Hotel des Balances

My husband and I spent 3 wonderful nights here in July. I booked the Superior Room (406) with double balcony for the most incredible views of the Reuss, Chapel Bridge, and Mount Pilatus. Our room was clean and spacious with a large, comfortable bed. It’s in a fantastic location in the Old Town within walking distance to everything. Highly recommend!

Absolutely fabulous!!! Visited with my husband for a Babymoon in July. Perfect location right across from the main (gorgeous) church and in heart of “old town” Lucerne. 5 minutes from train station and main ferry station (but not close enough to hear either). Quiet. Luxurious and spacious rooms. Fabulous European breakfast (I need to come back not pregnant for the sashimi and mimosa bar!). Michelin-ranked restaurant. Thank you for a wonderful stay!

Stayed there for one evening. The room was fantastic overlooking the river, the staff was great, and the location was superb. I enjoyed a glass of wine in the restaurant that is right on the river. Lovely hotel.

We love our stay in this hotel. River view from the balcony is superb. Location is great. Staffs are friendly.||We booked for two rooms, AC in one of the rooms doesnt work properly but they provided a fan which is good when the weather is not too warm.||Overall is a very nice hotel to stay.

Great hotel in heart of city/old town||Front desk staff was attentive and kind||We booked a family room, but with the sofa bed open there was virtually no circulation space. But also semi to be expected in an older building as a city hotel. There was a good amount of closet storage space.||Balcony was great and we enjoyed a room service dinner with as good or better view than dining in the restaurant terrace

This restaurant is an absolute mess. Make sure to make reservations in advance, but luckily they were able to fit us in due to us promising to eat super super fast and early dinner at 5:30. Everything we ate was amazing and one of the best restaurants we had at on our tour of Europe.

Writing about the restaurant - We had an amazing experience at Restaurant Balances. We were celebrating our honeymoon and the staff went out of our way to make us feel extra special. They decorated our table, gave us an amazing seat on the river, and the service was amazing. The server we had was so friendly, so helpful, and she made the experience that much better. The food we were worried would be out of the norm of what we typically eat, but every item we had was delicious. For us coming from America and being used to American food, this food was outstanding. It was the best meal we’d had all trip. Highly recommend if you’re looking for a quiet, peaceful, romantic, or luxurious meal!!

Our favorite stay during our month in Switzerland. Stunning view from the balcony, comfy bed, good A/C, great breakfast, friendly & efficient staff. We booked 3 nights, then cancelled our next stop to stay here one more night. Very convenient to train station, dining, Mt Pilatus (fun day), Burgenstock (fun day), and Rigi Helm (ok). Plus plan a day just to walk the city, by far the prettiest in the country.

Perfect in every single way. Amazing room, incredible stunning view, kind and considerate employees who went above and beyond. By far the best hotel experience I have ever had. Cannot wait to come back. P.S. look at this view from the room.

The hotel is situated in the old town. We had a room with river view and balcony, which is absolutely worth the additional price. The deluxe room was small but clean, the beds were comfortable. The view of the river, Jesuit church and mountains is just amazing. Just a few steps from the hotel are great caffee shops, bakeries and restaurants. The hotel restaurant is excellent, too.

Beautiful historic hotel (that's been completely renovated)! Great location, on the river, right in old town. Amazing rooms, balcony's, views, service. We considered so many hotels when researching Lucerne, we made the right choice! Valet took the car off our hands, they stored our bags before and after check in. Welcome drink. Room had every amenity. Had a wonderful stay. Perfect location! Note: you can drive on pedestrian roads to get to the hotel.

Our room was spacious for European standards. The balcony was ample with a nice table and chairs and the view is sooo nice. We were welcomed to free Prosecco as we waited for our rooms to be ready since we arrived a little early. The restaurant has an extensive selection of exotic meats. Veal fillet, deer, venison, duck, and etc. Food is delicious and we recommend it. I can't figure out how to put 1/2 stars but I would give this place 4 1/2 stars for location, convenience, amenities and courtesy. The building itself is also quite pretty outside. It's an old building too. I had a history lesson about WWI & WWII about Switzerland not beiNg bombed so many buildings are From 1400s. Sooo, don't look at the paintings too long...I swear it blinked at me....JK. Beautiful hotel!

Arguably one of my favorite hotels I've ever stayed in. I will make it a point to stay again. From the moment we checked in, I knew this was going to be a great hotel and stay. The staff is amazing, amenities are nice, location can't be better, the views are to die for...and? The restaurant at the hotel might be one of the best dining experiences I've ever had. I'm in the wine business and the wine list and interesting selections by the glass make this list among the great anywhere. I cannot recommend this hotel more. I'd give it 6 stars if I could.

This hotel is absolutely stunning. They have rooms with balconies overlooking the river, as well as rooms that overlook the town. We are in room 301 which overlooks the town and the room is just lovely! The room is mainly white and is super clean. There are blinds on the outside of the window that can be closed so you can allow wind to still flow into the room. The bathroom has a small gift bag filled with L'Occitane procducts (big plus!). The parentals have a corner river facing balcony suite (209), and the view is quite breathtaking. The service in this hotel is spectacular. I'm staying here again when I return to Luzern!

The room is lovely. Cozy. I am disappointed that we were assigned a room in a corner, right next to the construction work. It is off season and the hotel does not appear to be at capacity. There should have been plenty of quiet rooms.

Amazing hotel with a stunning view looking over the river. The receptionist are very warm and welcoming. She told us about the Licht Festival and even have is a map to use to check out the various locations to find more light fixtures. This hotel is close enough to everything you would be looking to explore. The only downside I can find to give this hotel is the lack of included breakfast. However even with that, there's no way I could give this place anything lower than 5 stars. Great place if ever visiting Lucerne!

My family and I had a great dinner a few days ago at the hotel restaurant. The restaurant has a nice balcony outside overlooking the river through town. The food was top quality. We had a few different dishes including steaks, prawn skewers, and fried goats cheese. All the dishes are nicely prepared and taste great. Overall with this restaurant you get what you pay for. Great food, attentive service and a nice view. However expect to pay about 90 CHF per person for two dishes and a nice bottle of wine.

Gorgeous hotel right on the river. The rooms are very well done, and the restaurant has a great menu. The location could not be better. This is my favorite place to stay in Lucerne.

Pleasantly surprised by this hotel! Not only is it perfect in cleanliness and crisp but has character galore. And I doubt there is better location this time of year. The Christmas markets are just steps away. Walk ability for shopping is unequaled. We had 3 rooms, the riverside ones were simply magnificent at sunset. A gem!!

OMG This hotel is the BEST ever. Request a room on the river side. We requested and received a junior suite on the 4th floor (room 409). It had a separate sitting room with a couch, chair, desk and TV and mini bar (unfortunately the mini bar was completely packed so if we needed to use the fridge (which we did) we had to pile the mini bar products on the floor. They had an umbrella and a hair dryer and a scale in the room. Each room was beautifully decorated. The bedroom and balcony had a perfect view of the Chapel Bridge and the Jesuit Church. The hotel provided a bus/tram pass. The staff were friendly and helpful. The bed was VERY comfortable. We have stayed in some amazing hotels but this one is definitely one of the best ever.