Hôtel Restaurant & spa Disini Montpellier Est, The Originals Relais

Where to even begin with this establishment. We had called on July 25th to reserve the lunch + pool access package for August 16th. Upon arrival, however, we were informed that there were no loungers available by the pool as they were “fully booked.” Naturally, we mentioned our advance reservation. The receptionist—who neither welcomed us nor apologized—immediately blamed a colleague, claiming she was “unaware of the policy” and telling us that hotel guests take priority over visitors. Fine. We chose not to make a scene and went ahead to enjoy lunch at the restaurant. That’s when things became… interesting. 🤔 The set menu is priced at around €40 per person; we selected the vegetarian option. It is truly remarkable how completely tasteless a kitchen can manage to make a dish—apparently herbs and spices are kept under lock and key here. Some of the listed ingredients never made it to the plate, while others were presented under pompous titles that did not depict the disappointing reality (“jus reduction” turned out to be a bland broth). As for the “fully booked” pool, I have attached a photo taken during our two-hour meal. The view speaks for itself. The premises are charming at first glance, but definitely need more care—cobwebs, dead bugs, dust and garden leaves decorated the restaurant interior. Service, too, was notable mostly for its absence: no welcome, no apology, no 4 star service. Ironically, the only staff member who showed some genuine care was the one being publicly blamed for messing up our reservation. To sum it all up: a place with potential, sadly ruined by poor management and, it must be said, a chef that might need to reconsider his career choices.

Nice spot to spend an evening whilst in transit. My overall impression is that the property is a bit tired and in need of some TLC. (Tender loving care) it may be due to the favt that we stayed out of season but a 4 star should be sharp all year round. Small things like trashcan overfilled in parking, the garden in shambles with potted plants right and left…the rooms are fine but need a refresh to keep the standing IMO. Staff was fabulous with a great welcome and very flexible, Flora is a gem and took care of everything we needed to make the birthday we were celebrating with family a great memory.

I loved every second of my stay there. It made my whole weekend in the South of France extra special.

This hotel is very beautiful.🌎 The place and the gardens are gorgeous. ✨ At night they have beautiful lamps around the gardens and the restaurant. In the garden there is a beautiful circle that gives forest vibes. It has swings on trees and beautiful seats and couches and you can relax there with your friends or by your self. ⭐️The staff is very very nice, always there for you, always can help you with anything.😁 The restaurant is perfect. The food is absolutely delicious!! 🍌It’s a Michelin restaurant also. The waiters are always very nice, they are always there and you can ask them for anything. 😁Also when a waiter asked if we want coffee or something like that, the waiter said “vodka?” 🤣 He said it sarcastically to make our mood better 😁 We said “yes” sarcastically. 😂 When he brought us the coffee he also brought a glass for alcohol shots with water in it. 🤣🤣 We laughed so much, then he brought his own glass with water and we drank it together 😂😂 pretending it was alcohol 🤣 The waiters in the restaurant are the nicest waiters in the world! The hotel also has a beautiful big swimming pool and a huge jacuzzi. We recommend this hotel to everyone!!!! ❤️

It was a cold day in Castries - and the hotel temperature was set at 19º to be eco-friendly. The restaurant is disappointing. The food is well prepared but served on cold plates.

First impressions were odd, The hotel is trying to be a spa hotel but misses by a mile. Large open reception area but eerily empty! The receptionist had very little English and we had very little French so it was a bit Fawlty Towers. The place is very understaffed, it was almost impolite to ask for anything as they seemed to either be exhausted and alone or resting...The pool is nice but not that warm, the jacuzzi looked lovely, couldn't wait to get in but got as far as my ankles and hightailed it out of there due to fear of frostbite. The room was large, with two double beds (a family room I believe), but the patio doors to the balcony had no lock on it and to be honest having spent 3 weeks traveling around the south of France we had accumulated quite a lot of stuff, had our usual iPads etc with us so security wise we felt vulnerable. Dinner that evening was fine, not quite the gastronomic experience we had expected but just ok. There was no atmosphere here at all and apart from the pool area (which is small) very little to do. One thing they should note, please provide umbrellas by the pool and on the balconies for shade! The bathrooms are impossible to use if you have any kind of infirmity, I had knee replacements recently and although the bath looked lovely (huge high sided granite trough) it was totally impractical for a child or an older person with mobility issues. The small set of stepping stools just don't give you that feeling of safety! Also, check out how to close the bathroom doors, no handles! This place could be a great little hotel but the homemade DIY jobs and the lack of staff just don't match the concept or the price you expect to get from the description they give on their site. Pity.

We booked in here at the last minute driving home from Spain. The staff were lovely but the restaurant was a disappointment. You don't have a menu so you tell the staff the food you dislike - they bring you a tiny, really tiny starter and a pork chop for a main course. I wish I'd said I dislike pork. Cheap dish to cook - very simple and over priced. The bath in the bathroom was huge - if you are 60/70 you won't easily get out of it. The water pressure is brilliant. However the cost was too high for good water pressure. The swimming pool was empty and so was the hot tub but we are in April.......maybe the rates should have been lower to compensate. I would not go there again.

If you like solitude, this is the place for you. Though positioned as a Spa hotel, it has quirky decor and an unfinished look. The staff is skeletal but hard working and friendly. That translates into rather long waits for your meals and no laundry service.||I checked in late in the evening only to find that my WC flush wasn't working and the polite response was that it could only be fixed the next day. There was no suggestion to move me to another room. They were true to their word and the WC was fixed the next day, so no further issues.||There is one restaurant on the property and though the menu isn't extensive, the food quality is very good. The wine list is great as well though we did have a usual challenge when in France - my colleague wanted his beef well done and the waiter insisted that medium rare was the way to go. While well intentioned, it resulted in my colleague leaving his meal unfinished.||The rooms are large and there is a huge stone bathtub as soon as you walk in. When I say huge, imagine a four foot step up to clear the rim. Definitely not for the elderly or people with restricted mobility.

This is a really wonderful Hotel and one of the best restaurants nearby. I will definetly come back