Hotel Château Gütsch

The setting for this hotel was wonderful. The funicular next to the hotel made it very easy to get into town. The staff was nice and helpful. I had ordered flowers for the room but they never arrived. I was credited for them however. I loved looking out over Lake Lucerne in the morning. The location made it easy to get to the sights we wanted to see. We loved our visit to Switzerland.

Even without staying overnight, our visit to Hotel Château Gütsch was memorable, primarily for its spectacular location atop a mountain overlooking the picturesque city of Luzern. The panoramic views from the hotel are truly breathtaking and provide a perfect backdrop for a leisurely visit or dining experience. The hotel itself exudes a charming medieval aura, aligning with its concept and enhancing its historical appeal. The restaurant at Hotel Château Gütsch appears to be of high caliber, promising a classy dining experience in an exquisite setting. I would highly recommend stopping by Hotel Château Gütsch even if just to take in the stunning views of Luzern or to enjoy a coffee. It’s a fantastic way to experience a piece of history while enjoying modern luxuries.

My partner and I went to this hotel for drinks at their bar. We had to go up the stair as their lift to the hotel was broken and believe me when I say its not easy to get there through the stairs. We actually had booked this hotel initially for our trip to lucern and cancelled it as we found a better. Anyways, after we arrived we were directed to the bar and sat down by this strange waiter. Thr building itself looked nice and the food and drinks were nice aswell, a bit pricey but what we ordered tasted nice. The issue here apart from the fact that you have to go up a hill by foot to get to the hotel was the strange waiter. I initiwlly enquired on the bar menu about a dish that I couldnt quite get what it was and the waiter simply said ohh dont "thats not for you" when I said how is it not for me? I want to know what it is, he said ohh I dont like it myself its a fishy dish. Basically it was clearly an expensive luxury fish dish but how dare him say "thats not for you" like if I wasnt luxury enough for him to order that food! He didnt know me! Extremely condescendant waiter, train your staff better! And teach being condescending and rude like that is NOT OK!

Anyone who gives this place anything less than 5 stars is OUT OF THEIR MIND!! The hotel is beautiful with stunning views and patios everywhere. It has its own private lift down to the street. Lucerne is an amazingly beautiful city to walk around in. The staff service is one of the best I have encountered. The bar, and they need a major shout out, has an amazing assortment of mixology drinks and the bar tenders are ALL COOL AS HELL!!! They absolutely made our stay at the castle. The place is so fun, the bartenders come back and hang out on their off-nights. My family absolutely loved their stay and we were sad to leave. Max at the front desk was super helpful and very funny!

This is an amazing hotel. The most amazing thing about the hotel are the people. At the bar, at the reception, at the restaurant.|They smile, they treat you with kindness, they make jokes and they are simply exquisite. |Super clean rooms, great food, smooth check in and check out operation. I could live in this hotel 😂

Amazing location with wonderful view. I‘m sure that there are great rooms that are worth their price. Our little cabin was definitively not. Totally overpriced in my view. Reception was not well trained and did not give us all the information needed and expected at arrival (e.g. that no cable train is running and that the shuttle bus only runs twice an hour, WiFi instructions were wrong initially). Breakfast service was also slow and uncoordinated. Breakfast was not as expected, quite simple for the price.

To reach the hotel you can do a 30 minute walk-hike from town. The view is amazing and there are also benches to rest on your way there. So when I first enter the hotel, I faced a strange man, which I guess was the manager. To be honest, I didn’t like his behavior, he was a little bit snob. I said that I called reviews and I asked if there was any available table for the restaurant and he said that I have to wait a little bit for the table to be freed. I wasn’t very satisfied because 10 minutes before my arrival I called and they said they have available tables and I don’t need a reservation. I waited for a little bit and shortly after a table was available. The service wasn’t that great but the dessert was delicious. The atmosphere was coat but it was very noisy. There wasn’t any music and I could hear the people talking which was a bummer. I really loved the menu and the commentary after each drink. I found this little detail very smart. I recommend going there for a cup of coffee but not for lunch because the prices are unreasonable. 18 euros for a cocktail?? And with this average service? I had higher expectations but in conclusion it was a nice experience.

We dined in the bar and restaurant and enjoyed the gorgeous view. The hotel reminds me of the Beauty and the Beast castle and has modern interior touches amidst the older castle feel. The bar boasts great views and we had drinks and appetizers there. Then we had a group dinner at Restaurant Lumieres and had a pre-selected menu. The burrata was amazing and the fish was very good. We did have a few hiccups where one cannelloni was not prepared (even after submitting all the orders ahead of time) yet they quickly made another one. The service was good and they always kept the drinks filled and brought out the courses at the right time. I cannot speak to the hotel rooms however the views from the bar, patio and restaurant were breathtaking!