Joanna Vark
Google
Many of the reviews here are from day trippers who came to use the onsen. The location of the hot springs and cable car ride to the river are truly unforgettable.
My review will focus specifically on the hotel. Short version: This hotel is very noisy. Do not expect peace and quiet even though you are in the middle of nowhere.
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My daughter and I are on day 2 of our 3 day visit. We have enjoyed the onsen, but the hotel stay itself has been borderline miserable. Our room has no soundproofing, and the hallway has metal doors and tile floors which create an echo chamber. We are surrounded by constant noise, even late at night. I’ve stayed in American hotels with thin walls, but this is a whole other level of racket. I’m surprised that other reviews haven’t mentioned this. Our room is on the 6th floor, so maybe other rooms are quieter.
In addition to being noisy, the room is cramped. The only seating is a small massage chair that blocks the entrance to the bathroom and access to the mini-fridge. The bathroom light is home to numerous insects, some of which are still alive and others that are now deceased. The heating unit is covered with a thick layer of grime, and our humidifier won’t work because the filter is completely clogged. Par for the course at a Super 8 in the U.S, but disappointing from a Japanese hotel.
The meals are elaborate and elegant featuring many uniquely Asian dishes, some of which have been impaled. The entrees’ expressions are frozen in fear, which westerners may find disconcerting and unappetizing. My daughter has lived in Japan for several years and is relatively adventurous when it comes to food; even she was unable to eat much. I would describe the food as rubbery, fishy, salty, gluey, and bland. Even the Japanese guests left some courses unfinished. Another reviewer mentioned horse meat, so our meal was relatively tame. Obviously, cultural preferences vary, but on a scale from Benihana to food poisoning, this is exotic.
The staff is polite and attentive, just like in most Japanese hotels. This is one area where the hotel does not fall short.
In summary, come for the onsen experience, but unless you love dorm life, make it a day trip.
PS-The cable car operator will give you seeds, and the birds will eat them from your hand. We like this little activity.