David Brown
Google
It is rare indeed for me to feel so compelled to write a review of any nature, let alone such a negative one. However, compelled I am!
I made a table reservation here for myself & two teenage children while we were staying in Seillans for a week in August. A lovely setting on a warm summer's evening bode well for a pleasant experience, but the reception was far more frosty! I have to say that in over 40 years of visiting & dining in some wonderful restaurants in France, I have never felt less welcome as a patron of any restaurant! The restaurant staff were incredibly rude & arrogant & very unfriendly. Having been seated it was at least 20 - 25 minutes before anyone even brought a menu for us to look at, let alone to ask whether we would like anything to drink. Actually quite embarrassing to be totally ignored in such a way, & when someone did finally bring some menus I had to ask them if we could order some drinks - there was certainly nothing forthcoming!
I would add that although my French isn't the best, having visited so extensively over the years, I always converse in French, to the best of my abilities, as do my children. They will also eat a full three course meal like any adult - & are not simply being seated in order to request chicken nuggets, & are impeccably behaved! So it really does rile me when a pompous, arrogant restaurant feels that it is acceptable to behave in that manner towards me for the privilege of me spending comfortably over 200 euros with them for dinner for three, all presumably because I am English. I wouldn't dream of ever returning, & if you are English I would think seriously before booking a table here. Chez Hugo was far more friendly!
edit: Having read the response from the owner. It most certainly was not merely the way in which we were treated when we initially arrived at the restaurant which was disappointing. It was the way in which we were treated by the restaurant staff (with one exception - a lady who was actually very nice) throughout the service. Perhaps I should have made that clear, so I apologise.
You may make light of this as you wish, & portray your disappointed customer as nothing more than a sad loner who roams the world looking for things to complain about, but I can assure you I am far from being that individual! If you cannot take the criticism & feel it appropriate to mock one of your customers for taking you to task, I guess that is your prerogative, but doesn't necessarily paint you in the best light.