Hotel de la Coupole Sapa - MGallery Collection

Hotel de la Coupole in Sapa was truly one of the most beautiful hotel experiences I’ve had in Vietnam. From the moment you step inside, it feels like you’ve entered a world of French elegance blended perfectly with the charm of Sapa’s mountains. The interiors are stunning — every corner is thoughtfully designed, yet it never feels overwhelming. Our room had breathtaking views of the valley and the soft clouds rolling over the hills in the mornings, which honestly made it hard to leave the bed. The atmosphere throughout the hotel feels calm, refined, and quietly luxurious. The service was just as impressive. The staff were warm, attentive, and genuinely kind — and they went out of their way to help me with photos around the property, which made such a difference and added so much to my experience. Whether it was arranging transport, suggesting places to visit, or simply checking in to make sure we were comfortable, everything felt effortless. Breakfast was another highlight, with a great selection of international dishes. There weren’t many Indian options, but with the variety and quality available, it didn’t really take away from the overall experience. Everything was fresh, beautifully presented, and enjoyed with incredible views. What I loved most is how the hotel feels like a destination in itself. After long days exploring Sapa, coming back here felt like returning to a peaceful, elegant retreat. If you’re visiting Sapa and want a stay that feels both luxurious and soulful, Hotel de la Coupole is truly special. ✨

This place is very nice. The rooms are so cozy and the beds are very comfortable. We found the accommodation very nice. There is more things here than we could do in our short time in Sa Pa but it just means we have to come back to experience more. The breakfast was the best so far out of all the cities we have stayed in. The location to food/shops/spa is very convenient. The pool looks incredible and the gym is very nice. We were happy to find out the trolley building to get up to Fanispan was just a short walk in the same building! Staff was amazing and very helpful when we needed anything. I would stay here again in a heartbeat.

This hotel really impressed us. The design is striking and so detailed, and you notice it throughout the entire building. It is so visually memorable. The location is right in the centre of Sapa, which made walking around town very easy. The staff were very attentive and very helpful during our stay. The room was clean, warm, and comfortable in the cold weather. Breakfast was good with many options. We were also impressed by the Christmas buffet. Everything was well organised, the selection was generous, and the food was very delicious. The indoor heated pool was a highlight. It is large and beautifully designed, with emerald green marble columns, decorative statues, and pink chandeliers hanging above the water. One big improvement would be keeping the pool area STRICTLY shoe free, so guests do not enter wearing outdoor shoes for hygiene reasons.

Beautiful hotel in the heart of SaPa. The staff were absolutely lovely and were very kind and helpful given we arrived early in the morning on the train from Hanoi. They also helped us arrange a day tour for hiking the nearby villages. If you plan on taking the funicular and cable car up to Fansipan, book it through the hotel to receive skip-the-queue VIP access - it saved us hours on a busy day. The breakfast buffet is epic, and the cocktail bar on the top floor is stunning. The only minor area for improvement is the price of food and drinks; even at hotel prices, they are significantly higher than everything else in the area.

Booked this luxury hotel in Sapa with very high expectations. It is indeed a beautiful place with unique architecture at every corner of the hotel. The management carefully prepared a birthday surprise in the room with a cake, a plate of fresh fruits and a hand written card by the hotel manager. The only downside is that certain parts of the room look old and dated, especially the bathroom. There was even permanent stain in the bathtub. For the same price we probably would love to try other premium hotels if we visit Sapa again.

Currently here for one more night and can’t wait to get out of here. I was in sapa 9 years ago, the best hotel then was Victoria(?). In so many years, the area has developed considerably but I guess the hotel standard hasn’t improved much. For the Coupole hotel to receive such high ratings is disappointing. Service effort seems to be the only area that feels 5 star. They attempt to provide an old luxury European inspired experience. However I feel it’s missed some key areas that are expected in a 5 star resort. Tacky design. Throughout. I think they wanted a lot of character… but it’s tacky and cheap. Some decor choices are kinda creepy. A lot of it is just poorly executed. Cleanliness. 1 star. Rooms are filthy. I think they think it makes it feel old or vintage. It’s just a dirty room. Comparable to some bad airbnbs I have had the unfortunate luck to have stayed in. Invest more in cleaning supplies and less in staff standing around to open the doors. Mold and mildew in the bathrooms is not appealing. Food. Breakfast buffet was included in our stay. It’s was not exceptional, 4 stars. Having stayed at the Hilton da nang, and Jw Hanoi on the same trip makes the stay at the hotel de la Coupole that much more difficult… can’t wait to get out of here. Hope this data point provides some needed contrast to the other reviews.

I am staying at Hôtel de la Coupole in Sapa currently , and it was truly an unforgettable experience. The overall design and architecture of the hotel are absolutely stunning — every corner feels thoughtfully crafted, detailed, and elegant. It’s hard to imagine any other hotel in Sapa that could surpass the beauty, atmosphere, and character of this place. On top of the impressive design, the service here is exceptional. Every staff member I met, from the front desk team to housekeeping, showed genuine friendliness, helpfulness, and professionalism. Even the young staff member taking care of the indoor swimming pool was incredibly courteous and attentive. Their warmth really made my stay feel special, and they are all truly deserving of a full five-star compliment. My room was comfortable and spotless, the facilities were well-maintained, and the hotel’s ambience made it feel like a luxurious retreat above the clouds. The breakfast selection was wonderful, the location is convenient, and the overall atmosphere blends French elegance with Sapa’s unique charm perfectly. I highly recommend Hôtel de la Coupole to anyone visiting Sapa — it is a rare gem with outstanding design and even more outstanding service. I will definitely return.

The hotel itself is excellent—clean, comfortable, and well-maintained—but the real reason I would definitely come back is the staff. Everyone was genuinely kind, welcoming, and always ready to help. Special mention to Mr. Ta, who went above and beyond to make my stay pleasant. His kindness, professionalism, and warm attitude really made a difference and made me feel at home. Great service like this is what turns a good hotel into a memorable one. Highly recommended, and I look forward to staying here again.