "Guy"is one of the most kind, caring thoughtful human beings you could meet and is full of happiness. I would pay just for the experience of having "Guy" make me feel welcomed. We also had some construction noise at 6.00am for 3 of the 6 days which was "jack hammering" apart from that we enjoyed our stay and the beautiful city of Montreal.

I stayed at this hotel because we had a conference here. I travel a lot and a get to see all type of hotels. I really have mixed feeling about this hotel. Looks like it has a lot of potentials. Unfortunately, the hotel is falling apart. Fisically and service wise. The day we checked in they had no system, so they were trying to do everything manually. This made my check-in process long and tedious. In addition to this, the hotel was having mayor repairs been done. No elevator working, no escalators working and to this please add construction noise all day. But wait this does not end here. Next morning I try to get room service and guess what?? No room service!! It was canceled due to staff problems. This gets better end better. I needed some cash to tip the bartender and the ATM does not work! So I try to get some cash at the front desk and there answer is sorry we can't help you. Getting cash at a front desk is a basic accommodation in international destinations. It seems the staff was doing there best but unfortunately it was not enough to get this hotel up and running properly. Avoid this hotel. I really hope they get there act together. Sorry for the long review! :)

I truly do not understand how Bonaventure hotel holds four star reviews. It is mediocre. That lovely restaurant with pond that looks so inviting on pictures, it is not for regular costumers. Yes, it is false advertisement. There is no view either. No parking. The reception staff is rude. The fridge in the room is empty, no water or anything in it. Hotel itself is not quite in the center looks more like a financial district. Those two stars are for cleanliness and heated pool.

What more can you ask for in a hotel? Centrally located, with a rooftop view of Montreal. Their outdoor rooftop garden and adjacent pool are beautiful and open year round. Gorgeous lobby, updated to be 'boutique-chic'. Guest services were polite and helpful and very knowledgeable of the local area, check in was a breeze. Now...I will preface this with the fact that I am on a business trip, because it I were paying for this room, I would've demoted to a 3. On the way to the rooms, there are sections of the concrete walls missing. Some of the signs are askew and/or missing. It looks like all of the hallways are in construction mode (It's been here since 67...perhaps a facelift underway?) this is offputting, but excusable. The room, however, was not. Bubbling, peeling wallpaper, poor wifi access (which they try to make up for with a LAN drop...I don't have a LAN port on my laptop aaaand my husband used it, it doesn't work). And a door that slams shut (and hit me in the face when my husband let go of it). The bathroom door doesn't even close properly. For the price, I would expect USB ports somewhere in the room, a decent coffee maker, a door that is maintained properly, wallpaper that is stuck to the wall properly and decent wifi. At least they have great service.

This terrific Hilton hotel is located in downtown Montreal, just a few minutes away from the Bell Centre, and just seconds away from the underground mall, the subway and Place Bonaventure. It also has a parking lot where you can either self-park or use a valet, each at an extra charge but very convenient. Oh and did I mention that there's a Tim Horton's about fifteen seconds away? What more could you really ask for, seriously. The hotel itself is like nothing I've ever seen. There is no lobby on the ground floor. It is located above an office building and you'll have to access it using an elevator. Once on top, you'll find not only the lobby, but a restaurant, a heated outdoor swimming pool and the rooms. The decor is unique and is an architectural disaster. While Montreal isn't exactly known for it's amazing architecture, the hotel is a real eyesore, with some weird concrete walls in the hallways but it's easy to ignore as the rooms are spacious, clean and comfortable. The front desk people were terrific and checked us in efficiently in our three rooms and after dropping our suitcases off, we rushed to the swimming pool which is very unique - You go into this special, tiny room and proceed to get in to the water before going through a tiny tunnel that will bring you outside. Nothing beats swimming in an outdoor pool on a snowy day. The hotel is affordable, especially if you use Expedia like we did and we had a terrific stay there, especially since it was so close to everything. I wouldn't hesitate to stay there again in the future when in town.