markwM3229JN
Google
I really like the Indigo Hotels, never had a bad experience and usually they are well above average. At first I thought this might be the first time I would not be able to say this. We checked in and there was a cleaning issue with our room. I talked to the desk person, Georgia, and explained the situation. She reminds me of why I will continue to book Indigo hotels. Georgia was apologetic, as expected, but then she came to our room immediately and cleaned everything quickly and made the room perfect. Not only that, she made it seem like we were not just guests but family. Sometimes things happen but its how the establishment handles issues that make all the difference. ||Our room was comfortable, the beds were beyond comfortable, and the general decor was both quirky but relaxing. The room we were in was quiet at all times even when the surrounding streets were filled with people. For those wondering, it did have air conditioning. The location is surrounded by every kind of shopping you could want, many very good restaurants and is within walking distance of the castle and national museum. We had to take a taxi to get to the waterfront but it was a short ride.||We tried the restaurant and were the only people eating during the dinner time. That could be bad but no! Food was great and the bartender recommended a perfect beer for me and my meal. The service was always just right and very accommodating. Breakfast continued this with both a generous buffet and the ability to order something special off the menu. Just excellent food all around.||Would absolutely stay here again!