MDR04
Google
This is a lovely chic property right at the top of the walled old town. Many aspects fit with that of a luxury hotel, and the x3 buildings that make up the heritage property are stunning. The pool area is an oasis of calm with breathtaking views. The hotel product itself is spot on, with best quality linens, interesting objet d’art, and quality fixtures and fittings. Sadly, all that said, there were some really basic aspects that let this place down. Dirty in places, lack of attention in others, and generally zero attention to detail (which you would expect at circa €800pn) around the pool area. Not only did the furniture, tables, floors never get wiped down or washed, but when I mentioned this to the hotel, still nothing was done. Simply dirty - and would not consider getting in their lovely looking but dirty pool. It didn’t help that the path outside the pool area had drainage works going on, which meant that you walked through the kitchen to get there, which also meant that we could see just how clean (or not!) the back-of-house areas were - very unimpressive! Having said that, they can fix the cleanliness issues - if the GM get’s his act together - and lack of attention around the pool - so I would return.