Hotel I Portici

The hotel was in a good location - very close to the center of the city where all of the action is. The interior of the hotel is super nice, and they have a great breakfast buffet in the morning that is included in the rate. BUT the room was pretty awful. Old, with shoddy A/C, broken TV and the bathroom had a lot of mold spots. I did hear that they have some newly renovated rooms, so maybe you'll luck out! The service was really nice - all of the employees were lovely and very helpful, and there is parking next door which really helped us since we had our rental car. The terrace outside was also very lovely and the had wonderful service there. So, it's fine for a night or two, but not sure I would stay again.

We booked 2 rooms last minute bc our other hotel was terrible. Michele and Nadia were SO helpful finding us a last minute booking. YES the rooms were small but perfectly appointed, air conditioning worked great. The people there were very nice especially Diana at the breakfast. Location is unbeatable. If you need a larger room I would make sure to specify it. The lobby is peaceful and spacious and breakfast served in a lovely old theatre. I would stay here again for sure.

We were upgraded to a huge room. Massive bed that was really comfy. But the bathroom was tiny! One of the smallest showers I've ever had in a hotel of that calibre. Breakfast was good and the setting is amazing. It's a 15th century theatre, apparently. Staff are excellent. The terrace is great for a sneaky cocktail and the prices are very reasonable.

We had a great stay which was perfect from start to finish. Having spent just one night as a family with small children we arrived late and were welcomed with a glass of champagne. The room was clean and huge, the building is old hence the rooms aren’t too modern. However, having spent a quiet night (thick walls!) the breakfast the next morning in the theatre-like Eden restaurant not only had good food with a great variety but also something scenic. We enjoyed every minute! We were sorry to leave so early to catch our train to Naples

My husband and I had a bad experience from beginning to end at this establishment. We came for our honeymoon and at check in we were greeted fine. We went to our room and found no functioning water. We were told only after the fact and it didn’t return for an hour. We then also waited over an hour for our bags to come to our room only after going to reception to ask about them. The rooms were fine but they didn’t have something as basic as tissues and the air conditioning didn’t work that great. There is a ton of construction currently due to the electric tram that is being built all along the main road. We received notification that electricity would be out for a few hours one day but fortunately we were going to be gone for the majority of the day. Although they notified us the electricity would still go in and out at times outside of the time we were notified which was annoying. I had emailed ahead of time to find a spa for a couples massage 3 weeks prior to checking in. They sent me a place and I booked an appointment. We walked 30 minutes I was incredibly surprised when we walked into a full on construction site. I called the hotel and they were able to get in contact with the masseuse and have her come to the hotel room the next day. This was only after we were told that there was another spa another 25 minute walk back towards the hotel but they weren’t able to rebook us for anything but we could do it ourselves online. Not only that but since I booked a couples massage when it was time for us for do the massage there was only a masseuse due to lack of space for another and so the other person had to awkwardly do something else which they did not accommodate for. This hotels only saving grace is their Michelin star restaurant which we ate at our last night before leaving which was a great experience but it is clear that they are relying heavily on the restaurant’s reputation to sustain their hotel’s business. This is a 3 star hotel at best that has a connection with a 1 star Michelin restaurant.

The location is excellent – walking distance to everything. The staff were incredibly friendly and helpful. When we arrived, the air conditioning didn’t work, and the fridge wasn’t functional either. We had brought cold food, but the hotel upgraded us to a bigger room and stored our items in their fridge. At checkout, they even gave us an ice pack – great service! However, the dinner at the hotel’s pizzeria was very disappointing. The menu was limited, the food was bland, and the prosecco I ordered was flat, with no bubbles and sediment at the bottom. Also, a lot of noise from cicadas and the city, and many mosquitoes in the evening

My family and I spent two nights here in March. The family room fit us perfectly- it was very clean, comfortable, and spacious. The hotel is walkable to the train station for day trips (we did Motor Valley and San Marino) and other sights in Bologna. There is outside noise from people on the streets but it didn't really bother us at all. We really had a wonderful time here and would definitely recommend!

This hotel has so much potential to be great, but is let down by its lack of transparency and poor service. We booked to stay for two nights in June 2025. We asked for a quiet room twice in advance (light sleepers!) and at check in we were promised our room would be quiet as it overlooked the park. Our first night we were awake until 2.30am by a festival ongoing in said park. The second night we were awake until midnight by a concert in the park. The hotel claimed they had no knowledge of these events - but all it takes is a quick google to see that the park has events planned all summer long. The otherside of the hotel looked onto the road, but due to ongoing tram works in the city the road has loud banging and drilling most of the day and night. Not only that, our room had virtually no water pressure. The tap and shower were a dribble. We asked for someone to have a look at this as we were on our way out one morning - but this didn’t happen. We were constantly told wrong information or ignored and overall our stay was a big let down. I would not recommend anyone to stay here, unless you like to have no sleep and cold dribbly showers!

Stayed at Portici hotel for 1 night and we had terrible experience and hotel staff did not offer any professional or concrete solution Here the facts informed to concierge: - Fairly good location but not the best one in city centre. Very noisy and on street with high traffic. - The room was extremely small (probably 160 sqf), and had an unbearable smell of sewage coming from the bathroom. Even when keeping the door closed, the problem persisted. Concierge staff has been promptly informed but they never came up to check and no solution has been provided. - From 10pm to 2:30am continuous noises came from the upper floor. Trolleys, chairs, metallic noises, footsteps, etc We notified concierge twice at 11:10pm and 12:00am but the problem was not resolved by staff. We were told that there was a restaurant/tavern above the room. Brilliant decision for a location where people are supposed to sleep. - Although we parked the car in hotel parking lot, the car was moved and was parked on the street at 3:40 am. All without asking permission. Very professional and safe decision. To offer fair and complete perspective, we presented verbal and written complaints and, in summary, the hotel response has been "We apologize, you have to pay full price anyhow, we will cover parking costs of 25E and we offer you a one level upgraded room next time you visit again". Have travelled for 40+ years, internationally, and always in 4/5 stars hotels. Never seen such a un-professional management and response. In summary very unpleasant experience, overall hotel quality absolutely not at the level of the 200+ Euro price and very passive/un-professional staff attitude. They advertise themselves as offering "emotions of a unique experience"...undoubtedly very uniquely negative stay indeed....

I loved the modern yet historic feel of this hotel! Fabulous & well lit lobby. The breakfast / dining room is lovely and the food is superb Great little restaurant at the front of the hotel I had an upgraded room that included a balcony facing the park which made me feel super fancy The luxury suite on the top floor is fantastic and includes a sauna/fitness room as well as a roof top patio (although the rooms have angled ceilings so it might be a bit cramped for tall people) The wine room is historic and lovely - a great place for a private dinner. The floor is clear which gives you a view of the wine cellar below - very trippy! Centrally located near the city center; shopping, restaurants & bars nearby · Near public transit & the train station · Easily accessible by car; parking available

Great location in a central part of Bologna (walkable from train station). The hotel looks great from the outside and the lobby is also very nice. Service was quick and efficient to be in Italy. Rooms were disappointing to me. Small rooms that were sparsely decorated. Design is nice but felt very much like a budget hotel. Internet access was free but was not working very well. TV was small but functional (limited number of channels in English). Bed was very narrow and small so was not the best sleep I had. Bathroom was nice and new. Quality of soap and shampoo was not the best but acceptable. No fitness center or such was available in the hotel and in general it is very much just a nice lobby and the rest of the hotel is not very impressive at all. Breakfast was a joke. While it often is bad in Italy this was not only bad but also very expensive. Service was very slow and it was difficult to get the attention of the staff. For the price there must be better options in Bologna (or same quality for less).

I was hesitating between 3 and 4 stars, but what made me decide for 4 is the amazing terrace the hotel has! It is on the 2nd floor of the hotel but you can access the parc behind the hotel directly from it, and it's wonderful! My room looked very nice (Italian shower that feels like rain, very spacious, nice decoration) but it was on the ground floor and overlooked the inner courtyard with the reception desk, so it didn't get a lot of light. The pros: nice design, close to the train station, good service for a conference (I was there for work), amazing bar on the terrace, good breakfast, welcome drink at the bar (a glass of wine); The cons: no carpet anywhere so I was woken up at 4.30 am by someone walking in high heels in the hallways; you have to pay for a lot of things (fresh orange juice in the morning, special coffee, etc); I didn't pay for it myself but I think it was about 120€/night, much cheaper than hotels in Brussels of that quality.

Nice hotel, reasonable rates. Nice employees. Breakfast is just okay , lukewarm eggs, OJ appears to have added sugar, boring cakes and stale croissants. Do not eat at the Hotel Brasserie, it was awful, worse meal of our vacation.

Clean hotel, nice rooms with a view, but there was a lot of construction going on and an outdoor concert going on that we could hear the noise from. We did get a free upgrade offered to us and a voucher for a glass of wine for the both of us which was a nice touch. Was an okay area, a little north of where the restaurants and things were, but still pleasant stay for a decent price.