jwb1011
Google
This hotel was not great. I’ll start with the worst of it: I work remote in the US and specifically requested an area to take calls. The front desk assured me I could work “peacefully” from the rooftop bar area as it would be closed at 11. What they didn’t tell me is that the bartenders would be too busy having a party, banging things around, hooting and hollering, all within eyeshot of me trying to take a conference call. I asked them several times to be quiet and was promptly ignored. I had to run away and work from the spa desk, until a night manager came in and started yelling at me for being there and saying I had to leave immediately. While I was in the middle of a call.||This kind of service is beyond deplorable and absolutely not acceptable. How dare you make your paying guests feel unwelcome! As if the constant badgering to sign up for their loyalty program weren’t enough so they can spam your inbox, I would never be loyal to this brand after the treatment received.||Other items worth noting here, the air conditioning does not work, it doesnt matter how many times you reset the thermostat or call down to the front desk and ask them to fix it, no one will come and it will not blow any air, so prepare to be warm. The beds were also uncomfortable. Lastly I found the room service menu to be lacking any healthy or vegetable options, their only vegetarian option, a vegetable curry, was “finished.” ||The last day the wifi stopped working, no attempt to fix it by the staff, just told to “deal with it.” ||I would much rather advise you to visit Ronda as a day trip, spend a few minutes admiring the gorge and the bridge, and move on. It’s not worth a stay, and definitely not at this hotel.