Najwa H.
Google
I had a truly wonderful stay at La Sivolière, and I would like to especially highlight the exceptional level of care and professionalism from the entire team.
Unfortunately, due to a mistake, the driver initially took us to the wrong train station. However, the way the hotel handled the situation was outstanding. They immediately took full responsibility, arranged a new driver, covered the cost of new train tickets, and coordinated everything seamlessly with our hotel in Paris to ensure a smooth reception upon arrival.
To top it all off, we were welcomed by a thoughtful handwritten apology note in the room, personally written by Julia, Romain, and Lisa, which truly touched us and showed how much they genuinely care about their guests.
The room was immaculately clean and very well maintained, with great attention to detail. Breakfast was another highlight — delicious, high quality, and beautifully presented.
What truly sets this hotel apart is the staff. Every single member of the team was incredibly attentive, supportive, and genuinely willing to help with anything we needed. They assisted us with all our arrangements and even managed to find us a ski instructor during peak season, which is truly impressive.
This level of service, attention to detail, and kindness is rare. It was my first stay at La Sivolière, but definitely not my last. Highly recommended.