NonoyPogi
Google
Our stay at Hotel de la Coupole - MGallery was absolutely wonderful, and it’s the exceptional service that truly stood out to us. The hotel itself is beautiful, with stunning interiors and an atmosphere that combines elegance and comfort perfectly. We felt pampered throughout our stay, but what made this hotel truly special was how the staff went above and beyond to care for us during an unexpected situation.||Unfortunately, my wife became ill due to food poisoning from an outside restaurant. We were incredibly impressed by how the hotel staff handled the situation with such genuine care. Not only did they immediately offer to take my wife to the hospital, but they also made sure she was comfortable by bringing us ginger and lemon tea to help soothe her stomach. The staff checked in on us regularly, ensuring my wife was okay, and to our surprise, they even sent a beautiful gift basket filled with chocolates, macarons, and a thoughtful handwritten letter from the hotel manager expressing their concern and well wishes.||This level of attentiveness and kindness is something we will never forget, and it made our stay at Hotel de la Coupole so much more memorable. Despite the hiccup, we truly enjoyed the luxury, the beautiful rooms, and the exceptional service provided by the staff. We felt cared for in every way, and we can’t thank them enough for making a challenging situation easier to handle.||If you're looking for a hotel with amazing service, a stunning ambiance, and genuine hospitality, we highly recommend Hotel de la Coupole - MGallery. They turned what could have been a very stressful situation into one we will always remember with gratitude.