Hotel Boutique Castillo Rojo

The staff at Castillo Rojo was super helpful and friendly - really great service orientation. The hotel was charming and the inner patio was a cool place to wind down after traveling that day. The room was spacious and comfortable. The location was good, nestled in a colorful neighborhood with many eateries and near the base of Cerro San Cristobal (a must-visit in Santiago). Didn't check out breakfast as we had a very early departure but they kindly made us a to-go bag! Perfect place to stay!

Castillo Rojo offers a warm, stylish, and memorable experience. We had such a wonderful stay. It is perfectly located near restaurants, bars, and cultural attractions, making it easy to explore the city. The staff are exceptionally kind and welcoming—Erica and Alvaro were especially helpful, offering great advice on what to see, how to get around, and assisting with arranging activities and transportation. The hotel’s design is impeccable and thoughtfully done, creating a space that is both comfortable and visually beautiful. Highly recommend a visit!

My husband and I stayed for two nights December 10-12. Out of the 4 hotels we stayed at on our trip to Chile, this was by far the best. The front desk staff was bi-lingual and very helpful. Veronica, Andy, and another gentleman whose name escapes me, went out of their way to book us reservations, give us advice, and just make it a great experience. The room was elegant and cozy. Best bed and bedding on this trip. We stayed up a few flights of stairs (no elevator) in room 13. The wine area on level 2 was great, and we loved the location close to the park, Bella Vista patio, and some great food options. We enjoyed Galindo’s and El Meson Nerudiano a lot! The included breakfast was also great. We are planning on staying again when we come back to Chile. Thanks!

Great experience in Santiago! The hotel was lovely, extremely well located and the courtyard where breakfast is served was dreamy and calm. The decor was well curated and the staff attentive, especially Erika and Alvaro. Would highly recommend to anyone looking for the perfect, curated stay in Santiago.

Throughly enjoyed my stay at this hotel. The breakfasts were delicious and a pleasant way to begin the day.|Staff, all go out of their way to help and make your stay as comfortable as possible.||The linen was excellent cotton, and the room I had was comfortable.||The location is great being where there are plenty of local restaurants. I felt safe in this area.||Being originally a house of over 100 years old, the only downside imo is the noise from other guests. You can also hear the music from outside, but that is generally pleasant.

Booked this hotel from Sunday, 26th Oct 2025 to Friday, 1st Nov 2025 while on vacation at Santiago to relax after a 7-day hike in Patagonia (W-Trek in Torres del Paine National Park). We stayed in Room 13, which was on the third floor. It had a very large bathroom, a closet that contained a bar fridge and a safe. They've provided a couple of disposable slippers and a pair of comfy dressing gowns. ||Our first impression of this hotel was that it was charming, as the red-facade building echoed the 1920s character, both externally and internally. Our room had a thick hardwood floor, vintage fixtures, and period touches reflected in the hung artworks and decor. Our king-sized bed was comfortable, and the linen felt like 1000-thread-count.||The location was excellent. Close to plenty of restaurants. The funicular was a 2-minute walk away. Definitely walkable to the Fine Arts Museum, San Cristobal Hill. Nightlife was just a block away. From Room 13, we rarely heard any outside noise; the windows were double-glazed and offered good sound insulation. ||There is a 24-hour free water, tea and coffee station on the first floor. At 5pm, there was a complimentary wine social, but we couldn't attend because our daily itinerary clashed. The complimentary breakfast was standard.||The staff were always friendly to talk to—commendation to Veronica and Miguel at the front reception and Andy at breakfast. Apologies, we can't remember his name at the front desk; this staff member was very helpful in directing my husband to the pharmacy to purchase cough medication. ||The only con is the lack of an elevator, which can be slightly inconvenient for those with heavy 30kg luggage.||Overall, would definitely stay here again if we come back and visit Santiago.

Castillo Rojo is one of the best boutique experiences we have ever had. It was cozy, historical, well kept even during renovations, and homey. We loved the breakfast and the bed was very comfortable. It is a great place to relax after a day of exploring or a night partying. The staff goes above and beyond to cater to your needs. They helped with arranging transportation, booking experiences and other needs in order to be able to see Santiago as a local.

We loved our stay at Castillo Rojo! The rooms are really beautiful and I love that they have wine hour in the afternoon so you can mingle with other guests and exchange travel stories and tips. The staff are all so helpful and kind. The area is really nice and safe too with lots of interesting bars and restaurants nearby. It's also very close to the funicular to go up to San Cristóbal Hill, park and cable car for amazing views of Santiago and the Andes.

We stayed at "El Castillo Rojo" in Santiago (Chile) for one day on our journey to Patagonia. And yes, yes, yes we loved this place with its unique ambiance, spacious rooms and awesome breakfast. Super professional front desk service and then there is Sebastian. Hahaha, what a character! If he is still around by the time you get there, you will understand why he is worth to be mentioned in this post. Overall, this "Red Castle" will mark positive Chilean memories for you, of that I am sure. Enjoy!

Stayed in this hotel for a couple of nights while visiting Santiago for a family engagement. It used to be a real castle! It comes with breakfast downstairs in the morning, fresh and convenient. The restaurant and hotel have a little cute courtyard. The staff was very helpful at all times! The hotel has a lobby extension on the first floor with a complimentary hotel guests wine hour every night at 5 PM which is super relaxing! You can walk out to the balcony and watch people walk by on the plaza while sipping on your libation. The lobby also has free coffee for hotel guests through out the day which is very convenient! The room we stayed at had a very comfortable bed and very interesting (historic) decor.

My friend Joe recommended this boutique hotel because of its location near restaurants and shops. The bed was comfortable, the room was immaculate and spacious, the bathroom bright and spotless. I spent US$127 for one night and paid an extra US$45 to extend my checkout until 5pm, as my flight was not until 8:30 pm. I enjoyed its proximity to numerous restaurants and shops. I had dinner at Barrica 94 and lunch at Azul Profundo; both were excellent. I will stay here again the next time I am in Santiago.

This boutique hotel feels just like home, maybe because it used to be one. In this hip area this is the best choice. Set just a few steps away from the chaos that can be Constitution and is Pio Nono, it is perfectly situated. It is extremely comfortable and the staff and services are outstanding!!

Incredibly charming boutique hotel in the heart of Bellavista- easy walking distance to many sights! Staff was very atttentive, breakfast was tasty & our room was well appointed. Would highly recommend!!

First time visiting Chile. Staying in Santiago there is only one place to stay and that is Castillo Rojo. Located in the midde of it all shopping, dining and the Bohemia of Santiago. This quaint Castle turned into a 19 room boutique hotel each room with its own personality. Beautifully decorated and so much thought given to the littlest of details. My wife and I are having a second honeymoon. We love it, love it, love it. We highly recommend. Staff is great and personable. Looking forward to coming back again..