Hôtel La Mirande

Our room was beautifully appointed and tastefully furnished, offering a luxurious and comfortable retreat. The location couldn’t be better—right in the center of town and just steps from the Pope’s Palace. It was incredibly easy to walk everywhere and explore the charm of Avignon on foot.||Breakfast was a highlight each morning, with a delicious selection that exceeded expectations. The staff were exceptionally friendly, accommodating, and efficient, making our stay seamless and enjoyable.||Highly recommended for anyone seeking elegance, convenience, and warm hospitality in Avignon.

We stayed at La Mirande for the 1st 2 nights of our stay in France. The property is very elegant and the terrace is lovely. The location is very walkable to the town. The staff was very warm and welcoming. It was very difficult getting to the property. The roads are narrow, filled with pedestrians and there are blockades. It was very stressful and confusing the 3 times we came and left from the property. Hashid (sp?) was very helpful as far as helping people get their cars to the property and very helpful getting our luggage up and down the stairs.|Where this property fell short for us was our room. I understand it is a historic property but the faucets were difficult to operate, the drains were slow and the water in the shower was never hot. There are stains around the toilet and this is the darkest hotel room I’ve ever been in. I’m not even sure how the cleaning lady is able to clean in the bathrooms because it is that dark. We were in room 42. My husband saw some postcards in the lobby picturing all of the rooms and ours was by far the darkest. I’m sad to give this property 3 stars because everyone was so nice and helpful and we enjoyed a lovely dinner at the Chef’s table there but they really need to make some subtle improvements to the rooms while maintaining the historic charm of the property.

This hotel is rather a mixed bag. We stayed 3 nights.|The good|The building is stunning and it is like staying in a stately home.|The position is superb under the walls of the Palais de Papes.|Breakfast was excellent and we had a good dinner in the bistro|The bad|Some of the staff on reception and in the bar/ afternoon tea areas were haughty - they appeared to be focussed on the dignity and glory of the establishment and totally disinterested in the people that paid their wages. The reception when we arrived was brusque and unfriendly until we were handed over to the lovely man who took us to our room.|Our room was not what you expect at this price - the toilet was small, the bedroom was the darkest hotel room we have ever had and worst of all the hot water gave up completely for 10-15 minutes when I was trying to have a shower.

This lovely hotel is located just behind the Palais des Papes in Avignon, making it extremely convenient for walking around the historic center. The stone walls along the path to the palace make you feel as though you're stepping into the Middle Ages—it’s a magical experience.||Breakfast is simple yet special, with homemade jams, dried fruits, and other touches that make each morning feel warm and personal. Every room, as well as the dining area, has a romantic atmosphere that makes your stay truly delightful.||As it's a historic building, the bathrooms and facilities may feel a bit outdated, and you won’t find many modern systems. Still, the hotel makes every effort to accommodate guests comfortably, and we didn’t find these aspects to be a problem during our stay.||Driving up to the hotel can be a bit tricky due to its location in the old town, so I recommend arriving with a driver who knows the local streets well.||Overall, it’s a charming and memorable place to stay, full of character and warmth.

La Mirande is pure magic! You truly feel like you’ve been transported in time, in the best way possible. The staff was impeccable. Should out to the receptionist Louise that literally took my partner to the pharmacy and to get our car since it was after hours for valet. The entire hotel was absolutely spotless, even though it’s been around since the 16th century. The breakfast buffet spread was spectacular. There was not a moment while there that my partner and I did not feel special. We cannot wait to get the opportunity to go back.

Major Problems:||1. We were locked out of the hotel for 20 -30 minutes at 11:30 pm.||- Arrived before 11:30a and rang the buzzer (we could hear it ringing inside)||- Perhaps they’re in the restroom - we waited a few minutes, we rang and knocked again. ||- We waited longer, “double rang” the buzzer, longer and harder. We knock louder, loud enough I felt rude!||- We peeked through the curtains at the front desk - no one. ||- Perhaps they forgot to tell us about another entrance: walk around to the left, walk back around to the right. Knocked and rang again. ||- After trying all that, we made an intentional phone call - from my call history, 7 minutes in total no answer…||- Finally desperate and considering other options my wife knocked on the outside reception window itself by the font desk, and the attendant popped up.||This is dangerous and unacceptable. And when we spoke to the reception on staff at the time she made every effort to blame us, it’s why I outline the story, so management knows we “properly rang the bell”… and knocked, multiple times. And called! Trip Advisor doesn’t allow me to upload the screenshot of the phone call. ||2. The internet is incredibly slow - thankfully I wasn’t trying to work, if I was it’d have been an impossibility, still general searching was frustratingly slow.||Minor Issues: ||I normally wouldn’t include any one of these on their own, they’re silly little things, but in total and in combination with being locked out - and it being a 5 star hotel - they’re included.||More than half the outlets in the room didn’t work. The toilet didn’t flush properly. The sink drain was fully plugged which we had to disassemble to correct. We asked for a steamer and an adapter and just got the adapter. They forgot to replenish our water the 2nd night. Room service walked in on us in bed. The bed was two twins not a king. The train pickup driver was rude and unfriendly.||We booked a wine tour through the hotel, which repeatedly confirmed a 9:00 start by email. It actually began at 9:30. The hotel blamed us stating the tour guide arranged with us directly, but since the hotel managed our booking, they should have communicated any changes and reset our expectations.||Checkout was slow and poorly handled. We were in a hurry for our train, reception was unfamiliar with processing room charges “my colleague hasn’t shown me”, I had to explain what, how much, and why I should be paying… and then she proceeded to blame me for payment issues(“you pressed the red button”) instead of owning the problem(no paper). The lack of accountability and efficiency made for a very frustrating experience. And I’m realizing now that the credit wasn’t applied to charges.||3 separate instances of lack of accountability I think is what got me the most.||The good:||It’s really a shame because the hotel, garden and decor is stunningly beautiful, reminded me of The Grand Budapest Hotel. The location is perfect, the breakfast was excellent, we ate at the Michelin restaurant on site which was lovely.

This is not a luxury hotel, it is more akin to a poorly run bed and breakfast. The air conditioning was not working in the hotel for our entire stay. There was no consistent hot water in the bathroom. The room reeked. The carpeting and linens were stained. We were advised not to use our balcony because opening the door to it would trigger the (broken) AC to turn off. Breakfast was terrible. Only the bread and eggs were edible. However, dinner was shockingly good considering how terrible everything else is at this hotel. Service was unacceptable. I saw the front desk staff refuse to allow other guests to hold their bags. The concierge seemed to lack basic knowledge about activities in the region. When I asked to leave the hotel and check into a new one (due to the broken AC and lack of hot water), I was told I would not receive a refund. Eventually, they gave half off the stay. It should've been refunded entirely.

This hotel is very special. The rooms are decorated exquisitely and in keeping with the historical period. However the air conditioning was not working in my room the first two nights and there wasn’t another room available so sleeping was uncomfortable. The third day the electricity went out completely and I was moved to a much smaller room for the final night. Upon checking out no adjustment was made on the bill for the inconvenience or for the smaller and presumably less expensive room.

Loved the service, the room, and eating breakfast on our room's terrace each morning. I highly recommend this place as your stay when you come to Avignon.

We ate in the downstairs cellar restaurant. The portions were small and inconsistent. There was a meat pate dish that was delicious, but the rest were only alright. The goat cheese dish and mushroom dish were not so tasty, as they lacked flavour. I also ate in the upstairs garden restaurant and it was also only okay. Got the crispy chicken (caesar) salad and for the first time I'm going to admit that this dish is better in America.

We have stayed at a lot of quaint hotels but this one is top of the list. I booked it through American Express. The entire staff was 5 star and very accommodating and offered the highest level of customer experience and service. Well received by us as we were in unfamiliar territory. My favorite person is the gentlemen who received is at the door. He is the valet, bellman, and everything else. He greets you with a smile and a genuine welcome. He works hard but never loses his smile. It made us feel warm and welcomed. The desk staff also was very accommodating and appreciative of our business. The rooms themselves were made of mid century coverings and quiet. The bed was super comfortable and shower... amazing waterfall shower head. We had dinner there at the Chef's Table and it was a delight. Jeff is an amazing chef. I will never forget his strawberries nor his duck. Delicious! I highly recommend having dinner this way as you will have wonderful wine, meet new people and see how your meal is prepared by the best. A+ all around.

La Mirande is hands down worth every penny! So far one of my favorite hotels! Located in Avignon right behind the famous Palais Du Papes. Service is incredible. The staff that we met are just super friendly and really helpful! The hotel is close to restaurants and shops. The only time we had to get shuttled was for our trip to the French Wineries and for our tour of the old historic towns. Breakfast by their quaint gardens is a must! Our room is very pretty and large enough for the gentleman and myself. Romantic vibe all around.

Michelin one star chef. Match the star very much. Everything is fine as a whole. The mushroom and the fillet are perfect and surprisingly tasty. The desserts are beautifully and deliciously presented.

This was one of the most enjoyable hotel experiences I have been lucky enough to have. The hotel is perfectly situated behind the Pope's Palace. A large manor house, very central, you can easily walk to the major sights, restaurants and shops of this charming town in the north of Provence. The gardens were filled with jasmine and lavender and in the warmer months you can sit outside for meals. The dining room was a delight serving provencal specialties accompanied by a spectacular wine list -you are in wine country after all. The rooms were charming, cozy, decorated straight out of a magazine with colorful fabrics from Provence. The bathrooms sported fabulous rainfall shower heads and the bath products were lavender scented from the region. You really got a feel for the place you were in. And the service was incredibly helpful, and were there to make sure anything we would want or need was seen to. Ever since I left, I have wanted to go back.

This is a 2.5 star review. The hotel is very difficult to find -- the street leading to it had what we later learned was a retractable post; so, we drove around and around, and around and around Avignon (which has some very narrow streets) for about 40 minutes before finally finding out we needed to depress some button to make the street post disappear (no signs ... not even in French). Once there, we found the hotel to be beautiful, but a little tired/run down. I realize it's a very old building (an former cardinal's residence immediately behind the Palais du Papes), but it was musty and dank (we were there in late April when it wasn't too hot). When we're in the Provence region again, we'll stay in some smaller, cleaner town. We didn't really care for Avignon as a destination point.

We are in Provence for our honey moon. After a 4 day long bicycle tour decided to stay in Avignon and made a reservation here. We got the 5 course tasting menu for €60. And a there is a 7 course one of €80. There is an extensive wine list from €30- €3000. We got an organic rose from le baux (on the lower end). It was amazing. Every course was exceptionally delicious and beautifully presented. The truffle gnocchi was honestly one of the best things I've ever eaten in my life. The grand finale a lemon tart in a sugar ball! The ambiance was great. We dined in their garden with a beautiful ambience. My only criticism it was a windy evening and it kept blowing out our romantical candle.

There are mainly two hotels to stay at in Avignon, either Hotel d'Europe, where we stayed, or Hotel La Mirande. Next time we will stay at La Mirande which has a wonderful location just behind Pope's Palace. Instead, we had dinner at La Mirande one of the two evenings we stayed in Avignon. Beautiful setting having dinner in the garden. The five course set menu was superb and included some of the best foie gras I have ever had. The wine list was very extensive, with of course a focus on excellent wines from Provence. A very memorable dinner and evening!

We had lunch at La Mirande which was really good and with pleasant service. The lunch was so good we later returned the same week for dinner, which was also very good. They have tables outside in the garden, which are really nice.