Christopher F.
Yelp
We had a car and drove from Biarritz to San Sebastian. There is only a very small driveway and this made parking difficult. The hotel can only be legal entered from one direction. I would not see my car again until we left. No way I was going to try to drive again. The good news is that they have valet service. The bad news is that it is 23 Euros per night. My advice is too leave the car if possible. You could also investigate public parking options but I was too lazy to do so.
Once we parked the car, we came to the check in area which was small. There were many people with suitcases waiting. It seemed very chaotic, but we were seen within in ten minutes so this was not so bad. The front desk was helpful. The spoke good English which was helpful since my Spanish is very basic. We received our room keys and headed up to the room.
Although we had reserved a city view room online, they gave us a corner room with an ocean view. Not sure how that happened, but thanks. There were two balconies - one with a view of the ocean and the other a city view. The room was spacious with a king bed, desk, minbar, and couch. There was a sizable closet. It was nicely decorated and had pictures of old movie stars. The bathroom was large and double sinks. The provided toiletries were nice. This was a very nice room indeed. Temperature control was good. Wi-Fi was fast and free! One negative was no USB outlets. I could hear the people next door enter and leave their room. It was otherwise quiet. City noise was minimal despite being right on the street. We slept well.
Throughout the stay, I found the staff to be helpful, friendly, and fluent in English. We did not spend anytime in the lounge/bar, but it was very nice in appearance.
The location of this hotel cannot be beat. It is right on La Concha so you can smell the sea if you open the windows. Old town is a ten minute walk. Many attractions are within walking distance. I was able to book this for about 135 Euros a night. I felt like this a was a very good deal (excluding the parking).
To summarize, the pros are the room, the staff, and the location. Really, the location is awesome. Well worth it.
The cons are the expensive parking fee and the small driveway. If you are bringing a car, you may want to look at other options. I was also disappointed that there were no USB outlets which is somewhat unacceptable in 2017.