Hôtel La Maison Champs Elysées

Certainly one of the best Marriott properties in Paris. The service is outstanding, particularly Filip and Marta. The new restaurant (opened June, 2025) is a total gem: the decor, the staff uniforms, the resort atmosphere and the best Beef Wellington ever! The rooms have such a clean, modern atheistic and are larger than your average Parisian hotel. The location is perfect whether you are traveling for business or pleasure.

The location is great and the staff is wonderful. Jonathan, Yamen, Marta were nothing but friendly and helpful. Unfortunately there were issues with the air conditioning. I know we Americans are used to cold a/c but this was barely functioning. We got 2 fans, and they helped, but nothing like working a/c would be. The carpet was stained and dirty even though the room was clean and large, especially by European standards. The bathroom was very outdated - not what I would expect from a Marriott property. We were told they are installing a pool; the priority should be making sure guests are comfortable - we heard other Americans saying their a/c was not working. |The on-site restaurant was very good but pricey.

This boutique hotel gave us a home feeling. This is the second time my wife and I stayed in this hotel. All team members are nice and dedicated. I can name a few examples:Jonathan quickly replied to my email enquiry, Elena showed us a quiet place where we could get changed while waiting for our room, Eliena showed us the room features in detail, Filip helped us checkout quickly and explained our Paris tour questions. Also Diane in the restaurant saw us taking selfies and helped us to take photos. Thank you

My stay at La Maison Champs Elysées was a letdown, falling far short of what I expect from a Marriott-affiliated hotel, especially as a Titanium member.||||The good: The location near the Grand Palais is fantastic.||||The bad: Almost everything else. My Marriott status was largely ignored, and using a points certificate was met with a dismissive attitude. The room was outdated and in disrepair, with peeling paint, a squeaky bed, and a broken air conditioner – certainly not worth the 600€ per night price tag. I was also unpleasantly surprised by construction noise early in the morning.||||The service was a major issue. I was given incorrect information about breakfast, and no late checkout was offered. The staff had a "snobbish" demeanor, and the hotel seems more interested in upselling guests than providing a welcoming experience.||||In conclusion, this hotel is overpriced and does not deliver on its promise of luxury. I would not recommend it, and I am disappointed that it is associated with the Marriott brand.

Enjoyed my stay here for business. Jonathan was very nice and helped me with restaurant recommendations. Felt safe going out and coming back. Didn’t spend much time but will be back! Only thing that would’ve made my stay better was a stronger drink, ha!

Fabulous hotel - except for summer months. Air con either not available or does not work. It is so bad in this hotel, you will not be able to sleep. Even if you notify the front desk, they cannot or will not fix the problem. Friendly staff and very nice restaurant, along with an excellent location. This is definitely worth the cost, except May 1 through Sept 15.

We stayed at this boutique unique hotel for one night and we were deeply impressed by the level of service, the customer oriented approach of the team, the convenience and close proximity to restaurants and services while it is not too close to the main streets. The hotel was given a designer touch with good level of amenities and thoughtfulness. We asked for the onsite team’s support for arrangements and they were always ready to help. Their recommendations on a good breakfast place and mid-day meal which was 2 minutes walk from our hotel was fantastic and we had a great meal there. They also found an item which was left behind and had it shipped to Venice for us. Thank you very much to the team and kudos to maintaining the Marriott standards of service!

Definitely would not stay here again. It’s a construction site and they are happily still charging full price without notifying guests. Rooms are dated and carpet stained and not a place to be. It is out of place amongst the other Design Hotels and with nowhere to really be either apart from the tiny room that only has two small chairs. Tried to leave immediately and didn’t have any options but the staff did try and make a solution. All the amenities were also closed. Can’t wait to leave.

This was my first time traveling to Paris where I had to book my own accommodations. As a Marriott member and the fact that this hotel is supposedly a 5 star hotel, I expected to ne staying at a nice hotel. Unfortunately, I was disappointed with my experiences here. Immediately when we went to check in, it took a couple of minutes to find someone who would be able to check us in. The layout of the lobby was not functional. Furthermore, I like my privacy. The computers at the front desk were below the counter with a transparent glass over it. Consequently, I could see not only my reservation/information but also other people's information. That is inappropriate and could even be a potential safety risk. Furthermore, some of the benefits that come associated with being a Marriott member (i.e. breakfast) were not included. The lobby appeared to be under construction. However, after checking in with the receptionist we learned that it was but that was just the style of the artist. We arrived before our room was not ready. We were able to check in and leave our bags while we went off to explore. After exploring ,we came back and our room was ready and the bags were already in the room. The room was simple, clean and what we needed. The bathroom was a little dated and i wish the glass door extended further. In addition, the toliet didn't flush well. We informed the staff and they said they fixed it but that was not the case. Unfortunately, there was no gym at the hotel. This was something that I didn't realize when I booked it. As someone that likes to workout, I was disappointed at this. Especially if this is considered a 5 star hotel. The location was good. In 15 minutes you could walk to many tourist attraction, which was nice. Overall, I was disappointed with my experiences here. The price I paid did not justify for the experience/amenities.

Awful hotel. Run down, rude front desk staff. The air conditioner in the entire building was "broken." Front desk staff told me they had mobile units they would try to get to my room "in a few hours." It was 78F outside and over 80 in the room. After finding some actual workers (housekeepers, not reception) they brought me 3 fans. The carpet was old and wet and had either feces or blood stains on it. The shower stopped working about 2 minutes into my first use. It smells very strange in the hallways. Oh! And they're trying to charge me €800 for one night! Whatever you do, NEVER stay at this hotel. I'm shocked it's in the Bonvoy network as one of its Design hotels. This place wouldn't make it as a truck stop motel on the side of a highway.

Location was great. Breakfast was great. Service was great. Check in and housekeeping and staff were great. Room, bed and bathroom and amenities were excellent. DALI, SAM, Fredric were all great. We felt safe secure and comfortable. Thank you!!! Highly recommend. Those croissants!!!!!

This hotel is in a fantastic location, right off the Champs Elysees. Great restaurants and shopping within a few minutes walk. The hotel itself is very nice and the rooms are what I consider standard for Europe. My only complaint, and the reason for the poor rating, is that their air conditioning was out in the entire hotel, and it was mid June. We were not told about it until we asked why it was do hot in our room. We weren't offered a discount, a meal, a drink, nothing. They just shrugged their shoulders and said "pardon." Not my experience with a 5 star hotel, especially one in the Marriott family.

Not a 5 star hotel Rooms small, tired and dark. Bathroom tiny. This hotel over priced and over rated. Marriott should be ashamed to call this a 5 star. Staff friendly and acknowledge hotels deficiencies

We are a couple with a 5 year old child as we clearly mentioned om the reservation before wr came here. We were accommodated in the room 211. The room is exactly on top of the terrace where they organised an event without even telling us ! They only had to do one thing. To call us and suggest to move on a different floor, in the morning. We came now in the room and the noise is unbelievable. My wife is trying to put him to sleep so evidently we cannot move now as it will take 40 minutes. Why did they give us this room if they knew they will have an event generating huge noise? Why they did not call is today to mention the event and suggest in the morning tk change the room? Why is this manager of the hotel still hired and not fired immediately? How come they gave us the room in the first place if they knew they will have an event this late on the next day ?!?!?!?! Why are the event people allowed to stay in the terrace to disturb the guests when they can simply organise inside without disturbing anybody?!?!?!!??? Worst management I ever saw in my life. This should be a 2 star hotel and the general manager should be fired immediately for making these basic mistakes. Extremely bad stay and bad experience. Do not use as a family choice. Stay away. I have videos where you csn actually hear inside the room how big the noise is. I documented everything.

This hotel is owned by the Marriott, it marketed as a boutique luxury hotel . It is a total waste of money and points. The rooms are tiny, smells like smoke, the faucets don't work, the shower runs out of hot water. There is no lobby, no atmosphere, black coffee cost eight euros, there is nothing special about this place. Honestly save your money.

Lovely hotel right next to the Champs Elysee but with a couple blocks in between so that the hotel is nice and quiet at night. The rooms were beautiful, average size but large enough that you didn't feel suffocated. What gave this hotel 5 stars for me was the service! All the front desk people were so friendly and helpful in recommending things to do for us tourists. I called earlier and requested a steamer for the room and it was there on our arrival. Also, my boyfriend and I got engaged our first night there and after finding out we were sent some complimentary champagne and nuts. They were also super helpful in assisting us with extending our stay a second night. Would definitely go back and recommend this to those looking for a hotel with ease of access to the main tourist areas but a quieter atmosphere.

Just a heads up.. don't stay here if you don't like your privacy invaded or things stolen. Housekeeping stole $400 from my purse my last day there when I went down for breakfast. I called the hotel to report this incident when I realized my money gone at the airport. They said they would call back but never did. Customer service also sucks. We asked several times for extra towels & soaps but they never catered to us. Water didn't get hot. Bidet didn't work. Bathrooms were super tiny. If I'm ever in France again, I'm avoiding this hotel chain & telling everyone I know to do so as well.

Gorgeous Boutique Hotel! Loved the styling as soon as I walked in by Maison Martin Margiela. The chic stark whiteness of the lobby waiting room, the angled mirrors, and of course the carpeted "wood panel" walkway leading to the elevators with the 3 beautiful chandeliers and fitting mannequins. Then of course you see the LED lighted Diamond in the Sky. The rooms were completely modern and tech savvy with ipod/iphone deck, and equipped with apple tv. The breakfast buffet in the restaurant of the hotel, La Table du Huit was perfect as well. I adored everything about this hotel and the location was near all the best shopping of course.

I loved staying here. The location is amazing! You can walk to Avenue Montaigne, the Champs Elysee and the Petite Palais. The interiors are simple, comfortable and minimal. The colour theme is black and white. Having breakfast in the room was better than in the restaurant I thought. The fresh juices were lovely! The size of the room and bathroom is comfortable with a full sized tub; perfect for soaking in after a long day of walking. The bathrobe is so comfy! The front desk staff is professional, worldly, and very helpful. I would definitely stay here again. Especially since it is within walking distance to my favorite lunch spot L'Avenue! And so close to all the great fashion boutiques.

Excellent choice for location with best staff service. Cigar lounge was awesome and you will love the rooms.

Great hotel experience! I'm an SPG Platinum member and have stayed at a lot of nice hotels, including others in Paris. The staff really went out of their way to help us. We were in the hotel for 8 days - work during the week and fun during the weekends. They helped with the many bags that we had for a conference booth and coordinating things. The hotel is an easy walk to all the sites that you'll want to see in Paris - very centrally located. It's next to the Gran Palais and the mid-point between the Louvre, the Eiffel Tower, and the Arc de Triumph. Will stay there again.

Awfull !!!we have been thieved in five stars hotel!!!no cameras in the hall,to see who did it!!!Spoiled birthday,no excuses;(((be careful,it could happened to you!!!