Laura
Google
Words cannot describe how magical this place is, it is so much more than a hotel. This is a beautiful place that fuels your soul and makes you feel right at home at the same time.
My husband (then-boyfriend) and I stumbled upon and stayed at this hidden gem 2 years ago when we visited Lanzarote for the first time. It is perfectly situated in the quiet town of Teguise that is full of charm and character. I still remember the first moment we stepped foot in this hotel, the environment instantly brought a sense of calmness and tranquility. The entire hotel from the courtyard to each little detail of the hotel room is thoughtfully designed and curated to enrich each guest's customer experience.
Featuring a stellar (one of the best) restaurant on the island, led by chef Victor, who truly presents local food products in the best way. There was even one evening where we were disappointed by the dinner at another restaurant on the island, so we hurried back to Hotel Palacio Ico before the restaurant closed to have a proper meal! We are in shock that they don't have a michelin star yet! This hotel also has THE MOST INCREDIBLE breakfast spread ever!
2 years later, we invited our closest friends and family to fly from Asia and North America to host our intimate wedding at this magical place. All of our family and friends were so impressed by their experience and unanimously told us that it was their best trip ever - from the customer experience, to the ambiance, to the delicious food and wine. We could not believe it but this experience surpassed our previous experience. Our guests were also obsessed with the decor of each space, from the room to the common areas, it is a place filled with unique character!
First off, the hotel owners Sonsoles and her husband, they made sure that all of our guests and us feel so welcomed and taken care of. The house keeping team were always on top of everything, making sure that the service was only performed when the guests were out of the room and completed before the guests returned to their rooms (yes, it may seem like a simple thing but the level of execution from this team was impeccable). The Sommelier Ivan is extremely knowledgeable and my husband and father had the best time bonding with him. Now that we are back in Canada, we actually are still purchasing the wines that he recommended during our stay.
Although it has been 2 months since our wedding dinner, our guests are still talking about what a wonderful meal they had at our wedding, prepared by chef Victor and his team. It is rare for a restaurant to be able to consistently produce incredible meals, so we are thoroughly impressed that Chef Victor and his team are still creating the most amazing meals ever (2 years after our first meal)!
And a very big thank you to Zeneida and Charly for making our stay so memorable! We are so honoured to be able to celebrate our special day here.
This is the place that we always want to return to. It delivers an elevated and unforgettable experience for each and every guest without pretentiousness. The passion, warmth and thoughtfulness of the personal touch from the staff is what truly makes this place stands out.